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Freedome VPN prevents message apps from receiving messages. How to get around this?
Apparently Freedome cuts the connection to save power when no connection is needed for a while. This means messaging apps like Whatsapp and Signal don't get messages before I open them. Is there a setting or a way to not close the connection, I can find one. This of course will cause the app to use more power, but I would…
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need better user interface in F-Secure ID Protection password manager, folder structure to organize
Hi, I would like to request that the password manager F-Secure ID Protection would have some better UI options for PC especially. "The Long List" style of storing passwords is not very well organized for PC users, although it might be ok for the mobile and touchscreen. (and I do infact use ID Protection for both android…
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Druckerstörung
Guten Tag, nach der Installation von F-Secure Freedom ist die Wifi Verbindung zum Epson XP-7100 gestört. Ich habe bereits alle vorgeschlagenen VPN.Protokolle probiert, aber keine Besserung. Z.Zt. kann ich nur drucken, wenn ich Freedome ausschalte. Gibt es hierzu weitere Lösungen ??
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Very frustrating
How do I bypass error messages from F-Secure when trying to add Safe service to my cell phone?
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When will F-Secure SAFE run natively on Apple M1 Chips?
I am using an Apple M1 Powered Mac and would like to use F-Secure SAFE as an antivirus. Unfortunately it runs on Rosetta 2, and slows the system remarkably down. I am really surprised that F-Secure SAFE runs on Rosetta 2 rather than native. When could I expect a natively running version of SAFE to be available? Is there…
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Import information from Enpass
I use Enpass and want to switch to F-Secure Key. However I have stored a lot of information in Enpass and I don't want to have to retype this information (a lot of time and errors!). So I want to export the information from Enpass and import it in F-Secure Key. However at this moment the Enpass export file can not be read…
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demerger related Q
Hi. So with the news about WithSecure and F-Secure seperating to different companies/businesses. there are some rumors already about the future of F-Secure( the future consumer company ), which will go down the road that companies like Avast AVG etc.. you know some big player consumer cyber security in the field bought…
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SAFE scans the whole google drive every time
I found that if you use F-Secure SAFE and google drive for desktop on Windows. It would always scan the whole drive file. Because I did't storage my files offline, the scanner have to download more than 500GBs of files from the cloud and it takes a decade.
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Turning Freedome on and it shuts down the Internet
Hey, When turning my Freedome one, my internet stay on but can not open page on internet browser. Gets message site can not be reach. This only happens when Freedome is on. I have tried killswitsh and accept the internet connection but does not work. Still shuts the connection. Kind Regards Herman
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FREEDOME: Individual online traffic permissions per app
Hello, (first of all: I couldn't find a practical search option here, so please excuse potential double posting if this has already been proposed before. If so, maybe a moderator can add my posting to an already existing thread.) I am using FREEDOME on my PC as well as on my mobile. But on the latter, I will keep FD…
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Freedome: No longer access to nrk.no / Norwegian television
For about 3 weeks now, I have no longer access to watch Norwegian television using Freedome. About 3 years ago I also had the same problem. Fortunately, you were able to solve the problem in February 2019. Please help! I guess I am not the only one who has the problem.
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FS protection mobile clients - new look and feel and features
I am glad to announce that we have new release out at PlayStore and AppStore with the following features: • Totally new modular user interface • Integrated Password Vault • Integrated ID Monitoring • Bug fixes, stability improvements Please spend some time to test it and give feedback using this survey: link. Note that you…
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How to get detailed information about virus threat, when F-Secure SAFE Android detects one?
Hi, F-Secure safe reported with Google meet, that it is infected with virus. I uninstalled and reinstalled that from Google Play Store with equal result. So I am quite sure that this is a false positive, because I am quite sure Google would not release harmful packages of packages they by them-self create. Maybe heuristics…
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Update to v2.45.888.0 on Windows 10 not possible
Hello all, I have 2.43.809.0 Freedome version and v2.45.888.0 can't be installed. When I click on button "update now" nothing happens. Do you have same issue ? Thanks for your help Regards Philippe FRANCOIS
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About autorization code in web browser extension
Hi there, I recently bought the F-Secure suite and ID-Protection doesn't works properly. In settings of ID they ask us to paste an autorization code in the Web extension browser after installation. I use Firefox and in the properties of Id-Protection extension I found nowhere to paste this code. Could you help please?…
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Device overview in F-Secure SAFE Mobile Antivirus
If you use the Mobile APP F-Secure SAFE Mobile Antivirus as an Sub-User you can see all the other Users an devices This behavier is not as mentioned in the Website where you can invite a aditional User to your Account. "Members can not see the devices of other Members" It would be best if you can see in the App only your…
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DeepGuard & application blocking
Hello I run F-Secure SAFE 18.2 on Windows 10. Yesterday I started up an app on my PC and a notification was immediately displayed saying that DeepGuard had blocked the application because it had "tried to change another application". The same notification popped up several times over the next minute or so. The app,…
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Scanning files stuck at 12 percent, then goes really slow.
Ive noticed that since a few days ago whenever i do a full system scan it will go to 11/12 percent normally but then it stays there for hours, while it still scans for files it does this very slowly and does not go above this percentage and it becomes basically impossible to finish the scan. Ive also noticed it generally…
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Banking protection hyperactive
With the latest updates it appears that the banking protection has become hyperactive. I tried to access Dell.com, Amazon.com, etc. and all trigger the banking protection. And the whole management of the banking protection is way too complicated, how do I switch it off? I do not want to add websites to it, I want it to be…
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F-Secure antivirus and My F-Secure
Hi, Is My F-Secure available to antivirus users, or is it just for Safe and Total users?
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Warning email. Is there a concern or an error?
Hello, I have just renewed my subscription one day after it expired. This was done using the device with which I am pretty sure I originally set up this security. Then I logged into F Secure to check everything was working, using the same device. I immediately received an email which says that 'We noticed a login from a…
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3 x 5 licence for 2 Years activated
I wanted to activate 15 devices, but since only packs of 5 were offered, I bought 3x5 licenses. When activating, I didn't notice that the first subscription was extended by 2 years with the other licenses. Now I have 5 devices with a subscription until 03/28. 1.) Can that be changed? 2.) Is that only possible with 3…
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exclude extern harddrive
Hi all! I use Mac OS Monterey 12.1 and my Time Machine doesn't seem to make the back ups properly anymore, it just freezes in the middle. The Mac support suggests that I exclude the external hard drive from FSecure Safe protection, because it may slow down the back up. But how do I do that? I can't find these kind of…
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Are reasons for website blocks documented anywhere? Concern re apparent ideology-block.
Bit surprised to see tuttletwinstv blocked. Assume someone reported it for ideology. I don't care about one site, but one roach implies an infestation. Is there a way I can see the reason for a block? Does F-Secure have a policy on ideological blocking?
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F-Secure SAFE fails with error message Event ID 11722 (error 1722) Action InstallLateboundPackages
Installation is not working on notebook running Windows 7 with latest hotfixes. OS eventlog record appears (see attachment). F-Secure SAFE installation passes on second notebook with Win7 and hotfixes without problem. Unknown what difference causes setup to fail. On failing system I tried: Windows Installer service is…
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information : F-Secure FREEDOME VPN
Hello good night , I would like to know if your software: F-Secure FREEDOME VPN is good no logs ? what is your jurisdiction ? please? Thanks very much .
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renew my subscription
My subscription (account XXXXXXXXX) has expired. I want to renew it. How can I do? Edit: PII removed
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How do I claim remaining subscription from another vendor?
I READ I GET ECONOMICAL BENEFIT IF I ANNOUNCE MY ONGOING ACCOUNTS (SEE ABOVE). DO ONE OR BOTH OF THESE ACCOUNTS PROLONG, OR REDUCE COSTS, IF I CHANGE TO F-SECURE TOTAL NOW? HOW AND WHERE DO I FILL THIS INFORMATION/REQUEST? I DO NOT FIND WHERE TO INFORM YOU ABOUT MY 2 CURRENT ACCOUNS WHEN FILLING THE REGISTRATION SCHEDULE.…
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Is it possible to scan iPhones for viruses, malware, trojans, rootkits and ransomware?
Is it possible to scan iPhones for viruses, malware, trojans, rootkits and ransomware? I have a subscription with F-Secure SAFE solution, will this product be able to scan for these things?
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A better way to stay updated
I'm wondering if F-secure will be using RSS/ATOM in the near future on their websites so you can follow any related news much easier? I'd want to keep-up-to-date on your Threat center (among others..) Thanks for any answers!
