Products & Services
Hi , I have subscription code , how can I use it ?
Welcome to the F-Secure Community page and thank you for your post.
Kindly do the following to renew your subscription with a subscription code.
*If you have automatic renewal in use, you need to first press Cancel subscription, by clicking the account name drop down > Select Account Settings > Select "Click here" to cancel the subscription
Note: The new code might change the number of devices you can protect. Also, the subscription time from the code is added to the remaining days left on your current subscription. The remaining trial days are not compensated.
Note: Also, do make sure that you have a code, if you purchased F-Secure SAFE/TOTAL from the F-Secure online store, you don't get a code.
Note: You must be the admin user for My F-Secure account in order to renew the subscription. If you currently are a sub-user, you can create an account of your own after removing yourself from the current My F-Secure group.
Kindly let me know if this helps.
Thank you and stay safe.