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Can't Update Device Protection?
Hi! Recently, F-Secure keeps telling me to reboot my computer. Looking for the problem, I found that while the program itself updated just fine, Device Protection keeps failing to update. I've even tried disabling IPv6 with no luck. Please help me!
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Please fix for me - Antivirus database out of date - Subscription valid please
I do not have any idea how to fix above problem You are happy to accept my subscription please fix for me?
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Surprised by F-Secure’s Low Detection Score in Recent Antivirus Test?
https://unwire.hk/2025/06/16/antivirus/tech-secure/ In the latest antivirus comparison by Unwire.hk, F-Secure with only 3 points in the manual scan test — failing to detect several malicious samples. What are your thoughts on this result? Do you agree with the test methodology, or have different experiences?
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M247 Europe service
When did F-Secure VPN start using the M247 Europe service? I read somewhere that it might not be secure. Does it collect data about its users?
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VPN with macOs. 13.7.6 (22H625)
How does my VPN configurred with an older Mac? My computer is mac os 13.7.6 (22H625)
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How to stop loading VPN
"Loading in progress, please wait" … it seems to be a neverending process. How to stop the loading or disbale VPN wihle loading?
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F-Secure asks me again, even if I select "Don't ask me again".
F-Secure keeps reminding me to set up the Google Chrome browser extension. I do not want to install it, so I check "Don't ask me again". How can I confirm that selection? If I click on "Set up" I go right into the setup, which I obviously do not want. If I close the notification via the "x" on the top right, soon the…
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Device restart needed
Around June 24, 2025 my F-Secure began prompting me for Device Restart. Restarting the machine does absolutely nothing. After restarting, I get another dialog box telling me my computer is not protected and to restart. The "not protected" dialog box never goes away. I've attempted to restart from the F-Secure dialog box…
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Latest F-Secure BSOD on Windows 11 24H2
I have been running the Ziggo-branded version of F-Secure for years without issues. Suddenly around April 9th my computer started getting BSOD with error BAD_POOL_CALLER 0xC2. It just wouldn't stay up for more than an hour. Looking into the memory dump file I could see that the error was often in tcpip.sys and ndis.sys…
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I lost my password vault on Android because of Safe Browser
On Android, F-Secure Total "installs" two apps. On is the main app and the other is a shortcut for Safe Browser. I didn't know they were linked so I tried uninstalling the browser, and it worked! But apparently it also uninstalled the main app and I lost the password vault instantly. I didn't have a sync on another device…
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False 'Norton' and 'Mcafee'
Windows 11…MS Edge…all up to date. Quick scan with F-Secure shows all OK? Warning box keeps appearing in bottom right of screen. Renews every few seconds with different anti virus names. Help Please.
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Tracking-protection and adblocker gone from Android version
I have F-secure Total and after the VPN update that added the Hydra protocol I no longer see the options to enable tracking protection and adblock. Have these settings been removed? I get more ads in Chrome after enabling VPN than without VPN now...
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Passkeys
I have read a conversation where the F-secure person showed F-secure dont realise they HAVE TO implement storage of passkeys in their pw manager. If that is still the case, I and many other, will move to another pw manager, like i.e. Bitwarden, and will not be likely to move back to F-secure again, should F-secure…
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Questions about "F-Secure Total Security and VPN" on Android
I have the F-Secure Total subscription that gives me 5 devices and I was linked to this app when I sent a download link. However that was kinda pointless because it just sent me to the play store. Anyways, I recently stumbled upon Device Admin-settings on my phone and saw my F-Secure app had an entry there. It says it…
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Latest F-Secure causes high dpc latency when downloading. Windows 11 24H2
I found audio popping/crackling, stutters, and mouse moves instability when I download games on Steam recently. I didn't have this problem before. It is due to ndis.sys. I know F-Secure got some updates recently and I found some people have BSOD due to ndis.sys. I don't get BSOD but have high dpc latency and it makes many…
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Message "Need to restart" each 5mn
Since monday the 21 of June I get the message "Need to restart" each 5mn !!!!! This block the F-secure scan " F-secure get an error and a restart is needed". The restart does nothing ! The same happen with VPN on or off. I am using the version 25.5 where the correction implemented in version 25;4 must be ? What shall I do ?
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Allow removal of F-Secure icon from the Mac menu
Please enhance F-Secure (Total) to allow for removal of the F-Secure icon from the Mac menu. Using the command+drag method does not work with MacBook Pro Sequoia version 15.5. The icon also persists even if the app is closed
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Endpoint Protection Service
I have a process using most of my cpu called Endpoint Security Service It resides inside the F-secure folder I cannot stop it or delete the .exe file. Its icon is a red basdge outline (so not a usual F-secure icon) Id it really part of F-secure, or have I been infected? If part of F-secure how can I stop it using all of my…
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Antivirus Database fails to update.
How can I fix this problem, it says update successful with todays date and time but underneath it says update failed. Very frustrating to keep getting this message saying CRITICAL update required. Can you tell me how to fix the issue please?
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Do you think they even listen to paid subscribers
Ive been using this software for some time. Its now approaching useless, untrustable with a nasty and limited UI. I don't think they even listen to thier subscribers ! They appear to be more intrested in pandering to EU data shareing agenda. Profiting from selling our data as data extraction for Ai. You sadden me as once…
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Inter i5 Mac - Sequoia 15.4 - Libre Office very bad perfomance
Hi, It seems that F-Secure Total v. 25.3 (64654) on Mac is totally ruining performance for Libre Office v. 25.2.2.2. When I temporarily disable scanning on Total, performance is ok. When scanning is back performance degrades heavily: e.g. selecting text box in Impress takes 3..4 secods, same for simply changing the slide…
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IOS app: periodically logged out, and forgot password vault
Dears, We use f-secure on the family mobile devices for the password Vault. Periodically, it seems alsmost random, either of the following is happenng: New logon required, and when you do this, then the subscription sees it as a new device (although the device was already registered under subscription) The password vault…
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Program versions of F-Secure
Publish a service(Web view eg. ) where you can check and install(my.f-secure.com) ALL the latest(globally) F-Secure programs and tools in all platforms(Win,MAC,Android,iOS) and in Apple Store and Google Play
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F-secure asks me to restart PC again and again, how can solve this?
F-secure asks me to restart PC again and again, how can solve this? Even after restart, F-secure still ask to restart again. The OS is windows 11 and confirmed to be updated to the latest (2025-06 24H2). F-secure is also updated to the latest (25.5).
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Issues with the password vault storing duplicates, not updating password histories correctly, etc.
I suspect there might be some synchronization issues behind all of these, but I don't know and it's hard to try and figure out as a user. For background, I've been generally very happy with F-Secure, I was using the old password manager (Key?) since at least 2022 and now have Total. Currently it's installed on 2 Android…
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Change email address
How can I change my email address?
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Continuous Scanning
How do I know if the scanning of threats is ongoing all the time or not?
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Data from password vault to linux
I changed my operating system from Windows 10 to Debian. I understand that F-Secure products do not support Linux. My biggest problem is getting the Password Vault data to another password manager in a controlled manner. Can I use F-Secure's Password Vault on Linux? Is there some kind of trick? How can I get the password…
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F-Secure Scam Protection Sold Separately
I didn't realize this until I went to the website tonight, but you can now purchase Scam Protection separately, for those who are just looking for those features. Very nice thinking outside of the box, to allow that purchase option. Granted, if you were going to buy it for a year, you may be better off at least getting…
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Miksi 23.6.2025 14.03 päivitys ei onnistu?
Minulla on Beta-versio ja päivitys jumittui nyt otsikon päivitysversioon ja alkoi vaatia koko ajan uudelleen käynnistämistä. Miten saan Beta-version takaisin, jos poistan sen ja haluan asentaa uudelleen? PS. OnClient (x64) 6.4.189 asennus samana aamuna onnistui, mutta sen jälkeen ei uudempia klo 14.03 jälkeisiä päivityksiä…
