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Freedome v1.10 won't work with Microsoft Store or Microsoft Edge browser
problem with Microsoft Edge: with every website (bing. Duckduckgo) other browsers are fine Microsoft Store: 0x8000FFFF with Freedome on (Store works fine with Freedome off)
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Extending Freedom subscription
Hello. My subscription has about one month to go and I got the special offer email with 15 months etc. I paid for that online, but do not know where to put in my code. Do I really have to download the application again -- it is working fine on my mac already, I just want to extend it.
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Re: [HELP] Where I can find my account ID?
Hello, I have the same issue in that I can't find the subscription code/account ID. I have checked all the details in my confirmation email and on my invoice and neither appear to include this information. I bought a 5-License/2-year subscription to "Total security and privacy". Please advise where I can find this…
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I can not activate my subscription
Hey, Friday evening I bought a lisence for f-secure Freedome. The day before I activated the 30 day free trial of F-secure total. I have a problem with activating my subscription on my macbook air. When I open freedome, I have to log in. I log in with the account which I made for my f-secure total free trail. After I log…
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Windows broke down after update, now Freedome is gone. What to do?
Hello Freedome-Team, i have had an activated, working freedome until about June 2018, now after an automatic update to Build 1607 of Windows 10, after which my PC didn't recover, everything had to erased due to reinstallation of the whole system. Now obviously Freedome is gone. I rescued all files linked to Freedome…
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Website and new android installation tell me subscription has expired, but showing as active on wind
Hi I purchased FREEDOME 12 month 3 device subscription directly from the F-Secure site after a trial period and installed on two android and one windows device. It is working and reports 'ACTIVE valid until 20 Oct 17' on Windows laptop and android phone. However, when I log into my account with same the login details as…
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Want to change the device on which license is installed.
I have purchased F-Secure Freedome VPN for 3 devices and installed on my work laptop, home laptop and android device. Now i want to remove the license on my work laptop and enable license on another device. How can i do that.
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Freedom on iMac
Online-baniking does not work since freedom ist installed. Freedom setting is "0ff"
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Fritz!Box not accessible under Freedome
Hello, all is fine with Freedome for Windows PC, but now I have no longer access to my router (http://fritz.box/). It shows "Die Seite kann nicht angezeigt werden" (the page cannot bee shown or so). To get access, I have to totally terminate Freedome, then work in the router software (starting freedome during this work…
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WoW
When i got Freedom ON I can´t log in to my world of warcraft game. Annyone know how to fix this problem?
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Torrents and file sharing
You list countries where file sharing will not be hidden by Freedome due to DMCA. Does that mean that it will work in the countries not listed? Please list gateways where torrent/file sharing will work with software like myTorrent and be hidden with Freedome. Will the traffic be hidden if I use the Swedish gateway?
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HTTPS
Hello I read a previous post but I repeat the answer because I don't understande the protection rate. If I go to https://www.google.com they track me, I'm not anonymous, and so facebook and others. Those sites don't know my IP address but they know what I search and they track me. Also...my website www.tre.digital has a…
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How Anonymous is F-Secure?
A well known website (TorrentFreak) posts lists of the best anonymous VPN services each year. They ask each company the same set of questions to determine how anonymous the service actually is. Im due to renew my F-Secure subscription and I want to know how you respond to these simple questions before i do.... 1. Do you…
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Freedome throttles connection speed while dowloading something from Steam
I have problem with Freedome. My connection speed goes really slow while im trying to download something from Steam application. Speed drops to around 70KBps and while downloading websufring is impsobbile because no websites load. While not downloading anything from Steam, speed is normal and speedtest gives 40/20Mbps.…
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OpenSSL Libraries Update Request
Hello, I hope that you are doing well today. I would like to provide a suggestion for inclusion with a future update to Freedome. I installed the 1.10.3502.0 update when it became available. Currently Freedome includes library files from OpenSSL 1.0.1t (1.0.1.20)(dating back to 3rd May 2016). The file names are (both files…
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Amazon Japan detects Freedome as being in a "different region" and cannot watch videos
As of about 3 days ago Amazon.co.jp detects Freedome (set to Japan) as a VPN or "out of the region" and will not play videos. Hope Freedome can address this.
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Initialization failed
Useing the freedom apart on my Samsung s6 I am getting this error. On my Samsung tab the VPN is working OK. Tried deleting and reinstall the app but error is still the same. How can we troubleshoot this?
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Tracker Map only works with one browser, not the one I want
I cannot get tracker map (Freedome-VPN) to work with any other browser than MS Internet Explorer, which I don't really use. How do I change it? As far as I know, it only tracks internet activity on ONE browser, not two or three. I use Chrome mostly and Firefox, which I I could track on both - but no need for MSIE. Anyone?
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I bought 1 pack of three licenses but i have 4 accounts on two computers (2 accounts by computer)
Hi Each account needs a license on my mac os. I regret that i cannot use only one licence by computer, whatever is the number of accounts on this computer. Is there a free solution ? Thank you
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on/off rules
Is it possible to make a set of rules to toggle the app on/off when I connect to my FTP I need to turn it off, and some Iphone apps wont work as well, and it's a hassle to manual switch on/off every time is it possible to make rules for that? thanks
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New purchase vs. renewal
Hello, What is the technical difference between a new purchase and a renewal? Both seem to have the same price. Can I renew my existing subscription by using a code purchased as new (not through the "renew" checkout)? Thank you, W.
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Thailand
I need to change my location to Thailand. I do not live in Thailand, but I do have an appartment in Bangkok/Thailand for holiday. I want to pay my electricity bills for my appartment with an app from MEA, the Bangkok Electricity Authority MEA which is only available in Thailand. How can I change my location to Thailand?
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Does Freedome VPN tracking protection prevent revealing/logging of your IP address?
Consider the scenario: You are using Freedome VPN and have obtained a virtual location and IP address from F-Secure. IP leak test shows green and when tested your system is not leaking WebRTC requests. Fine. In your browser you log in to Google, Twitter or Facebook, and you open another browser tab to do something else…
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Phishing test not working.
Hi. I can se that someone else before me has reportet this phishing test not working: https://community.f-secure.com/t5/F-Secure/Freedome-not-stopping-phishing/m-p/51487 I have the same problem and if I use incognito feaure I can see it getting block but if I don't I see that it not working. So this has not been solved.…
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upgrade plan
i recently purchased a 1-year subscription for five devices, and would like to upgrade to seven. can't figure out how to do this from my account. thoughts?
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Rejected Subscription Code
I got a code from my Comcast email to get a free FREEDOME subscription. I went to inupt the code and it denied the code saying I already used it. I have never used the code before and I don't know why it didn't work. I tried to contact the support and no one answered me. I tried two days in a row and neither time did I get…
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I bought my Freedome on my iPad, but i can't find how to use it on my mac
Hello I did not received any subscription code with my purchase. And even with my itunes connected, the application on my mac does not recognize the subscription. Can you help ?
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Can't reactivate after having to factory reset iOS
After factory reset the activation just complains that all my device slots are already in use.
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Installing Freedome on Android TV
When I search the Play Store on my Android TV (running Lollipop) Freedome doesn't show up, unlike some other VPNs. Does this mean it's not compatible? Or can I sideload the apk?
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License is due to expire 22nd April 2017 but expired on my Android device today (9th Feb 2017)
Hi, So, and as can be seen on the image provided, my license is due to expire on 22nd April 2017, but has expired today on my android device. I tried, unsuccessfully, to locate the license code on both my desktop install of freedome, and the initial confirmation email that contained my lincense. How do I best resolve this?