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access My Fs protections
HelloI can't access my fs protections account, it doesn't recognize my password. how can I do it?
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Have deleted my login e-mailadress
Hi, I have deleted (ended subscription) my login e-mailadress and do not get access to my F-secure account. Need to change e-mail. What can I do?
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VPN Client slow
Using the nearest VPN Client in Germany recently significantly slowed down internet traffic. Sometimes it is so slow that web-pages cannot be loaded because of time-out errors. What can be done to improve this?
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F-Secure VPN
Hi Have other users had any issues with VPN lately? Like past month or two. Issues like poor browser use, sites dont load properly (you have to sort of force them), VPN just wont connect on some devices. I like using Total but VPN is starting to become a problem and takes away value of the Total product if not working…
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VPN-Falkenstein massive problems connecting. Again and again!
VPN-Frankenstein, massive problems connecting. Again and again!
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slow connection - TLS-Handshake messages- same issue as other unresoveld requet/user :-((
Freedome is really slow since the last one or two weeks - it's really very worse, intependet which node is selected. Ms-edge and firefox internetexplorer faced "TLS-Handshakes" action/messages. By configure the redirection (enabeling uncontrolled/free trafic) for firefox.exe or edge, the issues disappeared. This issue was…
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Why does F-Secure not work?
I have had F-Secure on my PC (Windows 11) for nearly 3 months now and it has barely worked. About the only time I can access a website is via connecting to Australia ! Virtually no other country connects. I used to have Freedome which worked slowly, but F-Secure is a total waste of money. £46 down the drain and I…
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Major issues with web browsing using VPN
Hey Support, I have some major issues regarding the browsing using total freedom VPN when used from a Windows 11 platform. The ICMP and the OS level are always fine but when it comes to browsing it stalls heavily. If you happen to operate some kind of the whole VPN cloud of yours there might be quite heavily overwhelmed.…
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Impossible d'acceder à aucun site avec Fsecure total vpn sur windows 11
connection VPN impossible Windows 11 version 23H2 à jour Fsecure Total désinstallé et réinstallé à jour
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LAGGY VPN
Hello. If this message happens to be picked up by Belmar. I wish to inform you that that our conversation was disrupted midway. And this is exactly what I was describing to you but you started asking unnecessary questions regarding why I believe the VPN is duped! F-secure VPN has been disfunctioning for the past 2 months.…
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F-Secure TOTAL Slowing down Web-Surf completly on Windows 10
Having so big trouble of web surfing, needed to press Refresh button all the time, even if i change the Rules to FALSE in EDGE and in Firefox, Tried everything. F-Secure TOTAL not good right now, works perfect on mobile Samsung S20 5g. But Windows Big problem. Only thing that helped UNINSTALLED F-Secure from computer…
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VPN nicht mehr richtig nutzbar
Guten Tag, leider ist das VPN in FS Total nicht mehr wirklich nutzbar, da es bis zu zehn Sec. dauert bis man eine ganz normale Internetseite nach dem Klick anschauen kann. Ich habe alle Protokollmöglichkeiten ausprobiert - das Problem bleibt. Dies betrifft auch alle anderen Geräte sowohl Notebooks als auch Smartphones.…
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Why is f-secure not loading my internet pages properly or if at all?
I am unable to use my computer with f-secure total. switched on becuase I either get timed out error messgaes or pages only partially loaded. See attached screen print. I was also unable to login to this forum. I had to switch f-secure of in order to login. Everything works as it should when f-secure total vpn is switched…
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Is it just me or is the VPN insanely slow ?
I am trying to watch crunchyroll from Japan trough a VPN in Europe but no matter which Server I try I only get about 1mbit at best when doing a speed test while being connected to any of the European servers .... The Asian ones are like 20mbit which would be sufficient but don't work with crunchyroll. its the only thing I…
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What to do if my VPN breaks down every now and then
my VPN breaks down without any signal. Resulting in no access to the internet. What can I do to get rid of these interuptions. I have a Mac/iPad/iPhone and the cut off happens with Safari, Chrome, Firefox etc. Thanks for a suggestion.
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I cannot connect to the internet using Firefox while the F-Secure VPN - TLS 1.3 hybridized Kyber
Lieber Support, die Probleme bezüglich "" bestehen noch immer ! Es ist nicht mehr möglich mit eingeschaltenem Freedom-VPN zu Arbeiten eben auch bei "security.tls.enable_kyber=flase" . Die Verzögerungen sind nicht mehr hinnehbar :-(( Ich verstehe nicht Ihre Ignoranz, hier seit Wochen keine Lösung erarbeitet zu haben !? MfG
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VPN too laggy/slow to use
VPN has been extremely slow for the past days. I have to load most pages at least twice before the website loads at all, videos are impossible to watch. I can basically only use internet when I turn VPN off. Is there anything I can do?
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Windows 11 FS Protection keeps "failing"
Hello everybody, My FS Protection on Windows 11 keeps crushing its device protection. The Endpoint Protection Service and Sentry are not started anymore and can´t be noticed on task manager. Also it is impossible to start a scan or an update. After restarting the system it works for some hours until it fails again. Which…
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Unfortunately this page is not available
dbtracker.f-secure.com Unfortunately this page is not available Why?
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Fed esure
I want to delete my account as I have yesterday left till I have to pay and I don't want to . On the app and online you don't have a choice whether you want to delete your account and I'm fed up of all the 354 emails that I have from it so could you please delete my account
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Number of tracking capsules blocked has not changed for the past few weeks
I’ve noticed that the number of tracking capsules blocked has been stuck at 15,528 for the past few weeks. Is this a potential issue that could affect functionality, or is it purely a cosmetic glitch? M
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FS Protection macOS releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for macOS under this thread as a continuous thread. Mikko F-Secure R&D, Desktop products
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VPN usability
Hi, I assume that you are aware of the VPN service's problems regarding the trouble-free operation of the internet connection. Today, in the Chat conversation with your support, I gained a new understanding in this regard. If the problems with the VPN service (or some of them) are related to the protocol used, then I…
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Hackers have ruined my life
I bought a new phone and that's when it started happening. At least that's what I thought. Slowly I think it was happening before then but full on after the new phone maybe the SIM card was cloned by the guy I bought it from at the store who keep giving me discounts on the phone that I wasn't supposed to get because it was…
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F-secure genom Telenor "Surfa säkert"
Jag kommer ej in på min bank. QR-bilden har kompletterats med "Bank-ID på enna enhet", vilket medför att signalen från min mobil ej fungerar längre. Felsökare på Telenor klarar ej av det och jag har trots timmars försök ej nått support hos F-secure. Dessutom är min engelska bristfällig. Vad göra?
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Πρόβλημα
Το προιόν στον υπολογιστή μου, δεν κάνει Έλεγχο ενημερώσεων και δεν κάνει σάρωση για ιούς. Υπάρχει πρόβλημα.
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Merging Account with https://personal.f-secure.com/devices
Started out as Lookout customer and was migrated to F-Secure. I tried to create an account via F-Secure my account but it does not show my Lookout account subscription. Only way to view that subscription personal F-Secure website. Is there a way to subscrip to F-Secure Total. Will there be a discount for existing Lookout…
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Downgrade to Internet security
I have Total (now expired) and want to downgrade to Internet Security because I do not use additional features. Do I just apply a new subscription code on my F-Secure subscription renewal, or do I need to uninstall Total and reinstal Internet Security. How does this effect my current account and if cancelled then how do I…
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How to turn off the "Restart Deletion Prompt"?
Hi, I have a problem.
When F-S finds a suspicious file that is running, it will prompt that the file has been blocked from running, but it needs to be restarted and deleted, I chose to postpone the restart, and listed the file as allowable, after a while, F-S reminded me that I need to make a restart choice, I even deleted…
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デバイスを保護するための招待状を受け取りましたか?・・・・・いいえ、まだです。
デバイスを保護するための招待状を受け取りましたか?・・・・・いいえ、まだです。