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v25.6 (Ziggo Safe Online/OEM) - Sentry_Temp folder consumes 31GB
Is it normal this folder doesn't clean up after X GB? Windows10x64 with F-Secure Endpoint protection. ProgramData\Endpoint Protection SDK\common\sentry_temp == 31GB large. Seems to contain all installers run on this machine after installing the product. Can this folder be put in automatic maintenance and/or limited to X GB…
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Intel® Driver & Support Assistant vs. F-Secure Total
I am using Intel DSA for updating of drivers in my laptop. When I tried to install drivers for Intel graphics ("Intel® Graphics Driver 32.0.101.7080 for 11th-14th Gen Intel® Core™ Processor Graphics") the installation program was blocked by F-Secure: "Program blockerat", with information: I tried to allow this program in…
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Renewing a Total subscription with fewer licenses
I want to change my five-license plan to three licenses. I can’t find any option to adjust the number of licenses anywhere. The quantity selector is disabled on the Subscription page and in the cart after clicking Renew now. Is the only way to renew with fewer licenses by creating a completely new account?
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Split tunneling
Add a true "split tunneling" feature to your VPN product across platforms
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Virus database update outdated
F-secure shows a warning message stating the above, though manual update search does not find any updates. Laptop runs on Win11. Any suggestion what the issue might be?
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Aktivační klíč kam ho zadám
stáhnul jsem si měsíční zkušební verzi F-Secure Internet Security. při nákupu zařízení jsem dostal na 6 měsíců zdarma balíček služeb, chci přejít ze zkušební verze na půlroční zdarma a nevím kam zadám aktivační klíč. děkuji.
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iMazing gets blogged by F-Seure
We did this after asking Gemini F-Secure may block iMazing because it suspects it as a threat, so you should add iMazing to your F-Secure whitelist resolve the issue. If that doesn't work, try temporarily disabling your security software to see if it resolves the problem, and ensure your device, iMazing, and F-Secure are…
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Wachtwoordkluis
Ik heb de browserextensie van Microsoft Edge en Google Chrome met Safe-Online van Ziggo geinstalleerd. Ik wil nu automatisch invullen aanzetten. Ik heb de code op het Klemboord gekopieerd, w[ndowstoets + V gedrukt, maar krijg de Melding bij F- Secure Wachtwoordkluis: Niet gevonden. Het lijkt erop dat U dit wachtwoord niet…
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Where is my internet browser?
Since today my internet browser of f secure is gone. I only have VPN, adjustment/menu and ID protection. The browser icon changed into menu/adjustments logo. I don't get any wiser on the helpdesk page or what so ever. And now I had to download Chrome to use internet. Help please!
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Unlocking Windows/Chrome
Hello, I would like to use F-Secure's password vault instead of the one built into Chrome, but I find it complicated to unlock. Let me explain: I have created a secure password, but having to retype it every time is quite tedious. At work, our password vault could be unlocked until the computer was shut down, and as a…
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VPN's new website bypass v25.10
I just wanted to thank the F-Secure developers for creating the ability to add websites exceptions in the VPN. This comes in handy for my banking site, it makes it smoother when logging in without getting any additional prompts to verify it's me :) I was previously turning off the VPN for that site. I will be adding a…
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My dropbox is no longer syncing files,
Im using W11-Pro, i tried to stop F-secure most services but this does not seem to help What do I do?!
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sähköpostitunnus
joku on käyttänyt sähköpostitunnustani mutta eri salasanalla. Pitääkö vaihtaa tunnus?
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Ohjelma ilmoittaa, ettei laitesuojaus toimi !
Olen käynnistänyt koneen kymmeniä kertoja ja asentanut torjuntaohjelman jo kaksi kertaa uudelleen. Lisäksi manuaalinen virustentarkastus ei käynnisty. Käytössä on Windows 11 pro ja uusi Lenovon kone vasta 1 kuukauden ollut käytössä.
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Subscription activation
Trial period completed, but cannot activate subscription because of error messages at the account login attempt.
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I am trying to upgrade my subscription with a second code, but I cant?
I just purchased an Internet Security package and enabled this, then realised I wanted a VPN (my mistake), however when trying to enter a code via the subscription page, I can not see an are to input the code? My current exact product (which is enabled) is: Internet Security & Scam Protection I have a code for "Unlimited…
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Protéger un appareil en plus
J'ai voulu compléter ma protection et passer de 2 appareils protégés à 3 (moyennant un supplément de 23 €). Quand j'ai validé la commande, j'ai eu le message "erreur technique, contactez le service clientèle". Comment dois-je faire ?
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"subscription expired" eller?
English: Why do I get this? My subscription seems valid when I log in. The help forum returns "invalid page" for this problem description. Swe: Varför få jag detta ibland? En "pop up" säger “1 - Critical Issue, Your subscription has expired”. Men, när jag logga in säger det att jag är skyddad. Vilken är sant? (Ref…
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Firefox Android Browsing Protection
I wonder how it is possible that F-Secure for Android does not have browsing protection for Firefox, like all other antiviruses for Android from the competition: Eset, Kaspersky, Bitdefender, Norton, Sophos (Sophos is free by the way), and many others. Firefox has over 100.000.000 downloads in the Android Play Store, and…
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Miksi kaikki F-securen asennukset eivät näy pääkäyttäjälle?
Olen asentanut F-securen viidelle laitteelle, mutta yksi perheenjäsenen asennus ei näy pääkäyttäjän laiteseurannassa. Kyseessä on iPhone IOS 26 ja siinä on kyllä asennus näkyvissä.
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iOS-app drains phone battery
Battery drainage problem seems to persist. F-secure-version 25.9.313903, iPhone 12, iOS 18.7.1 Thos was supposed to be fixed with the release of new version earlier this year, announced in a now closed thread March 2025.
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MacOS update button doesn't work
I have the F-Secure version 19-3 (52927), running on macOS Big Sur 11.7.10 (MacBook Air 2014). Now F-Secure tells me that my databases are too old, so of course I try to update them. However, when I choose Look for updates, nothing happens. And when I choose Open F-Secure, I get a critical warning that my database is too…
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F‑Secure ID Protection
I have noticed that the "F-Secure: Total Security & VPN" app on iOS/iPadOS only supports the Face ID feature in the password vault, but not throughout the entire app. Why is this important? I use the ID monitoring feature and have entered sensitive data there. If a thief manages to take my iPhone/iPad while it is unlocked…
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Can't login insurance/banking website
Hi, Some of our customers are experiencing problems logging in to our insurance/banking website www.centraalbeheer.nl when they use security programs from providers Ziggo and KPN (Netherlands). These programs are based on F-Secure. Can I report this to the administrators of this software through this forum? The chat…
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DeepGuard blocks access to my files
Hi! I have a problem with DeepGuard suddenly blocking access to two of my apps: genealogy database software Genney and Open Office (very old). I have run these apps for many years on a MacBook Pro/OS Monterey. Last May I installed F-Secure, and things were running smoothly – until the other day. Now I get all kinds of…
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Installing my Fsecure on a new desktop computer
How do I do this?
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Why does my F-Secure on an Apple MacBook Pro not perform the update recommended and actuated?
Why does my F-Secure on an Apple MacBook Pro not perform, or indicate the completion of, the update triggered by me again and again?
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Antivirus database not update
Hi, My Mac (running macOS Big Sur) shows that the antivirus database is out of date. I updated the database manually, and it showed “updated successfully.” However, it still says the database is out of date. I’ve tried rebooting my Mac, but the issue still persists. Could anyone help with this? Thank you, T10
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Again: Support for Linux
Just to let you guys know: If F-Secure does not do an app client for linux in the near future, then I will strongly consider of switching to another security/VPN app which do have support for linux. btw what is the reason for F-Secure to not make a linux app? Anyone know?
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My Security Cloud won't connect and Virus database is out of date
My desktop PC has been out of use since may 2023. I just got it back it and it is working in any other way but not updating itself. Subscriptions are in order yet my service has changed from F-Secure safe to F-secure Internet Security. This is not an temporary issue since it's been like this for a week now. Last update in…
