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Reputation Bug after Update?
Since the FSecureUpdate to 26.1 and the extension 3.0.753, the reputations always only say "?" This issue returns at the weekend and today for a while. MBA, macOS 26.3, Safari 26.3, DuckDuckGo
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Vpn lacking features
Hey Guys....I have question, I use F-Secure Total Security. First of all, I want to say Vpn it self is very good and with good speed and without discounting . However, I noticed that it does not have a DNS leak protection feature nor thus support secure dns features like Dns over Https and .... I tested it on several…
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Bug Report: Microsoft Edge Update Breaks F-Secure Browser Extension
The recent Microsoft update of Edge to: Version 144.0.3719.82 (Official build) (64-bit) breaks the F-Secure browser extension (and other software publisher extensions - so not just limited to F-Secure; being widely reported online).
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Does virus scanner quarantine parts of DeepL helper app in Word?
I noticed, that the way DeepL helper poramme in Word 16 changed radically, while it's functionality remained at the same time, when F-secure quarantined some file(s). The changes in DeepL helper app seem to appear, because it is unable to download some .css -files. Seems reasonable to me. What should I do?
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Reputation Bug after Update?
Since the Secure Update to 26.1 and the extension 3.0.753, the reputations always only say "?". After deleting the reputation cache, it runs for a short time, until it only "?" Shows. FSecure 26.1, MBA, macOS 26.2
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Can you explain why your support is not working
When I click on the F-secure in my mac menu unlike before there is no list of options under the F in the menu but a list appears in the top left corner of the screen Why have the changes not installed properly
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Password Vault
where is the Password Vault
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Request for 2 F-Secure Antivirus Licenses for Windows Server
Hello, I am contacting you to request a quotation for 2 F-Secure Antivirus licenses for Windows Server. These licenses will be used in a business environment to protect our servers from cybersecurity threats, including malware, ransomware, and other security risks. Please provide us with: Pricing for 2 licensesLicense…
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"Bromsa" VPS-anslutningen
Jag har VPN (25.11) inställd på automatisk anslutning men det gör att Internetuppkopplingen blockeras och därmed kan inte VPN ansluta. Det vore bra om VPN först kunde "känna av" om internet är aktivt innan VPN börjar med sin koppling! Vad tror ni om en liten ombyggnad av VPN, i den riktningen?
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FS Total Security vs. MB Antimalware: real time protection/compatibility
hi, few days ago i performed a clean instal of Win11 Pro on my two machines using Rufus (unsupported Hardware). Currently im running F-Secure Total Security on both machines. Now i'd like to instal Malwarebytes Antimalware and use its Real Time Protection. Is it possible to run F-Secure *AND* Malwarebytes Antimalware with…
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TR/W64.AGENT
F-Secure has blocked my VectorWorks2015 plug-in design programm because of the virus. Can this program file be cleaned and removed from the block? I have no way to get it downloaded again, because it was originally delivered to me through a download-link, and the firm that delivered the software to me will not support me.…
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Unmanageable Critical Issue message
Hi. I get everytime this Message "Critical issues" - "An error has occurred at F-Secure and a device restart is required for protection to work." Ok. I did it many times an this message will still come. I uninstalled with the uninstall Tool. And installed F-Secure new. The Issue is still here. Do you have any…
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Samsung Tab A, app keeps crashing?
Tablet was working fine but now the app crashes all the time. I have re installed multiple times, changed battery optimisation, restarted device, cleared caches etc and still nothing. I have checked tablet settings which have not been changed since the app was working. Any advice would be greatly appreciated
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After updating to Tahoe 26.0.1 the Manual scan Stopps without completing
After updating my MacBook Pro to Tahoe 26.0.1 the Manual scan Stopps at the same Point always - not completing the scan
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F-Secure Total VPN Version 25.11 (66833) Mac, keeps dropping connection
Constantly Internet connection drops off and need to make WiFi on/off to recover. Anyone else having same problem? Works fine w/o VPN
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Per-App VPN Payload on iPhone using Configurator Profile
Hi, Am I not in the right place for help with this? I would like to set up VPN within F-Secure Total Security on an iPhone SE (2000) and on an iPad 9th generation. They are supervised devices using Apple Configurator. Thus, I need to specify a so called payload in the config file. In the attached PDF, there is the excerpt…
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Password vault syncronization problem?
Is anybody else experiencing problems with password vault syncronization? I am using F-Secure in three devices and I cannot update passwords (now 2026-01-16, 14:07 GMT). When I try to update a password in one device and log out, the old password in other devices replaces the new password, when logging in again. The same…
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Canceled account
I want to continue with my account, I was informed that my account was getting canceled.
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Subscription activation
Trial period completed, but cannot activate subscription because of error messages at the account login attempt.
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Critical Security Issue on MacOS still exists
Dear F-Secure, One year before I reported a security issue which still exists in the newest versions on MacOS. The fact is that F-Secure does not scan files that are synced with my Sync-Tool (a tool similar to Dropbox). What I am asking for is analysing the situation from F-Secures viewpoint and not fingerpointing to the…
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F-Secure total and windows 11 2025-12 security update
"Does F-Secure Total block the Windows 11 December 2025 update (2025-12 security update, KB5072033)? I have already tried every possible fix except for uninstalling F-Secure. Someone on an internet forum suggested that F-Secure is blocking this Windows update. Does anyone have any ideas on how to fix this?
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Vault not holding password changes - keeps reverting to previous passwords
Changed a password. Also changed vault password. One vault in PC, one in phone. These are synced. Have tried multiple times. Password in phone refuses to update and soon password in computer is back to what it used to be. Tried making changes to comment section in vault too, but same thing. Now suddenly there are two same…
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Options to turn OFF auto startup and close the program entirely
Hello. I used to be a F-Secure Freedome users for years, then had a gap, and now once again subscribed. I was surprised to find that the old excellent Freedome computer program was discontinued and the F-Secure VPN now uses the same program as the rest of the companys products (which I do not have a subscription for!).…
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How to turn F-Secure OFF, or disable auto startup ?
Hello. I recently bought a Freedome subscription. I use VPN only occasionally, I don't need it to be on 24/7. I am not using other F-Secure features. F-Secure starts automatically whenever the computer is turned on, and there is no button to close it! This was not the case when Freedome still had a separate program…! How…
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Latest F-Secure BSOD on Windows 11 24H2
I have been running the Ziggo-branded version of F-Secure for years without issues. Suddenly around April 9th my computer started getting BSOD with error BAD_POOL_CALLER 0xC2. It just wouldn't stay up for more than an hour. Looking into the memory dump file I could see that the error was often in tcpip.sys and ndis.sys…
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VPN Protocol
Hi, I can't install or use my VPN. I did that before but not now. Thank you
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vpn
Hi, I can't install or use my VPN. I did that before but not now. Thank you
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Webサイトのバイパスに設定している動画ストリーミングサービスがEdgeで見られない
VPNをONするとMicrosoft EdgeでU-Next（動画ストリーミングサービス）にログインできるが、再生エラーが生じる。 U-NextはWebサイトのバイパスに設定している。 VPNをOFFにすると再生エラーが生じない。 VPNプロトコルをHydraから他のプロトコルに切り替えて試した。 一時的に再生できるものもあったが、2回目のアクセス以降は再生エラーが生じた。
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Operation cancelled error
I have tried uploading pictures to our online Power Church account. I continue to get the following error. "This operation has been cancelled due to restrictions in effect on this computer." Is this a F-Secure restriction?
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anti-virus database updates fails on W11
Today my F-secure Total app on W11 notified my that the anti-virus database was out of date and needed to be updated. Clicking on the Update button did not result in the update. The response was that the check was done but the result was "unsuccessful". I checked the support articles and only found this, a scenario to…
