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iPhone app drains the battery
Hi, After the recent update of the F-secure app, the power consumption on my iphone has increased substancially. Yesterday alone the app was taking 95% of the battery. Something wrong with the new app version?
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It says my Server Cloud is Disconnected, how do I reconnect it?
My subscription is valid, but says I am not protected. Everytime I click to Update it shows failed and the Server Cloud is Disconnected. I cannot find in the help section how to reconnect the Server Cloud. Can someone kindly tell me what I need to do? Thank you.
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Will FS buy Avira?
Hello, I am an Avira lover from China,since F-Secure using Avira engine,I started to use fs in my VM,i found the usability of FS is much better than Avira,i want to ask: because Gen used avast to completly change norton and avg,will fs buy Avira to make Avira survive?i may use FS instead of Avira,FS's UI and usability is…
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F-Secure Total: Full manual scan freezes at 11% and not progressing
F-Secure Total Version 19.8, Windows 11 Pro 24H2, Fujitsu Lifebook E449, RAM 16,0 GB Full manual scan gets stuck at 11% 304,524 files of ca. 400,000. SSD drive C:\ 80 GB free Last scanned folder c:\ProgramData\Package Cache{10725A82-69E2-521A-2E4F-94312A28AA90}v10.1.25398.1\installers. No process is locking the folder.…
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Issues with the password vault storing duplicates, not updating password histories correctly, etc.
I suspect there might be some synchronization issues behind all of these, but I don't know and it's hard to try and figure out as a user. For background, I've been generally very happy with F-Secure, I was using the old password manager (Key?) since at least 2022 and now have Total. Currently it's installed on 2 Android…
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Download link from KPN does not work
Hi, I am a KPN customer in the Netherlands. I am trying to download the virus scanner from the link which was provided to my email address. When I click on the button on the page to download the application, I get a 404.
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VPN swiss
vpn swiss not work on rsitv for geolocation ,in all program vpn work … Risolve? Thanks
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F-Secure 25.2 Error after updating to the latest version
Hello! Yesterday My F-Secure Internet Security was upgraded to the latest 25.2 version. After the update it keeps getting error messages as shown in the attached picture. "An error has been encountered and the device needs to be restarted". If I restart my PC everything seems to be okay for ~20-25 mins, but after that, the…
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Add an existing device
My smart Tv got protected with F-secure before but I can't add it now. What should I do to add it again?
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Bank of America protection not working?
Why is not banking protection not working for Bank of America
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Continued pop up indicating "AMSI detected harmful content Reason: LNK/Dldr.Agent.VPLZ"
Hello, My F-secure software continually reports (every 5 minutes or so) the following message in the Windows notification area: "AMSI detected harmful content Reason: LNK/Dldr.Agent.VPLZ" I have run a full scan and nothing was found. I also ran multiple antimalware and antivirus software programs, and nothing has been…
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VPN not hiding location
Hello everyone, Last year I used F-secure VPN to access media platforms which allow streaming only for "national" users. Renewed the subscription this year but now the platform recognized that I am not where I "pretend" through the VPN proxy and shuts me off. Anyone experiencing the same issue?
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Freedome
I only need Freedome but I am asked to activate subscription and give a code. I thought I could use one of my F-secure licences. I found some answers saying I just login as I would on F secure, but I don't find an activate code here. How do I solve this?
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F-Secure blocking phone link to Sonos
I have installed F-Secure on my phone. Since then I cannot use my phone to work my Sonos Beam. What can I do?
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Fsecure renewel notice and cleverbridge
My Fsecure subscription expired in January of this year. I haven't renewed my subsciption and didn't authorise Fsecure to set up a reoccurring card payment for me. I noticed while checking DD and reocurring payments and I found Fsecure had taken £25 from my bank account through reoccurring payment. Why and how have they…
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How to turn of bankprotection for specific url
When accessing e-boks -banking protection is turned on automatically. Url: https://www.e-boks.dk/privat/#/overview/ banking protection is turned on however this is not a bank, but a messaging tool…. When entering a specific message Url: https://digitalpost.e-boks.dk/mailboxid/ this is still within bank protection mode.…
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Secure DNS
Possibility to use own secure DNS rather than forced To my understanding+experience TOTAL forces to use f-secure own secure DNS which is OK but if i would like to use own for example pihole.. its a pain to always change DNS when connection is established Suggestion is freedom of DNS
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Firewall, ID Protection, VPN and Banking Protection
This discussion was created from comments split from: Firewall, ID Protection, VPN and Banking Protection.
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Geräteneustart erforderlich
hallo, heute nacht kam es zu der aufforderung " ", inzwischen habe ich 3 mal neugestartet und bekomme die meldung immer wieder erneut. unter updates habe ich gesehen, dass "Device Protection" fehlschlägt. was soll ich tun?
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V25.2 simplified update information
Hello, I'm just wondering, with the updates being simplified into one entry, is F-Secure still using, updating OneClient, Capricorn, Hydra, and Virgo? Or, have those, some of those components been removed? It can be hard to truly know what is, was being updated without that information we were previously used to seeing.…
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Banking Protection activates on non-banking websites
When Banking Protection is active, most websites cannot be visited. This seems okay but it gets triggered even when viewing a non-banking website. For example, view this page to read about how this person likes working at this bank: It is not an internet banking page. Or look at the job opportunities. For example: Again,…
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VPN support for Windows on ARM
Hi, Please fix the VPN client ao it supports Windows on ARM. Pronton VPN and Mullvad VPN has made their apps to work on Windows on ARM.
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separate VPN function from F-secure
You need to be able to close this application from the taskbar and disable from startup.
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Short Cut for New f-secure VPN
If F-secure is going to change the VPN from Freedom to something new then there should be an available icon for the desk top like the icon for Freedom. A short cut to the VPN that can be opened to turn the VPN on if it is off. To have an icon for the VPN on the task bar is very reassuring that the VPN is on and working to…
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Cannot logion after enabling new trail
Hi, I have setup a trail account and followed all the steps including activating the acocunt using the link in the email, when I tray and login, I get this message repeatedly. Dear customer, We noticed that you already purchased a license via the F-Secure website, but you have not activated it yet. Please follow the Create…
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Förnyelse
hej behöver hjälp att förnya
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Up-to-date Freedome VPN features needed
Possibility to install Freedome into Deco Mesh-systems such as the BE65 that I have. NordVPN, IP Vanish and others already supports this. Possibility to install Freedome VPN to Apple TV boxes. Most others VPNs are already there since late 2023. Possibility to use Freedome VPN in App Mode, let's say you want to set Espoo…
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Wishes for Freedome VPN - hopefully rather sooner than later!
I too would love installing Freedome VPN inside my Deco Mesh BE65-system. It's already available with almost all other VPNs. The other thing needed is a better interface for VPN on GoogleTV and a dedicated app in Apples AppStore! My Sony TV works great with Freedome VPN but the interface is not optimized for televisions!…
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DeepGuard breaks Elder Scrolls Online after the 24H2 update
After the Windows 11 24H2 update, when I tried to play the Elder Scrolls Online game, I was unable to do anything with my character. Neither keyboard nor mouse movements had any effect; in fact, I had to resort to Task Manager to return to the desktop. That was several weeks ago, and I was able to recover by rolling back…
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F-Secure sometimes deactivated?
Without any upgrading of the program. Why? To enable it again, I need to restart the computer. No other ways to enable F-secure. No access to the Security-page on the Windows 10-computer. No virus - no malware - I think… A full scanning gave nothing. And the program gives no warning.
