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My Security Cloud won't connect and Virus database is out of date
My desktop PC has been out of use since may 2023. I just got it back it and it is working in any other way but not updating itself. Subscriptions are in order yet my service has changed from F-Secure safe to F-secure Internet Security. This is not an temporary issue since it's been like this for a week now. Last update in…
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DNS is not working with F-Secure version 25.6
A few days ago (2025-07-08) a new version of F-Secure where installed. The versionnumber is 25.6 There is something wrong with the version. Normerly i do not have VPN-protection on. When I turn ON VPN-protection i lost the connection to DNS-services. So I can not do anything because the computer can not resolve the…
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F-secure blocking other anti-virus apps
Hello, I don't even have an F-secure account but a window for F-secure keeps poping up on my computer, asking me to login. I have my own security via Norton but I am unable to install that app because of F-secure. When I try to uninstall F-secure, I get a message saying "this file is not associated with an app to…
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Fail to get a sync code
I have vault in my laptop. When I try to add new device, I don't get a sync code. I have tried many many times (during past two years) but no success so far. So my vault is kind of useless. Should I re-install the software or what??? What happens if I re-install?
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How to stop loading VPN
"Loading in progress, please wait" … it seems to be a neverending process. How to stop the loading or disbale VPN wihle loading?
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Tilauksen uusinta ja lisenssikoodit
Päivittämässä tiliäni lisenssikoodilla.. tämän kokemuksen perusteella ehdottaisin, että käyttäjäkokemus arvioitaisiin kriittisesti ja tarvittavat parannukset tehtäisiin. Minulla oli jo käyttäjätili jolle pääsin kyllä kirjautumaan, mutta ihmettelen miten sekavaksi tämä on onnistuttu tekemään, miten huonosti muotoiltuja…
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win11+chrome+f-secure 25.9+Banking Protection
Using Klarna as a payment intermediary+ activated F-secure banking protection gives sometimes an error message(below): Excluding the url(app.klarna.com) or disabling the protection(not very clever) solves usually the issue.Does not work smoothly,thou
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version 25.9. Family protection
Where do I find the instructions for new family protection? The release note is useless… It seems that now time limits are gone and teens have limitless use for their gaming computers … did not see this coming 🤬(missed all the earlier info)…
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Upgrading Windows 10 to 11
What steps are necessary with my F-Secure account when upgrading my laptop from Windows 10 to 11? I have F-Secure Total product
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F-Secure keeps closing down
Xiaomi Redmi Note 13 Pro+ 5G. HyperOS and Android 15. Everything up to date. The permanent protection provided by F-Secure is repeatedly disabled by the operating system. In addition, even when enabled, the ‘F’ is not always displayed in the status bar. With the help of internet research and AI (Gemini), I have now set all…
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Problem with update Device Protection
The device protection update has been hanging around for a few days. I have reinstalled the f secure program and there is still this problem. In windows settings the f secure program is not detected, only windows defender. Manual scanning with the program is also not possible, it appears that the engine update is in…
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Passwordmanager not working 100%
Hi, I use the F-Secure password manager on Android. Some apps work correctly, others don't recognize the F-Secure password manager at all, so I have to copy and paste the passwords manually. What can I do?
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Miksi 23.6.2025 14.03 päivitys ei onnistu?
Minulla on Beta-versio ja päivitys jumittui nyt otsikon päivitysversioon ja alkoi vaatia koko ajan uudelleen käynnistämistä. Miten saan Beta-version takaisin, jos poistan sen ja haluan asentaa uudelleen? PS. OnClient (x64) 6.4.189 asennus samana aamuna onnistui, mutta sen jälkeen ei uudempia klo 14.03 jälkeisiä päivityksiä…
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Why can't Freedome VPN be downloaded to MAC ?
I can watch some TV apps with Freedome VPN but not with F-Secure VPN. So service is made worse.
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F-Secure on Android prompts an unnecessary notification about priviledges
Hi! Since I have installed F-Secure on two modern phones Motorola Edge 60 Pro and Samsung Galaxy S24+, F-Secure has not behaved correctly (on the first device on Android 15 and on the latter on Android 16/OneUI 8): Usually at boot, though not limited to it, you get a notification that operation of the app has halted due to…
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✅RESOLVED! F-Secure Community Announcement: Beta Service Interruption
Dear F-Secure Beta Users, We are experiencing an unplanned outage affecting our beta environment. Our technical teams are already working to diagnose and fix the issue to restore full service. We regret for inconvenience caused and appreciate your patience. Thank you for your continued support.
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Banking protection closes irc connection during bank session.
Banking protection closes irc connection during bank session, before there were option to allow custom software to keep connection during bank session and now i cant find it anymore.
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How to block spotify peer to peer with firewall?
I'd like to block spotify peer to peer with my f-secure firewall, but of course I still want to listen to music with spotify. From what I read on internet, it seems it is possible, but I don't know how to do it with f-secure's firewall. Could anyone help me?
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F-Secure blocks Go lang projects' builds
I created a default project that JetBrains' Goland creates when you strart a new project. Building it the first couple of times was successful, but at some point it started adding the generated .exe files (oh, yes, this is on Windows 11) into quarantine and the build started to fail: PS…
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My internet speed is HORRIBLE with your VPN, Please help
My internet speed is HORRIBLE with your VPN, Please help
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Better VPN for streaming
With Freedome VPN I can, when it's fast enough, watch all content from Europe's leading sports app. When it's slow, 4K lags. This on GoogleTV with 1gb fiber internet in Finland. However on MAC this does not work at all since almost all streaming services are blocked with F-Secure VPN. For AppleTV there is no F-Secure…
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F Secure 25.9
f secure 25.9 has been released.Unfortunately, it isn't distributed via updates yet. Does anyone have it yet?
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Antivirus Database fails to update.
How can I fix this problem, it says update successful with todays date and time but underneath it says update failed. Very frustrating to keep getting this message saying CRITICAL update required. Can you tell me how to fix the issue please?
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automatic WLAN protection broken
Hi community, since several releases automatic WLAN protection is no longer deactivated when leaving WLAN…it stays on infinitely. Also when turning off VPN it says now that it will deactivate WLAN protection even though there's no WLAN connection - does that make sense?!? Unfortuinately, in the current release it's even…
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How does, is Firewall Sensor helping to protect our devices?
Hello :) What is (besides what the name implies) the new Firewall Sensor in v25.9 actually doing, how it it enhancing our device protection? Monitoring inbound and outbound connections more critically? And why, how would we know if it's causing system, connection problems? Added firewall sensor for Device Protection. It is…
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F-Secure Total 25.8 Language/Notifier Issue
Good day, my F-Secure was updated to version 25.8 today, and I noticed that the notifier display looks strange (from system update to VPN notifier display, see below). My language installation preference is Traditional Chinese (Hong Kong). May I ask if anyone here has encountered the same problem? Also, may I confirm if…
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VPN support for Windows on ARM
Hi, Please fix the VPN client ao it supports Windows on ARM. Pronton VPN and Mullvad VPN has made their apps to work on Windows on ARM.
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How many virus outbreaks have occurred in the past 7 days?
How many virus outbreaks have occurred in the past 7 days?
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Who to even go to for Mobile support?
Email support hasn't responded for weeks. How do I get the Premium Plus service that I paid for?
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Turn on/off vpn
I'm trying to stream from my phone to my smart TV, but the VPN will not allow a connection. All devices are on the same wifi network, and I see the prompts that they're connected, but the VPN always blocks casting. Also, when I turn the VPN off manually in my phone settings it will cast then, but then within 3min the VPN…
