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No internet with f-secure Freedom
Hi, When freedom is on it happens often that my internet connection is turned off. It doesn't inactivates the wi-fi, it's only the internet connection that is turned off and as soon as i set freedom to off the internet connection is back and fully working so it must have something to do with freedome being on. Any help or…
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MacBook Pro with Paralles and two VM running Windows - Freedome on all three??
I have my Mac secured by Freedome. On this Mac two virtual machines is running. The VM share the Mac internet connection. Do I have to secure the VM:s by separate Freedome VPN or is the initial Mac Freedome VPN enough?
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Impossible to send a link to install FSAFE or freedome on family device
Hello, I can't send a link to share FSAFE or Freedome to a member of my family, the message says: "An error has happened" (something like this as in french it's "Un problème est survenu") Can somebody help me ? Thanks in advance, Best regards, Renaud NOTE: Some information is removed due to Personally identifiable…
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Why does the connection speed get worse with Freedom?
When I have Freedom connected, the speed of my broadband is 14.61 Mbit / s. When I have Freedom turned off, I get the speed I pay for - 278.28 Mbit / sec. Wonder why? You can not surf, download anything or watch movies when I use Freedom. So the question is why should I use it when it is not possible to hear anything.…
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Can't Activate Freedome
Why can't I activate Freedome
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Does ID Protection send my passwords over Internet when I synchronize two devices?
I use ID Protection on my computer and I want to use it on my phone too. I can see the synchronize option which requires me to type a code from one device (where IDP is installed) to another. What will happen then? Does it mean that all my passwords stored within IDP vault well be transferred via Internet? Are the password…
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I have bought the 3 device subscription, but my code only works on my phone, can you help.
Lofty
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Switch of F-secure from XS4All to KPN went wrong
Due to takeover by KPN from the XS4All services, my subscription of F-Secure was noted as ended. I had to temporary install the free version of F-Secure and had access to my passwords again. But then I got the message that I had to switch to the KPN-version of F-Secure and with (in hindsight justified) fear in my heart I…
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My registration e-mail is gone, but I do have my license code
Hello! I have lost access to the mailbox that I used during registration (most likely it was hacked), but I still have my valid license code (for F-secure Freedome). Can I create a new account with a new email and link a license to it? Or what options do I have?
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REQUEST: Add the option to save Identity items and Secure notes
Bitwarden has the option to save ID Cards, Passports, Driver's licences, Permit cards, etc with information such as Name, SSN, Issue date, Expiry date, License number, Notes regarding the item AND attachments for images of the identity item. Secure notes would be super useful for saving recovery codes as text or QR-code…
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import from bitwarden
it's possible imposrt password from Bitwarden? bitwarden export csv file but i try import and fsecure give me an error. thankyou
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computer virus
which computer virus has been released in the last six months.
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Ever since I install F-secure I can't get one of my emails to send. mail comes in but won't go out
Is there a way to fix this?
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iPhoneへのF-SecureFREEDOMを導入による通信環境遅延について
よろしくお願いします。
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Freedome VPN + screen mirror + LG smart TV
Is there a way to make it possible to use Freedome VPN on a laptop (Win 10/11) and do screen mirror to LG smart TV (or I guess any smart TV that can be used as a wireless display). Screen mirroring works without issues when VPN is turned off.
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Is there a way to reset my ID Protection account?
I set up ID Protection in October of 2021, but never actually used it for any password management. I wanted to start using it today, but of course I forgot the master password. I attempted to scan the recovery QR code that I saved from back when I set things up, but received a "Wrong QR Image Loaded" error. Since I have…
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Feedback on ID protection, request for features
Thank you for the product, I have been using this since I left F-Secure about 10 years ago, so ex-employee here. I have been missing two specific features on the product to streamline the usage experience: When creating new key: auto-complete for username, based on other usernames stored in the Vault. When opening Vault,…
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Failure to update update Freedome to v. 2.50.23.0
Hello, [NOTE: This is about the update of Freedome, NOT about today's critical update of SAFE.] When starting my computer (PC, Windows10, current Freedome version 2.45.888.0) yesterday, I got a pop-up (now on every boot) telling me that an update (2.50.23.0) is available. I clicked on the "Install" button, and that started…
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SAFE is locking my OpenOffice documents
After installing SAFE, any document old or new or created will be locked next time I open then. I uninstalled SAFE and the documents went back to working correctly. How can I run SAFE and not have my OpenOffice documents locked? Thanks iMac M1 OpenOffice v 4.1.12
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PLEASE EXPLAIN HOW I CHANGE MY USER NAME TO A LONGER ONE
I WANT TO CHANGE MY USER NAME FOR COMMUNITY.F-SECURE.COMJOHAN5 INTO A LONGER ONE. I DO NOT SUCCEED TO DO IT. WOULD YOU KINDLY EITHER EXPLAIN EXACTLY HOW, AND WERE I MUST CLICK, STEP FOR STEP, IN ORDER TO INTRODUCE A LONGER USER NAME? THANK YOU
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Due to Freedom VPN when activated my Outlook accountsetting or not accepted
At the beginning of a day , I cannot sent mails ,they are send to Postvak OUT , I must repair my account settings ( synchronistion ,serversettings wich keeps the stetting ich never changed , and several times i read " something is missing .Inactivate VPN does not make the repair , I must restart , and inactivate VPN ,…
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Why isn't your program taking my updated subscription code?
expired sub code: xxxx-xxxx-xxxx NEW CODE: xxxx-xxxx-xxxx. Can't you guys update my settings on your site to read my updated code? Or do I need to download an updated version of the program? Please inform me as to what needs to be done. I only purchased the program 3 months ago! Help? p********@xxxx.com Edit: PII removed
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How to Turn Off Secure Browsing's Notifications
I have the same problem as this guy. Can you fix it? This notification is very annoying. plz.
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F-Secure SAFE lazy updating on MacOS
Hello, I have a problem with lazy F-Secure SAFE on macOS. Forcing a database update has no effect. Can show that it is up-to-date all day on a version e.g. ..._ 03. Normally F-Secure have up to 8 updates a day. Only rebooting the system results in updating the virus database. Thanks for helping me. MacOS 12.4 (M1),…
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What Happens to ID Guardian After the Beta Subscription Expired?
Hi. I've been an active beta tester of F-Secure Protect. Recently I decided to try out ID Guardian (so ditching Bitwarden, for now). Now that IDG is my main password manager, I'm a bit worried about what happens after my beta subscription is expired? Can I still use my master password to access all my passwords? I hope IDG…
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Abonnement, Verwendungsanzahl Code ungültig
Guten Tag, ich nutze schon seit mehreren Jahren FSecure. Habe dieses Jahr das erste Mal eine Verlängerung über Amazon bestellt und auch einen Code bekommen. Nun Bekam ich ständig die Meldung auf meinem Android Mobiltelefon das mein Abonnement abgelaufen ist trotz Code Eingabe. Sobald ich mich über MyFSecure angemeldet habe…
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Sample upload doesn't work
Hi, yesterday I found some suspect files at my computer. I tried to upload it. But it ends every time in an error message. Is there a problem? Regards Stefan
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Blocking message from F-Secure not showing in Firefox
When I use Firefox When I use edge Why are the tips different This page cannot be allowed to run on Firefox Firefox cannot display Chinese and is not recorded in the anti-virus software log There is no problem in edge
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Renewing with student discount
Hi, My subscription for F-secure safe needs to be renewed by I am not being able to use the student discount, is it s that I can only use the student discount once?
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Activating a new subscription
i bought the five device package on the 6th of may and i paid through paypal... i have been forced to wipe my computer due to being hacked so i am now going through re-installing software... i see that your site is not straight forward in retrieving id etc as i see a lot of people requesting help in this matter.. and since…
