-
I want to cancel my account
I want to cancel my account
-
Wiederherstellung der App
Ich habe die App auf meinem Notebook deinstalliert und bekomme sie nicht wieder installiert. Bei Google Play erscheint ein Button "Auf weiteren Geräten installieren". Eine Neuinstallat.ion wird nicht angeboten.
-
Alternatives?
Now that I have learned that F-Secure is bowing to the regime's rules, and blocking the free information (like e.g. rt.com) I have decided to end my and my company subscription. The question is, what is another alternative, allowing free speech? I do not mind paying, even expensive, as that has never been an issue to us.…
-
Feature Request: User Consent Before Activating Banking Protection - HUMAN CONTROL
Dear F-Secure Team, I recently encountered a critical issue with the Banking Protection feature that I believe requires immediate attention. While attempting to pay my hospital bill, the Banking Protection activated automatically, interrupting the payment process without any prior warning or consent. This behavior left me…
-
DeepGuard keeps closing my files, how do I stop it?
So I'm trying to mod a game and I've downloaded a file from a trusted website but when I open it deep-guard keeps closing it. I tried looking under the section with blocked websites and such but the file isn't anywhere to be found. Deep-guard is a useful feature but I would like to open this file. Is there a way to allow…
-
How can I access the Secure Browsing by F-Secure beta extension ?
I'm subscribed to and using the Beta version of F-secure for Mac OS X. I'd like to install the Safari - Secure Browsing by F-Secure - extension. When I try to install it, it starts TestFlight, and I get the message "This beta isn't accepting any new testers right now.". Is there a direct URL to use ?
-
Device performance slows down during updates and update checks
Hello, I noticed a few topics from the last 1-2 years on this forum by people asking why their computers are lagging or slowing down while updates are being handled in F-Secure. None of these threads have been answered by a Moderator, Community Manager or anyone from F-Secure. At the same time, the threads are closed, even…
-
Antivirus database not updating - what's wrong?
Hello, I'm not exactly a computer-savvy and rely on people knowing better than myself. I have a valid F-Secure Total subscription and the program gives an alert about every hour, that I need to update. But when I click the link, the update is failing. I have no idea what I'm doing wrong. Any ideas?
-
Possible dnsleak/android
Device= Android: 15 (Pixel 6a) F-Secure: 24.11.9132029,VPN-gw= Ficolo/Espoo dnsleak.com: Suspection of DNs-leak with VPN on(client)=ipv6,DNS-server=ISP=DNS-server Should i be worrying of my privacy in any way? Edit: PII removed
-
F-Secure VPN will not connect, iOS 17.5, F Secure app v23.0.301700
Hello - longtime Freedome user, per direction I have uninstalled Freedome on my iphone (15 pro) and have installed the new F Secure app. My subscription shows as valid until September 2024, which is correct. The VPN does not connect. I was having connection issues with iOS 17.4 however they seemed intermittent. When it was…
-
Reititin vanhenee - ounou! Router outdates - omg!
machine translation below - I was lazy. tietoturvariskien kasvamisen ymmärrän, mutta liittymämyyjien mielestä useamman vuoden vanha reititin myös hidastelee! Huolimatta, että uudessa näyttää olevan ihan samat nopeusspeksit maallikon mielestä. Samalla tämä uusi reititin kuulemma palvelee vaikka kuinka pitkään eteenpäin.…
-
F-secure protection randomly stopping on Android
I'm told that "Chrome protection could not connect to accessibility services. Please try switching the service off and on again." Sometimes it is off, sometimes it isn't but doing an off/on starts protection again, until it stops the next time. Also, the F-secure accessibility shortcut button is dimmed out.
-
My home network. The WLAN connection is recognised as not secure.
iOS 18.2 installed. Restarted router. Restarted IPhone. Always the announcement the WLAN connection is not secure. This issue finished during the day. Hope it will be fixed now
-
A few questions/F-Secure, scam protection:
A few questions/F-Secure, scam protection: F-Secure(android 15,pixel 6A)ver 24.11.9132029 Connecting to Home Wifi Network X (5GHz,Wifi protection on,VPN off) Scam protection: I get a notification: "You have connected to an UNSECURE wifi network" 2. F-Secure(iphone 14,iOS 18.2)ver 24.11.304703 Connecting to (the same) Home…
-
F secure safe
f secure safe Safe wifi is now not safe Im connct to a wifi router brand soja link It wahs safe to connct to it last night Now safe says you are connct to a unsafe network
-
frank stevens
What is 'banking protection' that is screwing up my computer?
-
Security Cloud is not connected
When Security Cloud is not connected, the browser plug-in also fails to display the web page reputation, which can last for more than an hour. I don't speak English very well, so I used a translator to write this passage.
-
F-Secure blocks internet on WiFi network switch macOS Sonoma
F-Secure seems to block internet access at least for browsers (Safari, extension installed; Firefox, extension not installed) when my Macbook switches from a secure known WiFi network to another (home → work). I just installed F-Secure (Version 19.9 (63790)) on macOS Sonoma 14.6.1 and found this behaviour. Connection is…
-
unable to launch F-Secure-Safe-Network-Installer on Win 10 and Win 11
Have run all uninstal tools. When i try to launch F-Secure-Safe-Network-Installer it flipping for a couple of secounds but noting starts and no logs. Have try to clean out all old F-secure files remaning
-
Should I have Defender switched on as well?
Hi, this may be basic but should I have Windows Defender switched on as well as F-secure? Will one interfere with the other?
-
Horizontal view
I have an android tablet with F-secure Total. Total and its password vaultt forces portrait view even if I have landscape chosen as default. Further it is sometimes impossible to turn hardware. Thus usability is next to nothing. Please do something...
-
Switching WIFI blocks connectivity (MacOS Sonoma 14.6.1)
Hi, I have recently installed the F-secure package branded "Elisa tietoturva" Version 19.9 (63790). When moving from home to work, I open the computer and the Chrome browser and Google drive have no access to the internet. When I reboot the computer, the connectivity returns. Same happens when going from work to home.
-
"Run on sites with restrictions"
Windows 10, Firefox, Tools > Add-ons > Browsing Protection by F-Secure: "Run on sites with restrictions" Should I keep this setting on or off?
-
Safebrowser and family limits
Hi! At android, f-secure total seems to be failed in children’s phones. OK, some features work, but two major issues: You can not disable or uninstall Safebrowser, so you can not prevent web access from children. This is very bad. Sleep time is limited beween 6 PM to 12 AM There has been couple of discussions before,…
-
New F-Secure password vault poor example of password management
Hello, In Windows 10 and 11 ID-protection worked somewhat well but this new software have limitations, for example. If you have Browser account sync on and switch to new computer/new profile, your addon doesn't accept new validation code for extension to be actived for it has been synced based on other device information…
-
F-Secure stops Apple Smart Phone connection between iPhone 15 and Audi A3 2017
What to do to get iPhone 15 + F-Secure and Apple Smart Phone connected? iPhone 8 and iPhone Xs + F-Secure work well, but not iPhone 15. iPhone 15 works in my Audi without F-Secure. . Mitä asetuksia minun on muutettava F-Securessa voidakseni saada sen toimimaan?
-
How to secure website using f-secure?
Hy dear community can you please help me? Can I use any feature of f-secure that can help me to secure my website from data copying by any API.? I want to stop people or my competitors who are using my website and scrapping my data.
-
VPN switch missing
Hi! On top picture is a view from my new computer and under that a view from my old computer. Why isn't the VPN available? Both computers have the same licence and same version of software.
-
Security Cloud not connected?
After restarting the computer, Security Cloud won't connect. Why?
-
[COMPLETED] 🔍5th Scam Spotting Challenge: Online Shopping Email Edition🔍
The holiday shopping season is here, and so are online shopping scams. 🛍️ Our 5th Scam Spotting Challenge focuses on Online Shopping Scam Emails to help you spot fake order confirmations, false discounts, and other scams that target online shoppers. Challenge Details: 📅 Ends: December 6th, 05:30 GMT 💬 How to Join: Check…
