Subscription code

Amirfg Posts: 1 New Member

Hi , I have subscription code , how can I use it ?


Accepted Answer

  • Firmy
    Firmy Posts: 1,733 Community Manager
    Answer ✓

    Hi @Amirfg

    Welcome to the F-Secure Community page and thank you for your post.

    Kindly do the following to renew your subscription with a subscription code.

    1. Log in to My F-Secure
    2. On the top navigation bar, click Subscription*
    3. Select I want to.. under Manage your subscriptions headline
    4. Select Enter subscription code from the drop-down menu
    5. Type in your subscription code (found on your F-Secure box or card), and click Continue
    6. Verify the subscription details and if they are correct, click Accept
    7. Click Close

    *If you have automatic renewal in use, you need to first press Cancel subscription, by clicking the account name drop down > Select Account Settings > Select "Click here" to cancel the subscription

    Note: The new code might change the number of devices you can protect. Also, the subscription time from the code is added to the remaining days left on your current subscription. The remaining trial days are not compensated.

    Note: Also, do make sure that you have a code, if you purchased F-Secure SAFE/TOTAL from the F-Secure online store, you don't get a code.

    Note: You must be the admin user for My F-Secure account in order to renew the subscription. If you currently are a sub-user, you can create an account of your own after removing yourself from the current My F-Secure group.

    Kindly let me know if this helps.

    Thank you and stay safe.

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