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Vault not holding password changes - keeps reverting to previous passwords
Changed a password. Also changed vault password. One vault in PC, one in phone. These are synced. Have tried multiple times. Password in phone refuses to update and soon password in computer is back to what it used to be. Tried making changes to comment section in vault too, but same thing. Now suddenly there are two same…
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Cancelling subscription
Hello! How do I cancel my subscription?
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Hydra
Hydra and what if there was something in there that told you what it was, hydra? There was a discussion somewhere about how much data a computer's internet connection consumes, so when I looked it up, there was a hydra that consumed the most data. My point is that with that kind of "hydra" you start to wonder what it is. I…
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Problem with activating new code
Hello there I'm really sorry to bother you, but I received a code for Linec when I bought a new device. For some reason, I can't activate it — I keep getting a message that says the code is invalid.The issue is that I didn’t use the code on the same day I got it.Is there any way to still redeem it or fix this issue?Thank…
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About v25.2 issuses?
1.After DeepGuard was removed from the program revision, the use of scanning and targeting reports is too simple From version 19.8 to version 25.2, the system has been greatly simplified, but there are too many scanning reports, which makes people feel uneasy, especially the "unscanned items" results cannot be seen 2.Is…
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Add option(PM) to suggest router model not found in router checker predefined models
If router checker does not find the router in use,add a possibility to suggest a new one ?
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How to set to find printer when VPN is on
Hi, my computer does not find HP printer when VPN is on. This a new feature. I assume sometimes VPN restricts connection to my router . Any easy parameters to set? Answers to mail, please
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F-secure browser extension changing between working and not working on Edge and the same on Chrome
And there's nothing to do about it. The error comes and go constantly. The extension is installed on Edge, and is on.
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F secure Extensie instellen in Chrome popupscherm
Sinds 2 week komt er van F-secure een pop upscherm met de mededeling dat ik de F-Secure extensie in Chrome moet gaan instellen/toevoegen. Bij controle blijkt de extensiie gewoon te bestaan en nadat ik deze heb gedeactiveerd en opnieuw heb geinstalleerd komt F-secure pop upscherm nog steed op de laptop tevoorschijn op de…
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Setting up protection with Family subscription
I have order 5 licenses for myself and familymember. Familymember is trying to follow sms to set up F-secure protection. She is only directed to the F-swcure environment and ask to but new subscription. But I have already purchaswd and paid subscription for her. how to move on ?
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Windows Start menu error forcing to disconnect
Hi ! While I was doing a complete scan of my computer, an error has poped from Windows forcing me to disconnect from my session. The error is : The program StartMenuExperienceHost.exe version 10.0.26100.5600 has stopped interacting with Windows and has been closed. This was accompanied by a popup prompting me to log out,…
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Mac F-secure VPN stopped working
Maybe After an update, the F-secure VPN stopped working. It gives me list of instructions ( this is the ONLY software I have ever used that frequently asks the customer to jump over sets of hoops, just to keep working). Anyway, the first step is "Click Continue to start loading the system extension. This opens a system…
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VPN
After updating F-secure to version 25.4, VPN is not working. Says "Loading, please wait." And nothing happens.
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Fsecure Total scan gets stuck at F:\System Volume Information\WPSettings.dat
Time and time again. If you hit pause and resume, it will resume and gets stuck again, but this time at 99%. Ran an offline scanner included in Windows 11 on F-drive which did not report anything. Can not access or even list content of that system folder, not even as admin. Apparently you need to grant extra privileges for…
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Banking protection
Hi Like a few other people I no longer have the green "frame" around the screen when I am on my banking sites. Am I right in thinking that I should have this? If I should have it how to I reinstall it? Thanks PGC
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Ei leia seda kohta kus kohast saab ID jälgimise sisse lülitada
Ei leia seda kohta kus kohast saab ID jälgimise sisse lülitada
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Nice VPN Improvements
Hello, Usually a forum only gets the problem and issue threads, but I just wanted to leave some positive feedback of the improvements F-Secure has made with the VPN. Running Windows 11 Pro 24H2 and F-Secure Internet Security v25.4 with the VPN add-on. Granted some of these improvements and upgrades have been out for a…
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controllo parentale
Come si installa?
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Error Report: Incorrect Subscription Expiry Notice in F-Secure Free Test Plan
😟 Subject: Test Account Blocked by False Subscripd - Urgent Fix Required Content: As an authorized test user, the software repeatedly demands subscription and disables all features. Immediate resolution is needed.l]
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Refund
I’ve tried to fill out the form on cleverbridge for a refund, but I haven’t heard back from them? How do I cancel my subscription and also get a refund?
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Scheduled F-Secure product installation check
Checks F-Secure product installation on a scheduled basis and after operating system updates and automatically updates detected deficiencies
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Vpn og printer
Jeg kan ikke printe fra en computer medmindre jeg lukke for F-Secere Vpn. Jeg har market mit netværk som sikkert. Hvordan løser jeg det problem. Mvh Kuno
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Where is the activation code please?
I need it to register.
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Internet connection - Freedom useless
Freedome is useless as is support. I am unable to connect with many common websites and am about to get another VPN and write off the cost of my usesless subscription.
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Trusted Networks option missing (IOS)
How do I enable the option to mark a wifi network as Trusted? According to this help article, it should be available: The only options I have are shown in the screenhots
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Ngrok falsely detected as malware (Cassiopeia 2025-05-22)
Hey Support, This afternoon I installed ngrok v3.22.1 via Homebrew on macOS: % brew install ngrok ==> Downloading https://formulae.brew.sh/api/formula.jws.json ==> Downloading https://formulae.brew.sh/api/cask.jws.json ==> Caveats To install shell completions, add this to your profile: if command -v ngrok &>/dev/null; then…
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Microsoft Windows Desktop Runtime 8.0.16
F Secure now runs on Microsoft Windows Desktop Runtime 8.0.16. Can Microsoft Windows Desktop Runtime 6.0.36 be removed?
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False Positive – Genome VST3 detected as "TR/Crypt.OPACK.Gen"
Hello, We would like to report that once again, our software Genome — specifically the VST3 plugin — is being falsely flagged as a Trojan by your antivirus engine, identified as "TR/Crypt.OPACK.Gen". This detection occurs immediately after installation, leading to the file being quarantined automatically, which prevents…
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f-secure selainlaajennus
Every day F-secure prompts me to add selainlaajennus (browser enlargement or something like that ( F-secure "browsing protection") to Google Chrome IT HAS ALREADY BEEN ADDED. I press the prompt "älä näytä tätä enää" (do not show this again) but I gat the same message day after day and sometimes multiple times per day.…
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Blue Screen of Death (BSOD) with FS-Total and Win11 24H2
Hello everyone, I've been getting blue screens on my desktop and also laptop since the beginning of April with the latest version of F-Secure Total: "Bad-Pool_caller." I've checked the drivers (updated them) and hardware and found nothing. Since uninstalling F-Secure, the devices are running stable again. I am using Win11…
