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Tor browser
When I'm using Tor I'm getting the message that this file below is blocked. Then I can't access Tor unless I re-install but sme problem occus again. Is it a harmful file? Drop.Win64.MemMapSelf.204 Regards, /Mats
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Trusted network dont work after latest update
I updated F-Secure and its VPN component to Hydra. After that, my two PCs can no longer connect over the LAN, even though both are on the same trusted network. Before the latest update, everything worked just fine.
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Current update of F-Secure causes problems with udp communication
Hi, i use a VR Headset Meta Quest Pro with steam as PCVR, with streamer steamlink, trying to play VRChat with Face- and Eyetracking via VRCFT software. Communication between the affected modules runs between udp-port 9015/9016 and 9000/9001. But with an update of F-Secure about one or two weeks ago, FT/ET no longer works…
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Add possibility to limit Safe browser usage
Integration of Safe browser is a terrible idea, because as a parent you cannot limit it's usage. It is useless to add app limitations because if the phone is open, kids can use Safe browser and play online games with it. This has resulted in our house that I needed to deny all phone usage (limitation on all day long).…
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New OnLine Store for Consumer Customers
Implement a new Online Store(or new fluent service) for managing substrictions and device licences,the browser based my.f-secure.com portal and "people and device"-option in mobile devices belong to past,usability and order prosessing are somewhat between terrible and disaster😎😄
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Autofill Safari
Wann kommt die F-Secure Autofill für Safari wieder zurück
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When I try to open the F-Secure app, This thing shows up and I'm not able to fix it.
After I click resolve nothing even happens I've tried restarting my laptop or clicking the resolve multiple times, but nothing happens. I also have a subscription
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Mullvad Browser blocked by v25.2
Hello, I've tried submitting the file twice and adding the information that could be helpful, but it never finishes uploading to F-Secure. Previously Mullvad Browser would run with F-Secure versions 19. at least as far as I remember. Now it is being quarantined by F-Secure as Drop.Win64.MemMapSelf.9214 When I checked the…
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Is 'Avira Endpoint Protection' part of F-secure? How to get rid of its nuisance?
Please refer to this question in Dutch (translate). https://community.kpn.com/online-veiligheid-25/hoe-kom-ik-van-avira-endpoint-protection-af-634039
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When I reinstall F-Secure, will I keep my subscription?
I'm going to do a factory reset on my laptop which will delete every app. So, when I want to install back F-Secure, do I still keep my subscription or will it be gone?
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Hypersensitivity
F-Secure, lastly ver. 25.3 on Windows 10 Probook 650 G1 became too sensitive. Recognizes file MultiCommander.exe as malware and deletes it. However sometimes it deletes also winword.exe, swriter.exe and AcroRd32.exe.
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latest vpn update with hydra works for a bit, then internet dies...
On 7 april 2025 I installed latest vpn update (f-secure oneclient (x64) 6.1.407) on my win11 pc, and was using internet with hydra protocol in the evenings. Each of the 2 nights since the update, while I was asleep, my internet stopped working. The first time it even crashed my firefox browser, which left a bug report…
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Why VPN is not working after Total renewing?
After renewing my Total subscription, the VPN is not working and it has been "Loading... Please wait." for several hours now. I have also quit F-Secure and restarted it a few times without any help. Total 25.3 MacBook Sequoia 15.4.1
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Excessive dns query from endpointprotection.exe
Hello, just noticed my mikrotik's dns cache is overloaded. After added log find out dns lookup spam is from F-Secure\TOTAL\epp\Endpoint Protection SDK\endpointprotection.exe Looks like it makes dns requests for every connection not only outgoing but incoming too. For incoming it requests reverse lookup dns. How to solve…
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Come accedere a Infostrada Security su un nuovo computer?
Sono abbonato a Infostrada Security, pago il canone sulla fatturazione mensile di Wind tre. All'apertura dell'applicazione appare una schermata di accesso per l'inserimento delle credenziali di cui non mai avuto prima d'ora, ho soltanto i codici di accesso già utilizzati in altra occasione di sostituzione del computer
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Can't connect to the VPN on the iPad 16.7.10
On my iPad running iOS 16.7.10, the VPN connection doesn’t start. The app opens, but no connection is made. Other devices work fine. Can you confirm iOS 16.7.10 is still supported?
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Changing from WLAN to phone network or vice versa not working
The problem is, that when changing from home WLAN to public phone network, the VPN does not connect automatically. It needs to re-connect manually (switch off and on). The same happens when switching back to home WLAN. Also, where did the 'trusted network' go from Android app, and what is the meaning of the different VPN…
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Virgin customer discount
I have seen the renewal offer for Virgin customers 2 years subscription for £44 how can i claim this my renewal starts 25th April
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It says my Server Cloud is Disconnected, how do I reconnect it?
My subscription is valid, but says I am not protected. Everytime I click to Update it shows failed and the Server Cloud is Disconnected. I cannot find in the help section how to reconnect the Server Cloud. Can someone kindly tell me what I need to do? Thank you.
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android phone + F-Secure Ziggo + Rabobank app will not work since 2 weeks
Safe Online on Android (new phone) (already reinstalled) in combination with the RABOBANK app works with mobile data but not on Ziggo Wi-Fi. It does work on other providers' Wi-Fi. What can i do to get the app working?
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F-Secure host (Restricted) service cause big UDP protocol problems
Hi, Recent updates have caused huge problems by customers using F-secure. UDP communication is blocked and immediatly when the F-secure service is turned off everything is working again. Please act quick to solve these problems. Kind Regards, Arno
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Update Probleme
Hallo, seit einem Update habe ich immer wieder das Problem das, das Device Datenbank Update mit einer Fehlermeldung abschließt. Neustart und alles weitere bringen nicht. Ein Neuinstallation bringt nur für einige Tage ein Linderung bis der Fehler wieder auftritt. Beim Support piept es irgendwann am Telefon und die Leitung…
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Browsing Protection off on iOS version 18.4
This discussion was created from comments split from: 25.2 Reputionicon in Safari only when user is logedin at fsecure?.
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Using my F-Secure Total 7-seat licence on a Ubuntu Linux computer
Dear F-Secure team, I am currently using a F-Secure Total 7-seat licence on a variety of platforms: MSWin10 computers, Android phones, iOs MacBook, iPhone. Due to the very problematic MS policy regarding the availability of Win10 updates after October 2025, I am investigating the option of migrating these Win10 machines…
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How to Whitelist a file?
I'm developing software using Flutter and Dart in VS code, Windows. F-secure is driving me around the bend. It blocks dart.exe because of : Drop.Win64.RoamingSelfRun.2750 It's NOT infected. I was installing flutter a week ago, and I spent a day faffing around with f-secure, trying to make it allow the Dart.exe. It said it…
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Suggest adding program ettings export function
Includes ID Protection, Password Vault, Managing excluded applications/folders, blocked websites manually Recently, We have often encountered updates or program upgrade failures. It is recommended to add a way to export settings, so that program errors can be corrected or the device can be transferred as soon as possible.…
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Multiple Vaults on Same Device
I would like to have two vaults. One for work that synchronizes in my work PC and one on my home PC, but I would like to access both on my phone without needing to combine the data
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F-Secure won't load on startup
Hi, F-Secure on my laptop has started playing up and won't load when I start the machine. It was running fine and then F-Secure updated and now I keep getting a message saying the machine needs to restart. I'm running Windows 11 and the latest version of F-Secure Total. Any help would be amazing. Thanks.
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PGL Website Slow – F-Secure Impacting Speed?
Hey everyone, My client’s website, PGL, has been slower than usual lately, possibly due to F-Secure’s real-time scanning and web filtering. Has anyone else faced similar issues? The website is https://timhortonsmenus.com/ . Just wanted to share and get some feedback on any related slowdowns.
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How do I "whitelist" an exe that I'm pretty sure is OK?
Just now transferring life to a new W11 box from my old W10 unit. In W10 (with F-Secure) I've been using an Ashampoo screen-grabber for >10 yrs but now F-Secure is blocking installation in the new box because an included file is seen as insecure. I'm pretty sure that this app is OK, but avoiding the blockage seems…
