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Multiple devices.
Hi, I have just renewed my subscription to freedome on the app. I have been told if I want to protect another two devices I should have gone to the website instead. Is this correct? Can I change my subscription to more devices? Thank you
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How cancel duplicated subscription
hello 👋 I used VPN Freedom in my iPhone under trail subscription, some where it’s renewed and ordered annual plan ,I deleted App and purchased multi devices subscription and used it between my PC & devices when I tried to login with this new subscription in my iPhone I re install App of F-secure VPN Freedom but I find it…
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FS Protection for Mac 18.4 releases
FS Protection for Mac 18.4 releases will be posted under this thread.
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Safe Banking
Although i much prefer F-secure, one thing that eset has that F-secure hasn't is being able to manually start safe Banking, this is great for sites like Amazon, Very shopping online etc that don't automatically go into safe Banking with F-Secure.
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can't register existing subscription from within iOS app
I used to be able to just paste-in a code to activate the IOS app. With the switch to the F-Secure log-in account based activation system, I can't activate my existing subscription within the iOS app. I successfully log in within the subscription settings pane, and then a pop-up even confirms that my subscription is…
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icloud synchronisation does not work
icloud synchronisation does not work
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Request: (2FA) two-factor authentication for Protection
Hello eberybody I think I am not the only one with this request. A two-factor authentication for the ID-Protection product would certainly make sense in terms of security. The function would not have to be mandatory for everyone, but those who would like to increase security could activate it. At a later point in time, it…
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ID-Protection
It would be nice that the PC version of ID-protection could use a fingerprint to log in (Windows hello) 👆️ Most of the laptops are equipped with a fingerprint scanner so this would be quite a relevant feature. Also, many of your competitors offer this option. 😒
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FS Protection PC 18.5 releases
FS Protection PC 18.5 releases will be posted under this thread.
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Promotion for ukranians
Hello, I live in Ukraine, is it possible that another promotion for Ukrainians of your Freedome Vpn product is planned?
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Refund
Dear Support, i wnat refund on my xxxxxxxxx order. EDIT: PII Remove
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Feedback: ID Protection renewal not working - and a word about the renewal reminder emails
So the first issue is, I'm unable to renew my subscription for ID Protection, the button on the reminder is not working due to a javascript error Second: The renewal reminder emails seem a bit suspicious, I'm still not sure if it's a phising email or a real email. The reminder sender is: (F-Secure…
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Beställningsbekräftelse med prenumerationsnyckel
11 okt 2022 köpte jag ett nytt abonnemang ref. nr XXXXXXXXX, faktura nr AKD-7XXXXXXXXXX, Jag har inte fätt någon bekräftelse och kan därför inte ladda ner förnyelsen. Min tidigare e-postadress var cXXXXXXXXXXXX@XXXXXXX.fr Edit: PII removed
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online_scanner glitch pending restart??
I have F-Secure Total, and slowly integrating it into the few computers I use from home. So far, I find F-Secure products excellent! I want to use Online Scanner on a win10 computer that is using a different anti-virus until its license expires, but I'm having issues. Win10 21H2, in SUA and running onlinescanner.exe from…
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Rookie error
On my Secure Browsing and Banking page it says "This feature automatically blocks websites that may try steal personal information ...". This is incorrect English and should read "This feature automatically blocks websites that may try TO steal information ...". This is the kind of mistake that normally alerts me to scam…
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tough "feature" still remains
active iphone6(latest iOS) and iphone8(latest iOS) stop "calling home" without manually refreshing the app from device Implement "modern" portal for managing and licening of consumer customer devices Any news of these?
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Capricorn-updates ONLY HALF THE WEEK - still the same - SEEMS to be solved, for now
What's happening - or, rather... What's NOT happening??? The version-number for F-Secure, is 18.5 - and the program is valid until 21/9 2023 - and the FSAUA reset-tool has been tried to no avail. I'm having Windows 10, the latest version Should I uninstall it, and go here instead??…
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Subscription upgrade/renewal
Hello! i just renewed and upgraded my subscription from safe to total but my f-secure doesn't seem to recognize it. What can I do?
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Monthly "volunteer work day(earning extra Badges)" for F-Secure personnel
Every month(12 times per year),every unanswered question in community could be investigated and answered if possible contributing "stucked" issues...
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The beta test is about to expire How to join again?
The beta test is about to expire How to join again? Thanks
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Scan Button in Context Menu after upgrade to W10 missing
Upgrade from Windows 8.1 to Windows 19 f-secure safe Windows 8.1 was supporting Virus scan on a File from the context Menu. After upgrading in place to windows 10 in the context menu the f-secure scan button is not available. What was happened? Thanks
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Request a refund
This discussion was created from comments split from: Request for Refund.
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I think I'm hacking !
Hello, I have got a pay version about Fsecure, because, I buyed a computer into FNAC BREST ESPACE JEAN JAURES 1 month ago from now and they installed me ; FNAC PACK SECURITY. Fnac pack security on my pc, latop, is F secure in reality. Actually when I connected on my bank a green frame appears ; Saturday o1/10/2022 I went…
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VPN tries to connect but never does
Hi! As I turn on the VPN, it only stays "connecting" phase - and never seems to connect. I don't get any error messages or any indication that the effort is unsuccessful - except that it just won't connect. I haven't done an update to my MacBook, so not sure where's the problem. It was working fine few days ago.
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Я живу в Украине.
Здравствуйте. Могу ли я получить ключ от вашего продукта. У нас сейчас очень плохо с интернетом.. Если есть возможность помогите получить ключ нам. Спасибо. Мира вам.
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Add a new apparel and add a new licence
Hello, I've an F-secure Safe subscription for 3 apparels and I want to add a new one with a 4th licence. How I need to proceed for this ??? Thanks
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F-Secure Sense(windows) 18.4 / Banking protection / Teamviewer.exe(service)
Is there a way to exlude this from occuring during Banking sessions(nordea.fi) ?
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No option to activate subscription in Android app
I just purchased a new subscription for Freedome VPN off the website and I have an activation code. When I open the app and click subscription, there is no option to add the activation number.
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Promo Code
I have a promo code and it doesn't work.
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Windows 11
Since I updated to Windows 11, I have been locked out of facebook. I have tried everything, including calling Frontier Secure for them to help me solve the problem. So far I have had no luck at all. I am getting very discouraged as time goes by. I miss all of my facebook friends and feel lost without being able to check in…
