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F Secure 25.9
f secure 25.9 has been released.Unfortunately, it isn't distributed via updates yet. Does anyone have it yet?
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Antivirus Database fails to update.
How can I fix this problem, it says update successful with todays date and time but underneath it says update failed. Very frustrating to keep getting this message saying CRITICAL update required. Can you tell me how to fix the issue please?
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automatic WLAN protection broken
Hi community, since several releases automatic WLAN protection is no longer deactivated when leaving WLAN…it stays on infinitely. Also when turning off VPN it says now that it will deactivate WLAN protection even though there's no WLAN connection - does that make sense?!? Unfortuinately, in the current release it's even…
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How does, is Firewall Sensor helping to protect our devices?
Hello :) What is (besides what the name implies) the new Firewall Sensor in v25.9 actually doing, how it it enhancing our device protection? Monitoring inbound and outbound connections more critically? And why, how would we know if it's causing system, connection problems? Added firewall sensor for Device Protection. It is…
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F-Secure Total 25.8 Language/Notifier Issue
Good day, my F-Secure was updated to version 25.8 today, and I noticed that the notifier display looks strange (from system update to VPN notifier display, see below). My language installation preference is Traditional Chinese (Hong Kong). May I ask if anyone here has encountered the same problem? Also, may I confirm if…
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VPN support for Windows on ARM
Hi, Please fix the VPN client ao it supports Windows on ARM. Pronton VPN and Mullvad VPN has made their apps to work on Windows on ARM.
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How many virus outbreaks have occurred in the past 7 days?
How many virus outbreaks have occurred in the past 7 days?
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Who to even go to for Mobile support?
Email support hasn't responded for weeks. How do I get the Premium Plus service that I paid for?
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Turn on/off vpn
I'm trying to stream from my phone to my smart TV, but the VPN will not allow a connection. All devices are on the same wifi network, and I see the prompts that they're connected, but the VPN always blocks casting. Also, when I turn the VPN off manually in my phone settings it will cast then, but then within 3min the VPN…
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VPN stuck in status "loading" no option to configure or activate
Hey Community / Support, I am having a hard time to activate my VPN (F-Secure Total) whether it be Hydra, Wireguard or any other option after the update of MacOS to the latest version. I can't even reconfigure or install the VPN Adapters. In the past reloads somehow fixed this, currently this seems not work anymore. Before…
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Missing Subscription Code
Hello, I would like to request the cancellation of my subscription. However, I do not have my subscription code readily available. Could you please assist me in locating this information or guide me through the cancellation process without it? Thank you for your help.
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Running out of Mobile Data
I have a problem with the F-Secure app on my iPhone. I have a trusted network I want the app to use, but when I have restarted my iPhone for security reasons, the app connects to the 5G network first. After a few seconds, the trusted network is used by my iPhone, but the F-secure app Is still connected to the 5G network. I…
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regarder des chaînes francaise depuis la belgique
Bonjour je souhaite savoir si avec le vpn on peut regarder rts play ou m6 plus depuis la belgique. Merci pour votre réponse.
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More locations for VPN
I believe that it would be useful to have more locations available for VPN. For me personally, I am interested in a Greek location to be added, as I have already proposed a few years back, but no action was ever taken. Hopefully this gets done this time around. :)
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Request for Refund – Subscription Canceled but Charged
Dear F-Secure Support,I hope this email finds you well. I would like to highlight an issue regarding my subscription. I canceled my subscription for Internet Security, ID Protection, VPN on 28 September 2025 (Reference #474944922: Subscription for F-Secure's products canceled). However, today I was still charged for the…
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Request for Refund – Subscription Canceled but Charged
Dear F-Secure Support, I hope this email finds you well. I would like to highlight an issue regarding my subscription. I canceled my subscription for Internet Security, ID Protection, VPN on 28 September 2025 (Reference #474944922: Subscription for F-Secure's products canceled). However, today I was still charged for the…
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F-Secure Total VPN ver. 25.8 constantly drops connection
I've been using F-Secure VPN via my F-Secure Total subscription for a while now, and I've been struggling with VPN connectivity every day. I've set the VPN to connect at windows logon. Everything is fine, until 30mins to 1 hour later the connection is lost and due to kill switch I also lose all internet connectivity. Only…
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update fehlgeschlagen
das update für Geräteschutz funktioniert nicht: "Fehlgeschlagen"
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Download of new virus definition fails
Hi, I am using version 25.8. I tried several times to delete F-Secure and to reinstall it. But the issue is not be solved. The download of the newest virus defintions is still failing. To delete F-Secure I used the deletion tool of F-Secure. Best regards, Christian
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How can I report a false positive?
The websites qraia.com, app.qraia.com and crm.qraia.com are marked incorrectly marked as scam. How can this be solved? See for example transparencyreport dot googledot com/safe-browsing/search?url=crm.qraia.com&hl=en
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VPN Causes Internet Loss After Latest Update on Windows 11 (Hydra Protocol)
This discussion was created from comments split from: latest vpn update with hydra works for a bit, then internet dies....
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latest vpn update with hydra works for a bit, then internet dies...
On 7 april 2025 I installed latest vpn update (f-secure oneclient (x64) 6.1.407) on my win11 pc, and was using internet with hydra protocol in the evenings. Each of the 2 nights since the update, while I was asleep, my internet stopped working. The first time it even crashed my firefox browser, which left a bug report…
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I subscribe to F-Secure via TalkTall Suppersafe
I pay £6 per month collected by TalkTalk. I have downoaded F-Secure. F-Secure is asking for subscription. How do I resolve this issue? Thanks
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How can I scan the computer ? There is a mistake
I use MBP Tahoe 26.0
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25.2 Reputionicon in Safari only when user is logedin at fsecure?
After the FescureUpdate to 25.2 (64477) MBA maxOS 14.4.7 the reputation icon in Safari shows only at the users who is logged in in fscure, but not at the other users. Problem is the same after new install of Fsecure.
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Hi My FS protection license has not renewed?
My license has not renewed, my email is Edit: PII removed
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VPN doesn't connect automatically after reboot
Hi, The VPN doesn't connect automatically after reboot. To be more precise, it gets stuck on "Connecting…" part. How can I fix this?
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Why you do this ?? Freedom started to block sites on political reason?
Q which has been already asked: Freedom started to block sites on political reason? rt.com is blockedYou say that This is by the law ? The document you have sent says that this "law" is for operator ? YOU are not operator. You deliver technical SW. Its not by you to decide what client does with it. I say good bye to you as…
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Virus database
Why the virus database is not updating. It just says it should update but it just doesn't succeed. Every time I try to update the virus database, I get the message shown in the picture.This is my product: Internet Security & Scam Protection
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Account mix up
Moikka! I am Beta user and wanted to add new computer to my devices and share a license with it . When I am trying to use "Manage subscription" I am redirected to login to F-secure site (web.stg.ew1.idp-stg.f-secure.com ) I am either getting error message that my account is locked and there is an email sent (but I never…
