Accessibility

CW_Lau

I'm a totally blind user and required a screen reader software called Jaws to access Windows-based PC. I've downloaded freedome software from your web site and tried to install it. When it was executed the exe file, my screen reader Jaws was unable to to read what instructions appeared on the screen. Therefore, I could not install your freedome. I should be grateful if you would include accessibility in your next release in the benefits of the blind comunity. Then, I'm able to use or subscribe the service of your software. Thanks.

[Deleted User]

Hi CW_Lau,

 

Thanks for letting us know about your situation. I will let the Product team know about your feedback. If there is an update, I will keep you posted.

 

Sorry for this inconvenience.

[Deleted User]

Hi CW_Lau,

 

Update from our team: Our mobile clients support screen readers but the desktops don’t have that. Our product team will look into this and see what it would require to have this support too.

CW_Lau

Hi Laksh,

Thank you for your follow-up.