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compatability
is SecureDome compatable with Windows 7 and auto update ??
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Does Freedome work with Google chrome ?
Just had freedome for a year and went to the renew page with seemed to indicate that Freedome does not work with Google chrome. Have I just paid for a year and had almost no protection ? Most of my internet is done on goole chrome. If this is the case this was never made clear to me at any point, so in effect I have paid…
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Fatal Error on Startup, Windows 7
Aite, Upon first install, Freedome worked flawlessly for the first day. The next day it crashed on startup, coming up with a fatal error message. I have re-installed 3 times. Any ideas?
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Activate f-secure freedome
Dear F-Secure Support, Last December I have bought a new license for F-Secure Freedome. And now the app for my iphone says expired This is right for the old key But now i have a new one since last december can you help me ?
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Connection from Thailand to Singapore Server - Recent Issue (Freedome Android App)
Hello F-Secure Community, Been using Freedome for a few months now with exceptional service and very good connections to Singapore one of my goto locations from Thailand. In the last few days the connection from Thailand to Singapore has been very poor when using Freedome with long connection times and reduced downloads…
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Why doesnt the support work?
Tried their chatt (doesnt work), tried to call but often no answers. IF someone answers the say they will come back via e-mail ... nothing happens. Does anyone know how to completely un-install Freedome, in an easy way?
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Validating does not work...
Hi, I'm trying to validate my subscription after purchase. I got the subscription code and press "Have a code?" I insert the code and it just buffers to infinity. I'm running it on a MacOS Sierra 10.12.3, if that helps. Thanks
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Slow connection and no mail when Freedome is ON
My connection drops from 250mb to about 65mb when Freedome is ON. Also, unable to send or received mail to/from Gmail in my mailclient (thunderbird) Can anyone help with ideas?
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Recover subscription code
Recently my hard drive died taking with it the only device I'd activated my most recent Freedome subscription on. I bought a subscription on the 23/11/16 and unfortunately can't find the email with the subscription code. I can provide the invoice number if it will be any help. Is there a way to recover the subscription…
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Need activation key re-sent
Hi, ive lost the email for my subscription, can you resend it please?
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U.S Netflix!!! HELP
Hello everyone! I am not able to access U.S Netflix from various locations in the States. Are we going to be able to access U.S Netflix anytime soon?
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Campain cod
I do have the log on cod but are not able to find the campaign cod?
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Sticky Gui
Hi Platform : Windows 10 home(latest build available 25.1.2017) F-secure Freedome for PC 1.10.3502.0 After being active(Finnish endpoint) for a while in the backround,Gui gets very very sticky,almost inoperable…. Restart of the service sometimes helps..suggestions to investigate further? Thanks JOnes
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Renewal Question
Hi, My subscription will expire on 14th Feb. Today i bought a 5 device 1 year renewal license. If i renew today, will it be one year from today or it will be one year from 14th Feb?
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No Freedome GUI on Windows 7 - only a white rectangle
I am running a fully patched Windows 7 box and for over a year, cannot use Freedome because I don't get a GUI - just a thin white rectangle where the top left section of the GUI should be. It must be starting or running because I do get messages when new Freedome versions are available and I do the update, but still no…
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F-Secure & Windows 10 VPN Settings
Can you tell me what information should be used in windows 10 vpn setup for F-Secure?
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How F–Secure Freedom protects Popcorntime torrent users anonymity?
How F–Secure Freedom protects Popcorntime torrent users anonymity? Some people have got thousands of euros of bills in Finland using Popcorntime torrent net! It seem that Saunalahti have been active giving out their customers ip numbers.
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The connection is week with Freedome connected.
I have bought your program – Freedome. I’m connected to Denmark, living in the Czech Republic, Teplice, near the German Border. I use mainly the program for security and hide my IP address. Using Windows 10 with the Defender, it´s updated, nothing else installed for optimicing or protection But you program make the…
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Privacy policy clarification
Hi, Just a quick one. Your privacy policy states the following: "we maintain temporary logs that contain the duration of the VPN sessions, the amount of data transferred, the device ID and the public IP address from where the VPN client connects to our service" Am I right in thinking this equates to the following? -…
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Epson network printer issue
Since I have installed Freedome my Epson wifi printer has stopped printing and scanning has anyone come across this problem or knows how to rectify?
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Moving my Freedome license from one phone to another?
Hello Can you tell me how to move my one of my freedome licences from one phone to a new one (both iOS), the app is no problem, it is the subscription code that is the problem! A have a 3-device purchase from F-Secure/CleverBridge. Kind regards Kasper
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[HELP] Where I can find my account ID?
I bought Freedome in Sep for my Mac. Can I use Freedome on my iphone as well? If yes, where I could find my account ID? I counldn't find my purchasing email I think
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F-secure update
After a >Freedome update I cant turn protection on and I get a failure message saying there is a driver failure and the PC have to be restarted which dont help. Runf windows 10
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Support issue
I bought a 3-device license a few days ago and I contacted chat support today to try to take advantage of the 24-hour promo (5-device license for $40). I repeatedly tried during the listed hours and never got connected. I finally got connected and this was the result: 4:52 PM Connecting... 4:52 PM Connected. A support…
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VPN loses Internet connection on i-pad
When I switch on F-secure Freedome on my i-pad, I immediately lose my internet connection. I am in a Marriott Hotel in the USA with London UK as my virtual location. I am not having the same issue on my Windows 10 PC. Any suggestions please?
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Does Freedome disconnect vpn when the smartphone is locked/idle?
Hey! Scenario: My Android smartphone is on the table, with the screen locked. I pick up the phone and press home button to turn the screen on to see if there is notifications. I notice the Freedome status icon looks lighter than usual. You know the icon that looks like signal strength or something. Now when i unlock the…
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Re: Moving my Freedome license from one phone to another?
I also have a 3-device purchase from F-Secure. I want to use a Huawei Android phone in stead of an LG Android phone. How can I transfer the code?
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Freedome v1.8.3451 won't work with Microsoft Edge browser
Hi, Freedome v1.8.3451 won't work with Microsoft Edge browser (Windows 10 Pro v1607 build 14393.576) Edge won't display the home page (Bing, DuckDuckGo doesn't matter) when Freedome is active: Message (in Dutch): Deze pagina is niet bereikbaar (which means 'cannot reach page')
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Some Freedome nodes really slow
Hello, I've been using Freedome since it was first released, and for a long time I was extremely happy with it. But now, for maybe a year, that has not been the case. The software works really well, but my gripe is that some nodes are super super slow. Especially the one that I would like to use, Finland. I'm trying to…
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Transfer multi-platform license from my old iphone to new one! Freedom!
I changed iphone model and want to tranfer my old to new one. But, Freedom said your license is expierd, purchase more. I have 3-devices multi-platform license and use them on: 1.Mac 2.Mac 3.iPhone Freedom on Mac is working on the same device but different OS (Multi-booting). So, I deleted Freedom on my old iphone(3) and…
