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Removing/Transferring 2-step verification for fsp account login?
Edited: Sorry to bother, the option appears after I log in with another device. Don't know why, but anyway, this is solved. Please delete this post if possible. Hi. I'm currently using an iPad (with Microsoft Authenticator app) for my F-s protection account 2-step verification, but I won't use it any more. I can't find the…
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FS Protection Subscription Renewal
Hi, my FS Protection subscription is about to expire a day from now. Unlike the last time my license was not renewed automatically. Is it some bug? If not I would like to request a license renewal. Thank you.
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Suspicious Sample Submission
Good day! I just experienced the problem when I upload the suspicious samples from F-Secure website, the website stucked at "Preparing file for upload". Forever. I know the product list not include FS Protection, can it be add there? Also, the file size is limited to only 100MB which today is not enough. Some are large,…
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Why does F-Secure keep telling me that I need to restart my device.
This often happens as soon as the computer is booted up and is very annoying. It also does it when I am in the middle of something and is even more annoying. How can I put this right?
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What is that?
There seems to have been a mistake here
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Device protection
I tried every tip, you gave here,from new installation to uncheck the IP 6 network, but the problem still remains, that the device protection is not working (update fails at 42%),it really makes you question your software choices. i got another pc,with no problems at all, f secure gets all the updates and work properly.…
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Hire more resources for the QA team or utilize AI more effectively in product testing
In the context of the ITC (Information and Communications Technology) business, QA usually stands for Quality Assurance. Here’s a detailed breakdown of what that means: 1. Role of QA QA in ITC focuses on ensuring that products, services, or systems meet certain quality standards before they reach the customer. This can…
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Can't log into FS account
Hi, The FS account I created in 2017 cannot log in now (My FS Protection login). It should be because the beta.f-secure.com password and the My FS Protection login password were mixed up and the account was locked. I can't solve this problem by myself (I was prompted to check the relevant emails in my mailbox but I didn't…
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proposal for a follow-up order
While waiting for a stable F-Secure VPN version for all platforms (Win, Mac, Android, iOS), a suggestion; If the current license was purchased during this ongoing renewed VPN update campaign, a possible extension (with the risk of the campaign continuing) will be offered at a cheaper price...
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refund
i would like a refund right now, when i clicked on the subscribe option, it was written that i wont be billed until after my 14 day free trial was over. then you continued to take 69 DOLLARS FROM MY ACCOUNT.
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F-Secure SENSE router wifi
F-Secure SENSE router ， Follow the instructions and press the blue button at the bottom, but there is no response ask for help
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Can you helt me to activate my subscribtion
Hi, i recentry baught a pc including a F-Secure subscrition. I got a purchace confirmation Email, but when i try to log in and activate my account it says that the coupon is already used. I have not activated it yet and still get notifications on my pc to fix it. Can you help me?
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Bug in Scheduled Scan Notification – F-Secure Total 25.8
Hi,After updating to F-Secure Total version 25.8, I noticed that the scheduled scan notification shows placeholder strings instead of the proper message.Specifically, it displays:Flyer.ScheduledScan.Begin.Title Flyer.ScheduledScan.Begin.Content The scan itself seems to start correctly, but the notification text is clearly…
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FS Protection 25.8 Beta 2 - Flyer.AppUpdate showing code instead of real text/content
Hi, I just received this notification confirming the update being deployed. Interestingly, it showed Flyer.AppUpdate.Title, Flyer.AppUpdate.Content and Flyer.AppUpdate.Details instead of the real text/content. Not a major bug but something to keep track before it meets Public Release 😊 Best regards,
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Samsung Tab A, app keeps crashing?
Tablet was working fine but now the app crashes all the time. I have re installed multiple times, changed battery optimisation, restarted device, cleared caches etc and still nothing. I have checked tablet settings which have not been changed since the app was working. Any advice would be greatly appreciated
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One view for published products
You could keep a view that keeps an up-to-date view of what the released and build versions are on different platforms at a given time. Win, Mac, Android, iOS. The latest versions are usually released at slightly different times in different places. Especially since there has been a long time since this VPN has been…
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VPN disappeared from my I phone 11pro.
How to reinsert it please.
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Threat descriptions and removal/elimination instructions
Are the threat descriptions and removal/elimination instructions on the F-Secure website https://www.f-secure.com/v-descs/index.shtml up-to-date and do they apply to all supported software and device platforms (win, mac, android, iOS). For example, no descriptions are found when searching for "Anatsa" and "Teabot"?
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A beginners fear of Android malware
This could be a stupid question and I am most likely over reacting, but as it worries me and people say "there are no stupid questions", here we go. I am worried about a possible infection concerning an Android device. I used this Samsung Galaxy A52s, last March I switched to a newer model and it has been idling since…
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ID Monitoring
I've added two cell phone numbers and my SSN. For all three items the message I received said there is breach activity and to review it tap Show Me. When I do, nothing happens, the link doesn't open to any breach activity. It does nothing. And I've read that if I remove the numbers and add them again I'll forgo what breach…
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The update of the virus updates fails, but it doesn't say why
What may be the problem the virus database fails?
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förnyels men med färre licenser
Hej! anv id: ullarslicens@gmail.com Skulle förnya VPN-pren men med 3 licenser. Det alternativet är inte tillgängligt. Hur göra? Mvh Lars N
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Safe finnish banking session
F-Secure banking protection, question: How well can banking protection activate if you go to Finnish online banking sites (browser-based) and also identify scam sites where that web address has been forged or even hidden in certain parts?
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Transition to Proprietary Signatureless AI Engine for Next-Gen Threat Detection
Dear F-Secure Team, I would like to propose an important enhancement to your product strategy. Currently, relying on OEM engines such as Avira may limit both scalability and long-term innovation. Instead, I suggest that F-Secure develop its own proprietary AI-driven, signatureless detection engine. This engine would…
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Endpoint Protection Service
I have a process using most of my cpu called Endpoint Security Service It resides inside the F-secure folder I cannot stop it or delete the .exe file. Its icon is a red basdge outline (so not a usual F-secure icon) Id it really part of F-secure, or have I been infected? If part of F-secure how can I stop it using all of my…
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Device restart needed
Around June 24, 2025 my F-Secure began prompting me for Device Restart. Restarting the machine does absolutely nothing. After restarting, I get another dialog box telling me my computer is not protected and to restart. The "not protected" dialog box never goes away. I've attempted to restart from the F-Secure dialog box…
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DeepGuard blocks access to my files
Hi! I have a problem with DeepGuard suddenly blocking access to two of my apps: genealogy database software Genney and Open Office (very old). I have run these apps for many years on a MacBook Pro/OS Monterey. Last May I installed F-Secure, and things were running smoothly – until the other day. Now I get all kinds of…
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Pin to top for ID Protection vault
Pin to top for ID Protection vault would be handy to find frequently used items quickly.
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REQUEST: UI development, Grouping of Vault objects / Sorting & Tagging
I have over 300 objects in my Vault. For the life of me I can't always remember what it was I was looking for and even though the search helps with finding, it's useless if I can't figure out what it was I was looking for. Grouping (folders for instance) objects, or at least being able to tag them, would be helpful in that…
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JVH
How can I delete old computers,which are not used any more, from my account?
