VPN tries to connect but never does

Tilda_1

Hi!

As I turn on the VPN, it only stays "connecting" phase - and never seems to connect. I don't get any error messages or any indication that the effort is unsuccessful - except that it just won't connect. I haven't done an update to my MacBook, so not sure where's the problem. It was working fine few days ago.

Firmy

Hi @Tilda_1

Welcome to the F-Secure Community and thank you for your post.

May I know which macOS version are you running on your MacBook? Kindly check for the updates of your macOS and make sure the latest version is installed.

Kindly uninstall and reinstall FREEDOME on your Mac. You may visit this link to help you F-Secure FREEDOME on Mac OSX keeps trying to connect but doesn't succeed - F-Secure Community

Kindly let me know if this helps.

Thank you and stay safe.

Tilda_1

Hi! Thank you for your help, it worked :) I have 12.3.1 Monterey as the version.