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F-Secure Total VPN ver. 25.8 constantly drops connection
I've been using F-Secure VPN via my F-Secure Total subscription for a while now, and I've been struggling with VPN connectivity every day. I've set the VPN to connect at windows logon. Everything is fine, until 30mins to 1 hour later the connection is lost and due to kill switch I also lose all internet connectivity. Only…
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update fehlgeschlagen
das update für Geräteschutz funktioniert nicht: "Fehlgeschlagen"
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Download of new virus definition fails
Hi, I am using version 25.8. I tried several times to delete F-Secure and to reinstall it. But the issue is not be solved. The download of the newest virus defintions is still failing. To delete F-Secure I used the deletion tool of F-Secure. Best regards, Christian
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How can I report a false positive?
The websites qraia.com, app.qraia.com and crm.qraia.com are marked incorrectly marked as scam. How can this be solved? See for example transparencyreport dot googledot com/safe-browsing/search?url=crm.qraia.com&hl=en
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VPN Causes Internet Loss After Latest Update on Windows 11 (Hydra Protocol)
This discussion was created from comments split from: latest vpn update with hydra works for a bit, then internet dies....
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latest vpn update with hydra works for a bit, then internet dies...
On 7 april 2025 I installed latest vpn update (f-secure oneclient (x64) 6.1.407) on my win11 pc, and was using internet with hydra protocol in the evenings. Each of the 2 nights since the update, while I was asleep, my internet stopped working. The first time it even crashed my firefox browser, which left a bug report…
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I subscribe to F-Secure via TalkTall Suppersafe
I pay £6 per month collected by TalkTalk. I have downoaded F-Secure. F-Secure is asking for subscription. How do I resolve this issue? Thanks
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How can I scan the computer ? There is a mistake
I use MBP Tahoe 26.0
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25.2 Reputionicon in Safari only when user is logedin at fsecure?
After the FescureUpdate to 25.2 (64477) MBA maxOS 14.4.7 the reputation icon in Safari shows only at the users who is logged in in fscure, but not at the other users. Problem is the same after new install of Fsecure.
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Hi My FS protection license has not renewed?
My license has not renewed, my email is ranu.kahkonen@gmail.com
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VPN doesn't connect automatically after reboot
Hi, The VPN doesn't connect automatically after reboot. To be more precise, it gets stuck on "Connecting…" part. How can I fix this?
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Why you do this ?? Freedom started to block sites on political reason?
Q which has been already asked: Freedom started to block sites on political reason? rt.com is blockedYou say that This is by the law ? The document you have sent says that this "law" is for operator ? YOU are not operator. You deliver technical SW. Its not by you to decide what client does with it. I say good bye to you as…
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v25.6 (Ziggo Safe Online/OEM) - Sentry_Temp folder consumes 31GB
Is it normal this folder doesn't clean up after X GB? Windows10x64 with F-Secure Endpoint protection. ProgramData\Endpoint Protection SDK\common\sentry_temp == 31GB large. Seems to contain all installers run on this machine after installing the product. Can this folder be put in automatic maintenance and/or limited to X GB…
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Virus database
Why the virus database is not updating. It just says it should update but it just doesn't succeed. Every time I try to update the virus database, I get the message shown in the picture.This is my product: Internet Security & Scam Protection
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Account mix up
Moikka! I am Beta user and wanted to add new computer to my devices and share a license with it . When I am trying to use "Manage subscription" I am redirected to login to F-secure site (web.stg.ew1.idp-stg.f-secure.com ) I am either getting error message that my account is locked and there is an email sent (but I never…
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Allow manual exclusion of detected APKs or files in the F-Secure app for Android
Hello, We would like to submit a feature request for the F-Secure app for Android. Background When downloading and installing custom APKs or files, the app currently detects them as harmful and only offers the option to remove them. End users cannot manually add exclusions or allowlist entries. This presents a challenge…
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Again: Support for Linux
Just to let you guys know: If F-Secure does not do an app client for linux in the near future, then I will strongly consider of switching to another security/VPN app which do have support for linux. btw what is the reason for F-Secure to not make a linux app? Anyone know?
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Log in button does not work on Macbook
Hi! I installed the F-Secure app on my Macbook after my subscription but it won't let me log in. My login works on their website completely normal but in the app/installment it won't let me push the Log in -button or when pushed, it does not do anything. This is very frustrating, can someone help me? I have already deleted…
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F-Secure 25.8 Language/Notifier Issue
Good day, my F-Secure was updated to version 25.8 today, and I noticed that the notifier display looks strange (from system update to VPN notifier display, see below). My language installation preference is Traditional Chinese (Hong Kong). May I ask if anyone here has encountered the same problem? Also, may I confirm if…
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Can Personalization in UI/UX Go Too Far?
Honestly, I feel personalization in UI/UX design is all about balance. When it works well, it makes the whole experience feel smooth and tailored — like Netflix recommending shows I actually enjoy or an app remembering my settings so I don’t waste time redoing everything. That’s good UX in action. But if it goes too far,…
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Removing/Transferring 2-step verification for fsp account login?
Edited: Sorry to bother, the option appears after I log in with another device. Don't know why, but anyway, this is solved. Please delete this post if possible. Hi. I'm currently using an iPad (with Microsoft Authenticator app) for my F-s protection account 2-step verification, but I won't use it any more. I can't find the…
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FS Protection Subscription Renewal
Hi, my FS Protection subscription is about to expire a day from now. Unlike the last time my license was not renewed automatically. Is it some bug? If not I would like to request a license renewal. Thank you.
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Suspicious Sample Submission
Good day! I just experienced the problem when I upload the suspicious samples from F-Secure website, the website stucked at "Preparing file for upload". Forever. I know the product list not include FS Protection, can it be add there? Also, the file size is limited to only 100MB which today is not enough. Some are large,…
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Why does F-Secure keep telling me that I need to restart my device.
This often happens as soon as the computer is booted up and is very annoying. It also does it when I am in the middle of something and is even more annoying. How can I put this right?
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What is that?
There seems to have been a mistake here
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Device protection
I tried every tip, you gave here,from new installation to uncheck the IP 6 network, but the problem still remains, that the device protection is not working (update fails at 42%),it really makes you question your software choices. i got another pc,with no problems at all, f secure gets all the updates and work properly.…
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Hire more resources for the QA team or utilize AI more effectively in product testing
In the context of the ITC (Information and Communications Technology) business, QA usually stands for Quality Assurance. Here’s a detailed breakdown of what that means: 1. Role of QA QA in ITC focuses on ensuring that products, services, or systems meet certain quality standards before they reach the customer. This can…
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Can't log into FS account
Hi, The FS account I created in 2017 cannot log in now (My FS Protection login). It should be because the beta.f-secure.com password and the My FS Protection login password were mixed up and the account was locked. I can't solve this problem by myself (I was prompted to check the relevant emails in my mailbox but I didn't…
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proposal for a follow-up order
While waiting for a stable F-Secure VPN version for all platforms (Win, Mac, Android, iOS), a suggestion; If the current license was purchased during this ongoing renewed VPN update campaign, a possible extension (with the risk of the campaign continuing) will be offered at a cheaper price...
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refund
i would like a refund right now, when i clicked on the subscribe option, it was written that i wont be billed until after my 14 day free trial was over. then you continued to take 69 DOLLARS FROM MY ACCOUNT.
