-
Aliexpress.com can't be accessed when using Freedome
I have Freedome installed on my Android and PC (windows). Today I found that web site that I always visit - Aliexpress.com - can't be accessed both via PC and Aliexpress Mobile Apps. For Android, I have to disable VPN for accessing Aliexpress Apps, and it works. However, I can't bypass the Aliexpress.com on Freedome PC…
-
Unable to connect
I am located here in uae. I am unable to connect to any of your server. Ythan
-
Freedome connection or country change is veeeery slow from france to Falkenstein, Belgium, Paris, Ne
Dear Support Team, The connexion time to the VPN is very long since maybe 1 Month with Freedome. I am mainly based in France. I have a Windows 10 PC (i7), and my french provider is Orange (With Fiber 1GB/s) & i use an Android phone 6.0.1 (and it is the same). Before the connection time (from off to on) was around 1 second,…
-
No connection since 3rd Jan windows 10
Hi I can no longer connect using Freedome. It states that DNS servers won't reply, that they are either wrong or don't exist. I tried this with multiple destinations, all with the same result. I had an update on my PC monday night, so I assume this has caused the problem. I never had a problem before with F-Secure, and…
-
Can we use Sparks VIscosity with F-Secure Freedom
I want to use Sparks Viscosity along with F-Secure VPN to customize the websited bound or non-bound to VPN as some of required sites does not allow VPN. Can we do that with F-Secure Freedom as I need the OpenVPN configuration for Viscosity.
-
Freedom IPv6 on iOS problems
Any suggestions on how to use IPv6 on an iOS/iPhone? Freedom can't establish a connection. It blocks emails, web browsing etc. I'm trying this on link.nyc which is a free public WiFi in New York City. I contacted link.nyc and this is what they said: "Our network is running on IPV6 for our network addressing, so I recommend…
-
Freedome no longer working on 3 devices
I have been a Freedome user for a year now and have renewed again. Freedome used to work fine on two iPhones and 1 Macbook Pro (MBP) with two users with their own individual logins on the MBP. Recently, the second user on the MBP cannot use Freedome. Searching the online forums, a post now says each user on the laptop will…
-
F-Secure keeps on saying "Freedome is protecting and encrypting your traffic now"
I am puzzled. While using my Mac during the day, the blue top right message " Freedome is protecting and Encrypting your traffice now" This message keeps on coming up as I use my Mac. I never turn Freedome off, so why does thsi message keep coming up. Does it mean that in between messages, Freedome is NOT protecting my…
-
Transferring licenses on iOS
Hi, I purchased a 5-device license for my family during the holidays. Unfortunately (or fortunately, I guess) two of the devices have now been replaced now and we're unable initiate a license transfer as mentioned (https://community.f-secure.com/t5/F-Secure/Why-Freedome-asks-for-a-license/ta-p/78984). I tried installing…
-
cann't connect to f-secure freedome since on the 3rd of january
I cann't connect to f-secure freedome since on the 3rd of january, this was the first time i am having such experince with my laaptop on freedom, please i need help on how to make it to start working thanks
-
FreedomE Turning Off Without Me Noticing?
I'm sorry to be creating a thread on this as I know there are F-Secure customers who are much more important than I, but I couldn't find an answer anywhere online. My worry is this: That I'll be using FreedomE VPN while I'm browsing websites and that FreedomE would "turn off" without me noticing it. Is there any way to…
-
Win 10 unable to connect to internet when Freedome is ON
Your computer is trying to use a DNS server that is incorrect or doesn’t exist. - message from windows diagnostics For the last couple of days, I've had the above issue when Freedome is On. running Win 10 Switching off fredome enables the connection to work again. Have made no changes to PC in that time other than normal…
-
How to renew and upgrade licence ?
Hello, I currently have a license for 3 devices, with an expiration date at 6th february 2017. I would like to : - renew license for one year for 5 devices. - be able to use 5 devices in my current subscription. Is it possible to upgrade today my current license from 3 to 5 device (without paying for a whole year, as my…
-
transfer a license to a new iOS
Hi, I need to transfer a licensen from my old iPAD to a new I bought. Can you please assist Br
-
Maximum installations with code has been reached.
Hi! I just realized that freedome no longer is active on my ipad. "Maximum installations with this code has been reached, buy a new subscription". The only devices i have with freedome is the ipad, phone and computer. But it no longer works on the Ipad as i mentioned. I dont see any options to transfer a license on my ipad…
-
Massive unexplained bandwith usage over celular network with Freedome on Android Phone
Hello, This month I faced limit excess problem and I overcharged. After inspected data usage statistics, realized that freedom using huge data over cellular network. I checked the other apps data usage (all they are connecting internet over freedom) surprisingly this values was much more less than freedom’s. So I wander if…
-
OpenVPN conf files and certificates
Hi! Would it be possible to release configuration files and certificates for Freedome servers over OpenVPN (Like e.g. NordVPN does)? For basically no effort on F-Secures part (Because Freedome seemingly already uses OpenVPN?) it would allow VPN compatability with basically every OS out there, and make me and a lot of other…
-
Freedome does not prevent connections while connecting to server (Win8.1)
Hello, I noticed today that Freedome does not prevent connections while it is connecting to server e.g. when starting after hibernate or restart. As my pc automatically connects to wlan I guess it is possible my IP can be leak because of this? I think it was doing it before, but not sure? So, how can I prevent my PC from…
-
After reseting my nexus 5x i dont have my subscribtion
Hi I reseted my phone a months ago and when i reinstalled Freedome i got a prompt who asks about my key. I bought a 5 device subscription 2 months ago and cant find my key anywhere. I bought via the android app and choosed "best value" and redirected to f-secure homepage. I worked perfect until i reseted my phone. Can you…
-
Freedome veeeery slow, Falkenstein, Belgium, Paris, Netherlands, Switzerland
Hi all, since ca. 3 month we are having speed problems when connecting to Freedome using Falkenstein servers. iMac, Macbook macos latest version iPhones, iPads iOS latest versions Why is that and when will F-Secure solve that issue? p.S.: switching to other European Freedome sites is as well very slowly. Belgium wasn't…
-
Amazon Prime Video blocked Freedome
For several days blocked Amazon Prime Video VPN service Freedome others like vpnclient works someone has the same problem or know something about it
-
Samsung Galaxy S7
I'm using a mobile device Samsung Galaxy S7 (SM-G930F) running Android 6.0.1. Today I've installed Freedome but after activating it I cannot succefully perfom any connection to the www or any app that relies on it. Anyone experiencing the same issue?
-
Scraped Ipad license need to be recoved
Hi, bought a new iPad Air 2 and deleted the old Ipad 2 in store. Tried to install Freedome on new iPad Air 2, but got error message that all devices were taken (License for 3 units - I have on PC and one iPhone active also). How can I recover the 3 rd unit license which I payed for? Best Regards Lars
-
Latest upgrade (1.8.3451.0) broke Freedome again
Hey. After upgrading to the latest update on my Windows, Freedome lost all functionality again. I'm getting the 'VPN initialization error' message that says my IPv6 is disabled. I'm pretty sure this has nothing to do with IPv6 randomly disappearing from my network adapter configuration as Freedome was working fine with the…
-
Mac app counts multiple users as multiple devices?
Hi, I have a 5-device license, but it seems that the mac app counts multiple users as separate devices. I have used Freedome on five devices but have run out of licenses. If this is so, how can I fix this problem? -tasaista
-
Actication code for 5 devices 'invalid' after installing on 2
Got a new android phone yesterday and attempted to install FreeDome on it, but can't get my subscription code to work. HELP! -- GKP
-
lost Freedome code
Hi, I'm trying to subscribe to Freedome on a second device and can't find my code. How do I retrieve there doesn't seem to be any way of contacting!?
-
Install on raspberry pi running OSMC (Kodi)?
I just bought Freedome and was able to install it in my PC and Android phone with no problem, using the respective apps However I´d also like to install in on my raspberry pi that runs OSMC with Kodi installed. How can I accomplish this? Thanks a lot
-
Move subscription to new PC
Hi I need to move my subscription to a new PC. The old one stopped working due to a harddrive failure. How do I do this? As an idea going forward it would be useful to include a device management feature to do this ourselves. Thanks Ian
-
Connecting to local server while Freedome is on?
Macbook with Freedome connected to WiFi has IP address 192.168.2.xxx. There is a website in 192.168.1.xxx I need to connect. With Freedome turned on I cannot connect to the website. Any settings available in Freedome to add an exception for 192.168.1.xxx network or specific IP address?
