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I accidentally did not cancel my Freedome subscription, and I would like to refund it.
I accidentally did not cancel my Freedome subscription, and I would like to refund it. Could I get some help with this?
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Яндекс
Планируется ли в будущем расширение для яндекс браузера
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AGAIN, no Capricorn-updates for a day - now soon two days!! AND STILL NOT FIXED
Please, fix it! Why did you change to Capricorn? Not good…
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I want to continue exclusively with ID Protection. How can I do it?
I have an ongoing F-secure order requiring shortly renewal. I only want to continue with the ID Protection. How do I proceed? I have MacBook Air, the iPad and the iPhone.
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Browser add on for Brave
Hi please can you let me know if there is an F-Secure browser extension or add on for the Brave browser like the one for Firefox and Chrome? Thank you
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Bypassing certain web addresses with VPN
Hello, I have F-secure total, and it seems that certain web addresses cannot be configured to bypass its VPN? For instance, the Finnish Broacasting company has a service (areena.yle.fi), which cannot be used if F-secure's VPN is on (I've head that other manufacturers' VPN Products don't have this problem?). Therefore, the…
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Link To Feedback In App Needs Changing
There is a link to 'feedback' in the app that takes you to the old no longer used feedback page. This could do with amending so we know where to go to provide valuable feedback to you! Where do I even go these days to do this?
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iOS - Issues with Website Security and Feature Suggestions for FS Protection
Dear F-Secure team, I hope this message finds you well. While browsing websites using the internal secure browser of FS Protection, I noticed that it opens a new window in Safari, causing the page to load outside the secure environment. I’m currently using iOS 18.1 beta 7 and do not experience this issue with the public…
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Down for maintenance
Hi there, I've had to create a second account to ask this question as my account that I signed up for via virgin media isn't working. When I log in with my main email it says down for maintenance. Could you please assist with this as it's been a couple days now with no access. All the best Owain
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Ram usage increased tremendously
After the 19.6 update the ram usage has risen to over 300 mb. It used to be under 100 mb before.
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F-Secure VPN Not Functioning Properly on Windows and iPhone
This discussion was created from comments split from: New F-Secure app is still not working.
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[DeepGuard] Issue with specific rules no working
Hi dev team, Good day. I'm trying to customise my own rules for DeepGuard. Specifically, I have configured the following rules: deny prefix "/Library/F-Secure/" "any" wc allow prefix "/Applications/F-Secure/" "any" wc "t" "APPLE_PF_BINARY" (the latter one is just for testing) As per my understanding, these rules should…
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Malwaretips website not analyzed yet?
Hello, Did something happen where Malwaretips is showing as not being analyzed yet, by Browsing Protection? It used to be, using Chrome and Edge. I know I can submit it, but it just seems odd that it at one time was, and now isn't (at least as far as I remember)? I believe that site has been around since 2010. F-Secure…
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Why was I charged and I already cancelled my subscription before my yrail
I cancel my subscription before my trial was up. Why was I still charged
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VPN UI functionality improvement proposal
Hey I noticed that if I impatiently spam click between the different servers the requests in the client get queued. After waiting for some time the queue clears itself but if I during that time try to disconnect the VPN the queue continues running and re-established the next queued action. I could reproduce this using…
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separate VPN function from F-secure
You need to be able to close this application from the taskbar and disable from startup.
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can you please make the F-Secure TOTAL work on android tv thank you
please becouse is for what i bought the vpn….thanks
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Again: Support for Linux
Just to let you guys know: If F-Secure does not do an app client for linux in the near future, then I will strongly consider of switching to another security/VPN app which do have support for linux. btw what is the reason for F-Secure to not make a linux app? Anyone know?
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ZouRAT Malware virus attacks Wifi Routers
URL:- https://www.securityweek.com/soho-routers-north-america-and-europe-targeted-zuorat-malware Hi, I need to discuss on ZouRAT Malware which can cripple Wifi Routers. Recently and Currently, My Asus Wifi Router, DLINK Wifi Router are totally down. So, I myself do not know what really happen. My Dlink Router was totally…
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Key refused in chrome extension on windows 10 64b
Hi community, I try to install the extension of the password manager in chrome on a windows 10 64b and when I put the key it refuses. This worked well with chrome on my windows 11. Please do you know how to validate this key ? Bonus question: it's impossible to have a chat with the support, any tips to contact them ?…
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Beta 19.7 version antivirus update
New 19.7 Beta does not update antivirus database since it was installed - is this common issue or there has not been any new antivirus database released since 27.9.2024?
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Subscribe to F-Secure Newsletter
Hello F-Secure users and readers, I hope you all had a great year and let's continue protecting our devices and family. F-Secure is consistently excited to protect users in the fast-developed digital world. Hence, you can subscribe to our newsletter. You can scroll down and click on "Subscribe to Newsletter". Once you have…
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Exclude SMB (or other services) from the VPN
Because I need to access externally via SMB, I cannot do this while F-Secure VPN is on. Unfortunately, I can't just exclude it like that. Therefore, it would be cool if you could exclude ports or domains from the VPN, or alternatively, instead of "exclude apps", you could set it to "only these apps", as I only need this…
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F-Secure Total window on MacOS Sonoma 14.6.1 keeps popping up and stealing focus
About an hour ago, I received a notification that F-Secure Total was updated to the latest version 19.8 (63352). Ever since, F-Secure Total's main window keeps popping up endlessly no matter how many times I try to close the window or choose "Quit F-Secure". What's worse, it steals the focus from my existing applications.…
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Opt-out my email from being searchable publicly
Hello i would like that my email not to be searchable in F-secure, how can i do that?
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VPN Client slow
Using the nearest VPN Client in Germany recently significantly slowed down internet traffic. Sometimes it is so slow that web-pages cannot be loaded because of time-out errors. What can be done to improve this?
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subscription renewal done last June
Renewed subscription to F Secure in JUNE 2024 Ref.No. 469194462 cannot access account
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Aotomatic password fill in does not work
Since the installation of the latest version of Total F-Secure under Windows 11 the automatic fill in function for passwords does not work any more. The plug in for firefox asks for a new authorization code. But wenn I get the authorization code from the program the firefox plug-in rejects the code as invalid. Using Google…
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Can both parents set screen time limits for their kid's Windows computer
Hi! Our kid is using his own Windows 11 computer with F-Secure Total installed. I have F-Secure Total installed on my Android mobile phone. F-Secure Total licenses are managed by me. My wife has F-Secure Total installed on her Android mobile phone. When I open F-Secure app in my mobile I can see all users of my Family (me,…
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Can F-secure for Mac detect malware?
I have purhaced F-secure for my Mac. Is F-secure actually good for Macs? Can it detect malware?