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F-Secure SENSE router wifi
F-Secure SENSE router ， Follow the instructions and press the blue button at the bottom, but there is no response ask for help
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Can you helt me to activate my subscribtion
Hi, i recentry baught a pc including a F-Secure subscrition. I got a purchace confirmation Email, but when i try to log in and activate my account it says that the coupon is already used. I have not activated it yet and still get notifications on my pc to fix it. Can you help me?
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Bug in Scheduled Scan Notification – F-Secure Total 25.8
Hi,After updating to F-Secure Total version 25.8, I noticed that the scheduled scan notification shows placeholder strings instead of the proper message.Specifically, it displays:Flyer.ScheduledScan.Begin.Title Flyer.ScheduledScan.Begin.Content The scan itself seems to start correctly, but the notification text is clearly…
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FS Protection 25.8 Beta 2 - Flyer.AppUpdate showing code instead of real text/content
Hi, I just received this notification confirming the update being deployed. Interestingly, it showed Flyer.AppUpdate.Title, Flyer.AppUpdate.Content and Flyer.AppUpdate.Details instead of the real text/content. Not a major bug but something to keep track before it meets Public Release 😊 Best regards,
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Samsung Tab A, app keeps crashing?
Tablet was working fine but now the app crashes all the time. I have re installed multiple times, changed battery optimisation, restarted device, cleared caches etc and still nothing. I have checked tablet settings which have not been changed since the app was working. Any advice would be greatly appreciated
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One view for published products
You could keep a view that keeps an up-to-date view of what the released and build versions are on different platforms at a given time. Win, Mac, Android, iOS. The latest versions are usually released at slightly different times in different places. Especially since there has been a long time since this VPN has been…
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VPN disappeared from my I phone 11pro.
How to reinsert it please.
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Threat descriptions and removal/elimination instructions
Are the threat descriptions and removal/elimination instructions on the F-Secure website https://www.f-secure.com/v-descs/index.shtml up-to-date and do they apply to all supported software and device platforms (win, mac, android, iOS). For example, no descriptions are found when searching for "Anatsa" and "Teabot"?
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A beginners fear of Android malware
This could be a stupid question and I am most likely over reacting, but as it worries me and people say "there are no stupid questions", here we go. I am worried about a possible infection concerning an Android device. I used this Samsung Galaxy A52s, last March I switched to a newer model and it has been idling since…
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ID Monitoring
I've added two cell phone numbers and my SSN. For all three items the message I received said there is breach activity and to review it tap Show Me. When I do, nothing happens, the link doesn't open to any breach activity. It does nothing. And I've read that if I remove the numbers and add them again I'll forgo what breach…
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The update of the virus updates fails, but it doesn't say why
What may be the problem the virus database fails?
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förnyels men med färre licenser
Hej! anv id: ullarslicens@gmail.com Skulle förnya VPN-pren men med 3 licenser. Det alternativet är inte tillgängligt. Hur göra? Mvh Lars N
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Safe finnish banking session
F-Secure banking protection, question: How well can banking protection activate if you go to Finnish online banking sites (browser-based) and also identify scam sites where that web address has been forged or even hidden in certain parts?
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Transition to Proprietary Signatureless AI Engine for Next-Gen Threat Detection
Dear F-Secure Team, I would like to propose an important enhancement to your product strategy. Currently, relying on OEM engines such as Avira may limit both scalability and long-term innovation. Instead, I suggest that F-Secure develop its own proprietary AI-driven, signatureless detection engine. This engine would…
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Endpoint Protection Service
I have a process using most of my cpu called Endpoint Security Service It resides inside the F-secure folder I cannot stop it or delete the .exe file. Its icon is a red basdge outline (so not a usual F-secure icon) Id it really part of F-secure, or have I been infected? If part of F-secure how can I stop it using all of my…
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Device restart needed
Around June 24, 2025 my F-Secure began prompting me for Device Restart. Restarting the machine does absolutely nothing. After restarting, I get another dialog box telling me my computer is not protected and to restart. The "not protected" dialog box never goes away. I've attempted to restart from the F-Secure dialog box…
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DeepGuard blocks access to my files
Hi! I have a problem with DeepGuard suddenly blocking access to two of my apps: genealogy database software Genney and Open Office (very old). I have run these apps for many years on a MacBook Pro/OS Monterey. Last May I installed F-Secure, and things were running smoothly – until the other day. Now I get all kinds of…
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Pin to top for ID Protection vault
Pin to top for ID Protection vault would be handy to find frequently used items quickly.
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REQUEST: UI development, Grouping of Vault objects / Sorting & Tagging
I have over 300 objects in my Vault. For the life of me I can't always remember what it was I was looking for and even though the search helps with finding, it's useless if I can't figure out what it was I was looking for. Grouping (folders for instance) objects, or at least being able to tag them, would be helpful in that…
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JVH
How can I delete old computers,which are not used any more, from my account?
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Your customer service asking to run their curltest.exe files and disable virus scan for it
There has been problems to update F-secure virus database and numerous times answer has been to use for example phone shared internet access and set DNS to 8.8.8.8 and so on. But we are using 8.8.8.8 as DNS server and we get IP address for the servers etc. Latest was to download some executable from customer service…
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Surprised by F-Secure’s Low Detection Score in Recent Antivirus Test?
https://unwire.hk/2025/06/16/antivirus/tech-secure/ In the latest antivirus comparison by Unwire.hk, F-Secure with only 3 points in the manual scan test — failing to detect several malicious samples. What are your thoughts on this result? Do you agree with the test methodology, or have different experiences?
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Nowhere to sign out
There is no icon for my account in the top right hand corner (or anywhere else for that matter). I can in fact not find a link anywhere in the community where I can access my own account, only my discussions. Ergo, I am unable to sign out when I’m done with the session. Is there a workaround for this? (I’m logged in via…
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When Windows 10 support goes away
Will SmartSuite protect my Windows 10 desktop computer if I choose not to upgrade to Windows 11 or is that too much of a risk? Computer only used for online banking and email for the most part.
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banking protection and full time scans?
I am wondering if banking protection and full time scanning is locking up my PC functionality. I have had very very slow loading tabs and such and it may even be affecting receipt and sending of emails from a standard email account. Could this be a possibility?😅
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Canceled account
I want to continue with my account, I was informed that my account was getting canceled.
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¿Cómo puedo mejorar la seguridad de mis contraseñas en dispositivos móviles?
Hola, Estoy buscando formas efectivas de proteger mis contraseñas en dispositivos móviles. He considerado el uso de gestores de contraseñas y VPNs, pero me gustaría saber si hay otras prácticas recomendadas o herramientas que puedan ayudar a mejorar la seguridad. ¿Alguien podría compartir sus experiencias o consejos al…
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VPN only on Restart
I usually shut down my desktop computer at night. When starting up in the morning I do not get an internet connection. As far as I can see, this has to do with F-Secure establishing a VPN-connection. The progress symbol (the rotating arrow) circles endlessly. The work-around solution is to restart the computer. After…
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What does it mean: suspicious page modification?
My F-secure is noting stopping suspicious page notification on banking URL's, even with Banking Protection. Should I be concerned?
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Accès aux serveurs
Bonjour, Depuis un certain temps, j'ai un message de connexion impossible dès que je dois faire quelque chose qui a besoin du serveur. Si quelqu'un a une idée ou a déjà eu le problème cela m'aiderais peut-être Merci
