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Renewal notice on Freedome
This discussion was created from comments split from: Standalone Freedome VPN reaching End of Life.
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Error code Extension ID-Protection Firefox
Hello, since the renewal of my F-Secure Totalsubscription, I can not activate the ID-protection extension inFirefox, I have the message incorrect code (see screenshot), Iuninstalled and reinstalled F-Secure Total but the problem persists.Could you help me please Thank you
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How should I join the beta version of 19.9
I heard that the new 19.9 beta version uses avira technology. I am looking forward to this version. However, my test authorization has expired. How can I rejoin the beta version?
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[COMPLETED] 🔍4th Scam Spotting Challenge: Tech Support Edition🔍
Our 4th Scam Spotting Challenge is here, focusing on Tech Support Scams 🖥️ Scammers often try to trick people with fake tech support messages, asking for personal information or trying to install harmful software. This challenge will help you learn how to spot these tricks. Challenge Details: 📅 Ends: December 4th, 08:00…
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My F-S TP account
How do I find the email and password associated with my FS-TP account? I've got TP on and android device among others. If I try to log in with the ID it displays the only password it accepts will take me to the account associated with my Total subscription. What should I do to log in to the TP subscription account
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Firewall, ID Protection, VPN and Banking Protection
HI First of all... I've been using Fsecure (first SAFE, now Internet Security) for over 8 years and I'm very happy. Keep it up. For years, zero problems or anything on my computer (sometimes it scans with other tools and cleanly). However, I have questions Why doesn't Fsecure have a Firewall? Each of your competitors like…
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Spämmiä
Olen nyt useita kertoja painanut "unsbscribe" nappia ja aina vaan täältä spämmätään postilaatikkooni turhia posteja. Voisiko jo lopettaa? Kiitos. Ei se VPN täälläkään toimi yhtään senparemmin, mutta alkaa ärsyttämään jatkuva pommitus.
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Banking protection blocking many webpages
Hi, The banking protection is blocking to many webpages for me including news websites like the guardian where I have to allow each individual article page. Is there a way to allow at domain level? Thanks
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Hey Admin, refund on delayed website.
Hey team, I've just payed twice for a subscription due to a frozen page which I then clicked 'buy now' a second time …. . Can I please have that 2nd subscription refunded.
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Problems with banking protection
When I open the website of my bank (SNS in The Netherlands) Banking Protection gets active (green border) and the web page is greyed-out and cannot be accessed at all. So it blocks effectively all my banking activities! F-Secure version 19.8 Windows 10 Firefox 132.0.2 (64-bit) Loeke
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Add an enhanced firewall
Hello, I am a new user of F-Secure Total and I really like your security solution but I am surprised that F-Secure does not have a firewall integrated into your security suite, certainly the Windows firewall is sufficient if it is configure well but I think it would be preferable to have an improved firewall in F-Secure…
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Taboola intrusion
I'm currently trialling F-Secure Total hoping that it would detect and remove Taboola which is very intrusive on my Android lockscreen but, despite running a full scan, it doesn't seem to detect Taboola which Ithink must be embedded somewhere? I'm not very techie and would love to get rid of this annoying ad generator. Any…
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add a vpn location of india
I request to add india vpn location into f-secure total app,meanwhile,I wonder when india server will be added?
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An error has been encountered and the device needs to be restarted for protection to take effect
An error has been encountered and the device needs to be restarted for protection to take effect。After restarting, it still doesn't work。 PII: FSDIAG removed
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I want to join in beta program!
I have responded secondly to you through email on 24.sept saying that you sign up for "xxx.@com"of email box for beta account,I urge to be able to join in beta program!how to do it?seek you for eventual assistance!appreciate you very much!
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[COMPLETED] 🔍3rd Scam Spotting Challenge: Suspicious Email Edition🔍
We’re back with another Scam Spotting Challenge—this time focusing on Suspicious Emails 🚨 Scammers continue to get creative, and spotting a fraudulent email can make all the difference in staying secure online. Challenge Details: 📅 Open Until: November 21st, 08:10 GMT 💬 How to Participate: Examine the attached suspicious…
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VPN problems on iPhone
Iv'e FSecure on my iPhone. And very often it looses connection with the networks due the VPN. I've to reconnect very oftenly. Any idea what can be done?
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F-Secure Discontinuing DeepGuard, Protections to be Replaced by Avira Technologies
There is a rumor that DeepGuard and other protections are being discontinued and being replaced with Avira technologies. Is this true? What are the EXACT changes in protection features that are expected beginning with version 19.9 forward?
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Security application not found
Hello. After my F-secure total updated itself to version 19.6 browser extensions in Firefox and Edge stopped working. Extensions seem to have version 5.7.21. I have re-installed extensions but still they do not work. What should I try next?
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Browser Extension
HI Did you change the graphics or do I have a virus?
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windows 10
hy everybody ! windows 10 support will soon end next year 2025. in case you cannot switch to windows 11, you will no longer receive windows safety updates. my question is about this new situation : if I do not receive safety updates, what will be the risk ? And, F-SECURE protection, in that case, would it be sufficient ?…
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my.f-secure.com,renewing substrictions as a self-service
Q: What are the criteria that must be met in order to renew orders (when the old ones expire) in the my.f-secure service as self-service in order to: the number of devices can be reduced (number of licenses) For the follow-up order, you can freely choose the licensed products and quantities (e.g. 3 F-Secure products: 1…
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How do I go "online"?
How do I get "online" with F-Secure????
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[DeepGuard] TeamID in rules no longer work
Hi Dev team, With the newest release Version 19.8 (63381) I found that TeamID in rules are not working properly in strict mode. For example, I only allow apps with TeamID UBF8T346G9, which is Microsoft-Apps that can read/write .xlsx file: allow suffix ".xlsx" "/ via any" rw "" "UBF8T346G9" ; Microsoft This works in…
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Helmet.fi pages not opening
I use F secure Total (previously Safe?) to protect my kids phones My kid can't visit Helsinki library pages via safe browsing (Helmet.fi and related pages). How could this be fixed or how could I disable the sage browsing (tried to do it but did not seem to work).
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on opening F-Secure it says I am NOT online
You have not been "online" yet
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Import CSV from LastPass
When I try to import a CSV file from Lastpass into the F-Secure password vault, I get an error message: “Import failed. Please refer to the log file for details.” What should I do?
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F-secure Total Reinstalation.
VPN hasn't been working for over a week. Advice was to uninstall then reinstall. Uninstalation was straightforward, but I can't find out how to reinstall on the same laptop. Any advice?
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Great News: Email Digest is Here!
Dear Community Members, We are happy to announce that we have set up a new Email Digest! This weekly email will help you stay updated on all the latest conversations, announcements, and events in our community. What You Will Get: Highlights: A summary of the most important posts and replies. Activity Updates: News about…
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"Green frame" for banking protection missing
Hello, Since about two weeks I am no longer getting the green frame when I am accessing a banking site. Both the browser (Firefox 132.0.2, but it happened with earlier versions, too ) and the extension (5.7.21) are up to date. I have already tried the steps as advised in this link (in Finnish) without effect. I have then…
