-
Banking protection remains active after browser shut down
I noticed that, apparently after the latest update, the banking protection signified by the green border will no longer shut down by itself as it used to do when I leave the banking website, or even if I completely close out the browser. It remains up and bordering my desktop screen. I have to manually end the banking…
-
IPhone,Personal HotSpot,F-Secure VPN blocks passtrough
After Activating Personal Hotspot(Wifi),F-Secure VPN 25,5 (IKEv2) on Iphone 14(iOS 18.5,LTE) Clients with F-Secure VPN on (android,Ipad) using that Hotspot as gw are being blocked What are the possibilities to get this tethered traffic to passtrough the iphone ?
-
Instagram account hacked.
My Instagram account was hacked yesterday. Some person changed my e-mail for his own. Maybe it's a mistake when you open Facebook Reels that lead to Instagram. I surf confident for having F-secure. Is there any form of protection against this ?I send the mail I received from Instagram warning me of the fact.
-
Add Indonesia vpn!
Can you add INDONESIA vpn?
-
DNS is not working with F-Secure version 25.6
A few days ago (2025-07-08) a new version of F-Secure where installed. The versionnumber is 25.6 There is something wrong with the version. Normerly i do not have VPN-protection on. When I turn ON VPN-protection i lost the connection to DNS-services. So I can not do anything because the computer can not resolve the…
-
F-secure installed but won't open UI
F-secure worked just fine at first. However, since my pc was upgraded with a new GPU and Windows11, I can't open the app anymore. I have uninstalled with the special tool, and re-installed like 12 times by now. Tried the Webview2 solution, but all to no avail. As I got my F-secure along with my internet provider, I have no…
-
Discount
What discounts are available?
-
how to stop vpn loading all the time on windows 10 and unable to access
vpn is showing loading and fails to connect
-
FS always gets stuck at 14% update progress.
The FS homepage reminds me that "your virus database has expired....xxx". When I click the "update" button, the update tab page shows the progress constantly at either 14% or 100%. I don’t know the reason for this, because my computer doesn’t shut down often. After the last reboot of the computer, I found it could work.…
-
Update failure
Hi, following a recent update I have the following error showing ' Device protection - Talktalk Supersafe has faced an error and device restart is required'. I have restarted numerous times but get the same error. I've also uninstalled the app from my laptop, before reinstalling - still the same error. I've also used…
-
Antivirus database not updating - what's wrong?
Hello, I'm not exactly a computer-savvy and rely on people knowing better than myself. I have a valid F-Secure Total subscription and the program gives an alert about every hour, that I need to update. But when I click the link, the update is failing. I have no idea what I'm doing wrong. Any ideas?
-
F-Secure 25.2 Error after updating to the latest version
Hello! Yesterday My F-Secure Internet Security was upgraded to the latest 25.2 version. After the update it keeps getting error messages as shown in the attached picture. "An error has been encountered and the device needs to be restarted". If I restart my PC everything seems to be okay for ~20-25 mins, but after that, the…
-
Continuously demanding a device restart (v25.6)
This week F-Secure Device Protection has continuously stopped working just a few minutes after start on my Win10 machine (all latest updates installed)., demanding a restart. To no surprise - a restart does not help. Have FSdiag files ready for inspection, but nowhere to send them. Please let me know where to upload them…
-
Will F-Secure ever change to a traditional UI?
Hello :) I'm wondering if F-Secure will ever change the cartoon images for a more traditional "professional" look? And I do get the idea of not being like other AV's "traditional" look, but do you ever think it's kind of a turn off for people who may otherwise consider using F-Secure? I also know if you collapse the top…
-
Critical Failure - restart
I keep getting a message "critical failure - need to restart". Can't quite identify when this occurs but it has happened every day for the last week. There is no information with the message to show what the problem is or how to solve it - just happens again after restart. An explanation and advice would be appreciated.…
-
Critical error, keeps telling me to restart my PC
Since this morning I keep getting a message telling me that my device is not protected and I need to re-start. When I do it appears to work fine for a while then does it again. Looking at the update screen update history it seems that the device protection update received today failed to load. Running a manual update check…
-
Can't Update Device Protection?
Hi! Recently, F-Secure keeps telling me to reboot my computer. Looking for the problem, I found that while the program itself updated just fine, Device Protection keeps failing to update. I've even tried disabling IPv6 with no luck. Please help me!
-
Please fix for me - Antivirus database out of date - Subscription valid please
I do not have any idea how to fix above problem You are happy to accept my subscription please fix for me?
-
M247 Europe service
When did F-Secure VPN start using the M247 Europe service? I read somewhere that it might not be secure. Does it collect data about its users?
-
VPN with macOs. 13.7.6 (22H625)
How does my VPN configurred with an older Mac? My computer is mac os 13.7.6 (22H625)
-
How to stop loading VPN
"Loading in progress, please wait" … it seems to be a neverending process. How to stop the loading or disbale VPN wihle loading?
-
False 'Norton' and 'Mcafee'
Windows 11…MS Edge…all up to date. Quick scan with F-Secure shows all OK? Warning box keeps appearing in bottom right of screen. Renews every few seconds with different anti virus names. Help Please.
-
Tracking-protection and adblocker gone from Android version
I have F-secure Total and after the VPN update that added the Hydra protocol I no longer see the options to enable tracking protection and adblock. Have these settings been removed? I get more ads in Chrome after enabling VPN than without VPN now...
-
Passkeys
I have read a conversation where the F-secure person showed F-secure dont realise they HAVE TO implement storage of passkeys in their pw manager. If that is still the case, I and many other, will move to another pw manager, like i.e. Bitwarden, and will not be likely to move back to F-secure again, should F-secure…
-
Latest F-Secure causes high dpc latency when downloading. Windows 11 24H2
I found audio popping/crackling, stutters, and mouse moves instability when I download games on Steam recently. I didn't have this problem before. It is due to ndis.sys. I know F-Secure got some updates recently and I found some people have BSOD due to ndis.sys. I don't get BSOD but have high dpc latency and it makes many…
-
Message "Need to restart" each 5mn
Since monday the 21 of June I get the message "Need to restart" each 5mn !!!!! This block the F-secure scan " F-secure get an error and a restart is needed". The restart does nothing ! The same happen with VPN on or off. I am using the version 25.5 where the correction implemented in version 25;4 must be ? What shall I do ?
-
Allow removal of F-Secure icon from the Mac menu
Please enhance F-Secure (Total) to allow for removal of the F-Secure icon from the Mac menu. Using the command+drag method does not work with MacBook Pro Sequoia version 15.5. The icon also persists even if the app is closed
-
Do you think they even listen to paid subscribers
Ive been using this software for some time. Its now approaching useless, untrustable with a nasty and limited UI. I don't think they even listen to thier subscribers ! They appear to be more intrested in pandering to EU data shareing agenda. Profiting from selling our data as data extraction for Ai. You sadden me as once…
-
Inter i5 Mac - Sequoia 15.4 - Libre Office very bad perfomance
Hi, It seems that F-Secure Total v. 25.3 (64654) on Mac is totally ruining performance for Libre Office v. 25.2.2.2. When I temporarily disable scanning on Total, performance is ok. When scanning is back performance degrades heavily: e.g. selecting text box in Impress takes 3..4 secods, same for simply changing the slide…
-
Program versions of F-Secure
Publish a service(Web view eg. ) where you can check and install(my.f-secure.com) ALL the latest(globally) F-Secure programs and tools in all platforms(Win,MAC,Android,iOS) and in Apple Store and Google Play