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Cant login into MAC app, click and nothing happens
i cannot login into the applicacion from MacOS Apple Silicon
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License not renewed
Hello, my FSP license has expired since last month and has not been renewed yet. This situation has occurred multiple times since I joined FSP, and each time it does not automatically renew. This issue has been bothering me for a long time. Could you please resolve it officially? Thank you.
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2 items covered
Im trying to find out which 2 items are covered, I know my computer is but is my phone? (i have a note on my phone that says my subscription has expired).
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Got issues with VPN on iOS 18.5 (iPhone 16 pro)
Hi, the VPN works awesome and smooth on the Mac, yet I face issues on a daily basis with the iOS versions. I get disconnected without a message or pop-up, when trying to switch on the VPN it again jumps from On to Off repeatedly as it can't connect. When keeping on pressing ON on one point it re-connects and all works…
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Hola, buenas tardes, Tengo una suscripcion válida de PC Total Security en mi Windows 10, el softwar
Hola, buenas tardes, Tengo una suscripcion válida de PC Total Security en mi Windows 10, el software me indica que la base de datos de virus está desactualizada. El problema es que, al buscar actualizaciones, me indica que no hay conexión con el servidor guts2.sp.f-secure.com y por lo tanto no realiza niguna actualización.…
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SAFE and Anti-tracker
Hello Is there an anti-tracker in SAFE and how to activate it ? Best regards
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Data breach-Rick Stealer Logs DB
Dear F‑Secure, I regularly receive notifications from you regarding data breaches involving my information. I appreciate these warnings – it’s good to be informed. However, I find it unclear which password or service you are referring to when you recommend changing a password. For example, in a recent alert, “Rick Steale…
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Again Device Protection Update error
Hello, I have been using F-Secure for many years. But lately the product has only been causing problems. Again and again I have to uninstall F-Secure because the Device Protection cannot be updated. Once I have completed the uninstallation and reinstallation, it works again for a while. Can someone explain to me what this…
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Ad Blocker
How do I stop the adverts?
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Harmful files trashed, where can I see which files?
I have checked this forum and other resources but was not able to find an answer to my question. The F-Secure application under macOS states the following: ======== You are protected 1 Harmful files trashed ======== Now I would like to know which one files it has trashed. I clicked on the banner and underneath at Events,…
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VPN hanging (activating protection endlessly)
Win 11,F-Secure 25.5,wired usb eth adapter,wifi disabled After recovering from win 11 sleep or hibernation mode F-Secure vpn 25.5 (wire quard protocol) VPN still hanging,network working normally,needs manual vpn off/on operation
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Vault not holding password changes - keeps reverting to previous passwords
Changed a password. Also changed vault password. One vault in PC, one in phone. These are synced. Have tried multiple times. Password in phone refuses to update and soon password in computer is back to what it used to be. Tried making changes to comment section in vault too, but same thing. Now suddenly there are two same…
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Cancelling subscription
Hello! How do I cancel my subscription?
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Hydra
Hydra and what if there was something in there that told you what it was, hydra? There was a discussion somewhere about how much data a computer's internet connection consumes, so when I looked it up, there was a hydra that consumed the most data. My point is that with that kind of "hydra" you start to wonder what it is. I…
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Problem with activating new code
Hello there I'm really sorry to bother you, but I received a code for Linec when I bought a new device. For some reason, I can't activate it — I keep getting a message that says the code is invalid.The issue is that I didn’t use the code on the same day I got it.Is there any way to still redeem it or fix this issue?Thank…
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About v25.2 issuses?
1.After DeepGuard was removed from the program revision, the use of scanning and targeting reports is too simple From version 19.8 to version 25.2, the system has been greatly simplified, but there are too many scanning reports, which makes people feel uneasy, especially the "unscanned items" results cannot be seen 2.Is…
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Add option(PM) to suggest router model not found in router checker predefined models
If router checker does not find the router in use,add a possibility to suggest a new one ?
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How to set to find printer when VPN is on
Hi, my computer does not find HP printer when VPN is on. This a new feature. I assume sometimes VPN restricts connection to my router . Any easy parameters to set? Answers to mail, please
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F-secure browser extension changing between working and not working on Edge and the same on Chrome
And there's nothing to do about it. The error comes and go constantly. The extension is installed on Edge, and is on.
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F secure Extensie instellen in Chrome popupscherm
Sinds 2 week komt er van F-secure een pop upscherm met de mededeling dat ik de F-Secure extensie in Chrome moet gaan instellen/toevoegen. Bij controle blijkt de extensiie gewoon te bestaan en nadat ik deze heb gedeactiveerd en opnieuw heb geinstalleerd komt F-secure pop upscherm nog steed op de laptop tevoorschijn op de…
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Setting up protection with Family subscription
I have order 5 licenses for myself and familymember. Familymember is trying to follow sms to set up F-secure protection. She is only directed to the F-swcure environment and ask to but new subscription. But I have already purchaswd and paid subscription for her. how to move on ?
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Windows Start menu error forcing to disconnect
Hi ! While I was doing a complete scan of my computer, an error has poped from Windows forcing me to disconnect from my session. The error is : The program StartMenuExperienceHost.exe version 10.0.26100.5600 has stopped interacting with Windows and has been closed. This was accompanied by a popup prompting me to log out,…
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Mac F-secure VPN stopped working
Maybe After an update, the F-secure VPN stopped working. It gives me list of instructions ( this is the ONLY software I have ever used that frequently asks the customer to jump over sets of hoops, just to keep working). Anyway, the first step is "Click Continue to start loading the system extension. This opens a system…
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VPN
After updating F-secure to version 25.4, VPN is not working. Says "Loading, please wait." And nothing happens.
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Fsecure Total scan gets stuck at F:\System Volume Information\WPSettings.dat
Time and time again. If you hit pause and resume, it will resume and gets stuck again, but this time at 99%. Ran an offline scanner included in Windows 11 on F-drive which did not report anything. Can not access or even list content of that system folder, not even as admin. Apparently you need to grant extra privileges for…
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Banking protection
Hi Like a few other people I no longer have the green "frame" around the screen when I am on my banking sites. Am I right in thinking that I should have this? If I should have it how to I reinstall it? Thanks PGC
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Ei leia seda kohta kus kohast saab ID jälgimise sisse lülitada
Ei leia seda kohta kus kohast saab ID jälgimise sisse lülitada
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Nice VPN Improvements
Hello, Usually a forum only gets the problem and issue threads, but I just wanted to leave some positive feedback of the improvements F-Secure has made with the VPN. Running Windows 11 Pro 24H2 and F-Secure Internet Security v25.4 with the VPN add-on. Granted some of these improvements and upgrades have been out for a…
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controllo parentale
Come si installa?
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Error Report: Incorrect Subscription Expiry Notice in F-Secure Free Test Plan
😟 Subject: Test Account Blocked by False Subscripd - Urgent Fix Required Content: As an authorized test user, the software repeatedly demands subscription and disables all features. Immediate resolution is needed.l]
