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Android tablett
I would like to have a lying position in the app.
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Nice VPN Improvements
Hello, Usually a forum only gets the problem and issue threads, but I just wanted to leave some positive feedback of the improvements F-Secure has made with the VPN. Running Windows 11 Pro 24H2 and F-Secure Internet Security v25.4 with the VPN add-on. Granted some of these improvements and upgrades have been out for a…
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controllo parentale
Come si installa?
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Error Report: Incorrect Subscription Expiry Notice in F-Secure Free Test Plan
😟 Subject: Test Account Blocked by False Subscripd - Urgent Fix Required Content: As an authorized test user, the software repeatedly demands subscription and disables all features. Immediate resolution is needed.l]
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Refund
I’ve tried to fill out the form on cleverbridge for a refund, but I haven’t heard back from them? How do I cancel my subscription and also get a refund?
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Endpoint Protection Service
I have a process using most of my cpu called Endpoint Security Service It resides inside the F-secure folder I cannot stop it or delete the .exe file. Its icon is a red basdge outline (so not a usual F-secure icon) Id it really part of F-secure, or have I been infected? If part of F-secure how can I stop it using all of my…
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Browser extention for Ecosia browser, please
Hi, I am looking for European alternatives to American big tech and IT. In this search, I have chosen to use Ecosia browser. Even though Chrome Webshop is available in Ecosia, F-secure's extention does not pop up when I look for it. I hope you will consider making F-secure's browser extention available for Ecosia browser,…
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Scheduled F-Secure product installation check
Checks F-Secure product installation on a scheduled basis and after operating system updates and automatically updates detected deficiencies
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How many virus outbreaks have occurred in the past 7 days?
How many virus outbreaks have occurred in the past 7 days?
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Vpn og printer
Jeg kan ikke printe fra en computer medmindre jeg lukke for F-Secere Vpn. Jeg har market mit netværk som sikkert. Hvordan løser jeg det problem. Mvh Kuno
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Where is the activation code please?
I need it to register.
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Internet connection - Freedom useless
Freedome is useless as is support. I am unable to connect with many common websites and am about to get another VPN and write off the cost of my usesless subscription.
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Trusted Networks option missing (IOS)
How do I enable the option to mark a wifi network as Trusted? According to this help article, it should be available: The only options I have are shown in the screenhots
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Nowhere to sign out
There is no icon for my account in the top right hand corner (or anywhere else for that matter). I can in fact not find a link anywhere in the community where I can access my own account, only my discussions. Ergo, I am unable to sign out when I’m done with the session. Is there a workaround for this? (I’m logged in via…
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Ngrok falsely detected as malware (Cassiopeia 2025-05-22)
Hey Support, This afternoon I installed ngrok v3.22.1 via Homebrew on macOS: % brew install ngrok ==> Downloading https://formulae.brew.sh/api/formula.jws.json ==> Downloading https://formulae.brew.sh/api/cask.jws.json ==> Caveats To install shell completions, add this to your profile: if command -v ngrok &>/dev/null; then…
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Microsoft Windows Desktop Runtime 8.0.16
F Secure now runs on Microsoft Windows Desktop Runtime 8.0.16. Can Microsoft Windows Desktop Runtime 6.0.36 be removed?
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False Positive – Genome VST3 detected as "TR/Crypt.OPACK.Gen"
Hello, We would like to report that once again, our software Genome — specifically the VST3 plugin — is being falsely flagged as a Trojan by your antivirus engine, identified as "TR/Crypt.OPACK.Gen". This detection occurs immediately after installation, leading to the file being quarantined automatically, which prevents…
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f-secure selainlaajennus
Every day F-secure prompts me to add selainlaajennus (browser enlargement or something like that ( F-secure "browsing protection") to Google Chrome IT HAS ALREADY BEEN ADDED. I press the prompt "älä näytä tätä enää" (do not show this again) but I gat the same message day after day and sometimes multiple times per day.…
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Blue Screen of Death (BSOD) with FS-Total and Win11 24H2
Hello everyone, I've been getting blue screens on my desktop and also laptop since the beginning of April with the latest version of F-Secure Total: "Bad-Pool_caller." I've checked the drivers (updated them) and hardware and found nothing. Since uninstalling F-Secure, the devices are running stable again. I am using Win11…
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Has the Device protection error been resolved?
I’ve heard several people have been suffering it, I had to uninstall it and go back to using Windows Defender
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F-Secure 25.2 Error after updating to the latest version
Hello! Yesterday My F-Secure Internet Security was upgraded to the latest 25.2 version. After the update it keeps getting error messages as shown in the attached picture. "An error has been encountered and the device needs to be restarted". If I restart my PC everything seems to be okay for ~20-25 mins, but after that, the…
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I can't load the browsing extension for F-Secure Once I have clicked on setup I can'see the option t
I can't load the browsing extension for F-Secure. I click on Setup as instructed, but cannot see the option to install anywhere
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Bank Protection Unstable with version 25.3
Bank Protection Unstable with F-Secure TOTAL version 25.3 Does Not Help to de-activate and then re-active via F-Secure App Bankskydd - Bank Protection (inställningar - Redigera Inställningar in Swedish) for ASUS E510 Win 11 Laptop Maybe it's related to Device Protection 1.0.2503.5246 loop Install even today 2025-04-18…
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Inverted Green Check Marks
Hello. I have only just noticed this since updating my Mac to Sequoia 15.5 - the safe website green tick box/check marks are inverted. I have removed the extension within Safari and installed again but this has not fixed. The issue was also happening with Chrome - Version 136.0.7103.114 (Official Build) (arm64) but has…
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Why VPN is turning on automatically ?
Somehow in my Android phone VPN seems to turning on automatically. And as known, connection is hanging when moving between mobile connection and Wifi (or even different WiFi networks). So several times per day it seems my internet in mobile is blocked due to hanging VPN connection attempt. Is there a way to turn VPN off…
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Tracking-protection and adblocker gone from Android version
I have F-secure Total and after the VPN update that added the Hydra protocol I no longer see the options to enable tracking protection and adblock. Have these settings been removed? I get more ads in Chrome after enabling VPN than without VPN now...
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Privacy VPN stopped working
I'm on a OnePlus Nord CE4 Lite Android 15 phone and all of a sudden Privacy VPN isn't working anymore. I've tried the three different protocols Hydra, WireGuard and OpenVPN without success. I have even un- and reinstalled F-Secure Total (v. 25.4), which didn't help either. Looking for help among the FAQ I found that you're…
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Mark ID breaches as "read"
I am new to F-Secure (and very happy with the product!), and the software detected some ID breaches. The suggested steps in the individual breach have been made, and i miss the possibility to mark the breach as "read", "finished", or similar.
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Tor browser has been blocked
My Tor browser has been blocked since I updated it a few minutes ago. The new version is 14.0.9 for Windows. This is what happened: Drop.Win64.MemMapSelf.117314
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Where is "Trusted Network" setting?
Hi, I could not find the setting to add my network as trusted anymore on Android? https://help.f-secure.com/product.html?home/freedome/latest/en/task_A6E5BCC4E9384DDD8F0B9F052800484B-freedome-latest-en
