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Antivirus database not updating - what's wrong?
Hello, I'm not exactly a computer-savvy and rely on people knowing better than myself. I have a valid F-Secure Total subscription and the program gives an alert about every hour, that I need to update. But when I click the link, the update is failing. I have no idea what I'm doing wrong. Any ideas?
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F-Secure 25.2 Error after updating to the latest version
Hello! Yesterday My F-Secure Internet Security was upgraded to the latest 25.2 version. After the update it keeps getting error messages as shown in the attached picture. "An error has been encountered and the device needs to be restarted". If I restart my PC everything seems to be okay for ~20-25 mins, but after that, the…
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Continuously demanding a device restart (v25.6)
This week F-Secure Device Protection has continuously stopped working just a few minutes after start on my Win10 machine (all latest updates installed)., demanding a restart. To no surprise - a restart does not help. Have FSdiag files ready for inspection, but nowhere to send them. Please let me know where to upload them…
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Will F-Secure ever change to a traditional UI?
Hello :) I'm wondering if F-Secure will ever change the cartoon images for a more traditional "professional" look? And I do get the idea of not being like other AV's "traditional" look, but do you ever think it's kind of a turn off for people who may otherwise consider using F-Secure? I also know if you collapse the top…
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Critical Failure - restart
I keep getting a message "critical failure - need to restart". Can't quite identify when this occurs but it has happened every day for the last week. There is no information with the message to show what the problem is or how to solve it - just happens again after restart. An explanation and advice would be appreciated.…
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Critical error, keeps telling me to restart my PC
Since this morning I keep getting a message telling me that my device is not protected and I need to re-start. When I do it appears to work fine for a while then does it again. Looking at the update screen update history it seems that the device protection update received today failed to load. Running a manual update check…
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Can't Update Device Protection?
Hi! Recently, F-Secure keeps telling me to reboot my computer. Looking for the problem, I found that while the program itself updated just fine, Device Protection keeps failing to update. I've even tried disabling IPv6 with no luck. Please help me!
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Please fix for me - Antivirus database out of date - Subscription valid please
I do not have any idea how to fix above problem You are happy to accept my subscription please fix for me?
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M247 Europe service
When did F-Secure VPN start using the M247 Europe service? I read somewhere that it might not be secure. Does it collect data about its users?
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VPN with macOs. 13.7.6 (22H625)
How does my VPN configurred with an older Mac? My computer is mac os 13.7.6 (22H625)
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False 'Norton' and 'Mcafee'
Windows 11…MS Edge…all up to date. Quick scan with F-Secure shows all OK? Warning box keeps appearing in bottom right of screen. Renews every few seconds with different anti virus names. Help Please.
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Tracking-protection and adblocker gone from Android version
I have F-secure Total and after the VPN update that added the Hydra protocol I no longer see the options to enable tracking protection and adblock. Have these settings been removed? I get more ads in Chrome after enabling VPN than without VPN now...
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Passkeys
I have read a conversation where the F-secure person showed F-secure dont realise they HAVE TO implement storage of passkeys in their pw manager. If that is still the case, I and many other, will move to another pw manager, like i.e. Bitwarden, and will not be likely to move back to F-secure again, should F-secure…
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Latest F-Secure causes high dpc latency when downloading. Windows 11 24H2
I found audio popping/crackling, stutters, and mouse moves instability when I download games on Steam recently. I didn't have this problem before. It is due to ndis.sys. I know F-Secure got some updates recently and I found some people have BSOD due to ndis.sys.…
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Message "Need to restart" each 5mn
Since monday the 21 of June I get the message "Need to restart" each 5mn !!!!! This block the F-secure scan " F-secure get an error and a restart is needed". The restart does nothing ! The same happen with VPN on or off. I am using the version 25.5 where the correction implemented in version 25;4 must be ? What shall I do ?
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Allow removal of F-Secure icon from the Mac menu
Please enhance F-Secure (Total) to allow for removal of the F-Secure icon from the Mac menu. Using the command+drag method does not work with MacBook Pro Sequoia version 15.5. The icon also persists even if the app is closed
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Do you think they even listen to paid subscribers
Ive been using this software for some time. Its now approaching useless, untrustable with a nasty and limited UI. I don't think they even listen to thier subscribers ! They appear to be more intrested in pandering to EU data shareing agenda. Profiting from selling our data as data extraction for Ai. You sadden me as once…
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Inter i5 Mac - Sequoia 15.4 - Libre Office very bad perfomance
Hi, It seems that F-Secure Total v. 25.3 (64654) on Mac is totally ruining performance for Libre Office v. 25.2.2.2. When I temporarily disable scanning on Total, performance is ok. When scanning is back performance degrades heavily: e.g. selecting text box in Impress takes 3..4 secods, same for simply changing the slide…
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Program versions of F-Secure
Publish a service(Web view eg. ) where you can check and install(my.f-secure.com) ALL the latest(globally) F-Secure programs and tools in all platforms(Win,MAC,Android,iOS) and in Apple Store and Google Play
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F-secure asks me to restart PC again and again, how can solve this?
F-secure asks me to restart PC again and again, how can solve this? Even after restart, F-secure still ask to restart again. The OS is windows 11 and confirmed to be updated to the latest (2025-06 24H2). F-secure is also updated to the latest (25.5).
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Issues with the password vault storing duplicates, not updating password histories correctly, etc.
I suspect there might be some synchronization issues behind all of these, but I don't know and it's hard to try and figure out as a user. For background, I've been generally very happy with F-Secure, I was using the old password manager (Key?) since at least 2022 and now have Total. Currently it's installed on 2 Android…
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Change email address
How can I change my email address?
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Continuous Scanning
How do I know if the scanning of threats is ongoing all the time or not?
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Data from password vault to linux
I changed my operating system from Windows 10 to Debian. I understand that F-Secure products do not support Linux. My biggest problem is getting the Password Vault data to another password manager in a controlled manner. Can I use F-Secure's Password Vault on Linux? Is there some kind of trick? How can I get the password…
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TOTP Code support for the password manager
It would be nice to have TOTP code support for the password manager, so you can see your passwords and authenticator codes in one app
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I cant update antivirus database on Fsecure Total
Please check diag attached Edit: PII removed
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F Secure failed to update
My valid F secure failed to update. I tried re installing the product, but problem remains.
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Improve Password Vault's discoverability on Android
What: After Password Vault was integrated into the main F-Secure app, its usability went down because you can't access it quickly enough anymore. You always have to first scroll down past the "Your device is protected" element and the way-too-space-hungry statistic graphics element ("Your digital world is secured!") to see…
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Device Protection 23.6.2025 14.03
Uusi päivitys ei asennu ja kone vaatii koko ajan uudelleenkäynnistystä. Mikä meni pieleen? Edit: PII removed
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Errors connecting the US based locations; Europe locations are fine
Hello I have two issues: - how can we submit a trouble Ticket? The website Support section makes everything against you, when you have an issue; - I got the following error when I connect to US based locations (I tried Chicago, Atlanta and New York); Europe (Helsinki and Zurich) are fine Thank you. This site can’t be…
