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Reformat the disk
Hello I will install macOS Sierra What should I do before formate ? How I can reinstall the f-secure freedome again?
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I need the refund. ASAP
I'm trying to contact Feedome support, but the chat is "Temporaly Closed" but never opens, and via phone call, but when English is chosen (dial 3), there is no response and the call end. And I'm creating this topic because you have already answered in another topic about the same subject saying that it would be necessary…
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I can´t use Freedom as it is supposed when using the internet
I get the message that it is something wrong with the webb-address when using F-secure Freedom, with the VPN-tunnel turned off is the same address reachable...... I´m using a computer with win 10 installed.
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Suddenly Freedome blocks my favorite website.
I've been using this website for playing game. darksouls3.wiki.fextralife. com/Dark+Souls+3+Wiki But Freedome suddenly started to block this site since yesterday. I've been using a lot of this site but why suddenly blocks? Tell me a reason at least. Thank you. Edit: Removed Hyperlink
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F secure freedome installation i phone 7
Good morning i subscribe to F secure freedome for multi devices but since i have chanche my i phone (7 plus) i cant reistall the vpn. I ve tried to unstall the vpn and reinstall again abut noway.. it's look loles i cant install vpn settings. please could you help me to solve the problem? thabk you so mich, waiting for your…
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How to get a refund?
The chat feature doesn't work, nor does the US support phone number. I'm trying to submit a support request but don't know how. Can someone help me out? I signed up through google play.
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resetting data logs
just a simple query..in freedome how do i reset the traffic blocked, harmful sites blocked, tracking attempts blocked... I would like to keep track of this data on a monthly basis but can not figure out how to reset the numbers..thanx in advance
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California <--> Finland connection terribly slow
Since the holidays, I guess it started a bit before Christmas, we are experiencing terribly slow connections. We live on the West Coast and the only use of Freedome is to wathc the Finnish television (areena.yle.fi and katsomo.fi) through the Espoo proxy, mainly good Nordic crime series. Our internet provider gives us ca.…
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Freedome connects slow to my PC
Hey there fellas, I got this issue where as when I connect, it takes about 3-4 minutes to connect, is this caused by something? Please let me know, Regards, Aldway Johnson
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Sharing an extra Freedome code?
Hey all I'm looking for an answer to a simple question. Can I share a Freedome subscription with a family member? I've bought the 1 User 3 Devices licence for Freedome but I only have two devices myself. I would like to share the code to my wife for her to use on her laptop, is this possible? Sorry if this has been…
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Does Freedome leak traffic on Windows?
Hi, Just a quick one, does Freedome contain or leak traffic on WIndows when the VPN connection drops? When the connection drops Freedome displays the 'Connecting' icon, when this is displayed does Freedome still capture all traffic? If it does then happy days, but if not i think a good idea would be to add a killswitch…
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Freedome stoped working in China
From yesterday 3/1 freedome app stoped working in China, is this something you guys are working on? I am aware that PRC gov. actively is trying to block VPN connections and servers, now it looks like it is freedome's turn... I have tried several networks (different ISP) several devices and several virtual locations.…
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Aliexpress.com can't be accessed when using Freedome
I have Freedome installed on my Android and PC (windows). Today I found that web site that I always visit - Aliexpress.com - can't be accessed both via PC and Aliexpress Mobile Apps. For Android, I have to disable VPN for accessing Aliexpress Apps, and it works. However, I can't bypass the Aliexpress.com on Freedome PC…
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Unable to connect
I am located here in uae. I am unable to connect to any of your server. Ythan
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Freedome connection or country change is veeeery slow from france to Falkenstein, Belgium, Paris, Ne
Dear Support Team, The connexion time to the VPN is very long since maybe 1 Month with Freedome. I am mainly based in France. I have a Windows 10 PC (i7), and my french provider is Orange (With Fiber 1GB/s) & i use an Android phone 6.0.1 (and it is the same). Before the connection time (from off to on) was around 1 second,…
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No connection since 3rd Jan windows 10
Hi I can no longer connect using Freedome. It states that DNS servers won't reply, that they are either wrong or don't exist. I tried this with multiple destinations, all with the same result. I had an update on my PC monday night, so I assume this has caused the problem. I never had a problem before with F-Secure, and…
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Can we use Sparks VIscosity with F-Secure Freedom
I want to use Sparks Viscosity along with F-Secure VPN to customize the websited bound or non-bound to VPN as some of required sites does not allow VPN. Can we do that with F-Secure Freedom as I need the OpenVPN configuration for Viscosity.
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Freedom IPv6 on iOS problems
Any suggestions on how to use IPv6 on an iOS/iPhone? Freedom can't establish a connection. It blocks emails, web browsing etc. I'm trying this on link.nyc which is a free public WiFi in New York City. I contacted link.nyc and this is what they said: "Our network is running on IPV6 for our network addressing, so I recommend…
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Freedome no longer working on 3 devices
I have been a Freedome user for a year now and have renewed again. Freedome used to work fine on two iPhones and 1 Macbook Pro (MBP) with two users with their own individual logins on the MBP. Recently, the second user on the MBP cannot use Freedome. Searching the online forums, a post now says each user on the laptop will…
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F-Secure keeps on saying "Freedome is protecting and encrypting your traffic now"
I am puzzled. While using my Mac during the day, the blue top right message " Freedome is protecting and Encrypting your traffice now" This message keeps on coming up as I use my Mac. I never turn Freedome off, so why does thsi message keep coming up. Does it mean that in between messages, Freedome is NOT protecting my…
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Transferring licenses on iOS
Hi, I purchased a 5-device license for my family during the holidays. Unfortunately (or fortunately, I guess) two of the devices have now been replaced now and we're unable initiate a license transfer as mentioned (https://community.f-secure.com/t5/F-Secure/Why-Freedome-asks-for-a-license/ta-p/78984). I tried installing…
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cann't connect to f-secure freedome since on the 3rd of january
I cann't connect to f-secure freedome since on the 3rd of january, this was the first time i am having such experince with my laaptop on freedom, please i need help on how to make it to start working thanks
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FreedomE Turning Off Without Me Noticing?
I'm sorry to be creating a thread on this as I know there are F-Secure customers who are much more important than I, but I couldn't find an answer anywhere online. My worry is this: That I'll be using FreedomE VPN while I'm browsing websites and that FreedomE would "turn off" without me noticing it. Is there any way to…
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Win 10 unable to connect to internet when Freedome is ON
Your computer is trying to use a DNS server that is incorrect or doesn’t exist. - message from windows diagnostics For the last couple of days, I've had the above issue when Freedome is On. running Win 10 Switching off fredome enables the connection to work again. Have made no changes to PC in that time other than normal…
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How to renew and upgrade licence ?
Hello, I currently have a license for 3 devices, with an expiration date at 6th february 2017. I would like to : - renew license for one year for 5 devices. - be able to use 5 devices in my current subscription. Is it possible to upgrade today my current license from 3 to 5 device (without paying for a whole year, as my…
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transfer a license to a new iOS
Hi, I need to transfer a licensen from my old iPAD to a new I bought. Can you please assist Br
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Maximum installations with code has been reached.
Hi! I just realized that freedome no longer is active on my ipad. "Maximum installations with this code has been reached, buy a new subscription". The only devices i have with freedome is the ipad, phone and computer. But it no longer works on the Ipad as i mentioned. I dont see any options to transfer a license on my ipad…
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Massive unexplained bandwith usage over celular network with Freedome on Android Phone
Hello, This month I faced limit excess problem and I overcharged. After inspected data usage statistics, realized that freedom using huge data over cellular network. I checked the other apps data usage (all they are connecting internet over freedom) surprisingly this values was much more less than freedom’s. So I wander if…
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OpenVPN conf files and certificates
Hi! Would it be possible to release configuration files and certificates for Freedome servers over OpenVPN (Like e.g. NordVPN does)? For basically no effort on F-Secures part (Because Freedome seemingly already uses OpenVPN?) it would allow VPN compatability with basically every OS out there, and make me and a lot of other…
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Freedome does not prevent connections while connecting to server (Win8.1)
Hello, I noticed today that Freedome does not prevent connections while it is connecting to server e.g. when starting after hibernate or restart. As my pc automatically connects to wlan I guess it is possible my IP can be leak because of this? I think it was doing it before, but not sure? So, how can I prevent my PC from…
