I want a refund

irvinmolina_
irvinmolina_ Posts: 2
in F-Secure FREEDOME

I just purchased a month subscription for my android about an hour ago and made several different tests. Sorry to say but I am not too flattered. I'd like to get a refund asap. 

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi irvinmolina_,

     

    If you have purchased your Freedome license from the Google playstore, they are the contact point for any refund. You have to cancel the subscription in the Google play store.

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  • irvinmolina_
    irvinmolina_ Posts: 2

    I tried doing that several times already and nothing shows up in my subscriptions list regarding your app. I tried closing and opening playstore, tried to Uninstall and install the app, and nothing. 

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi irvinmolina_,

     

    You can check these links here and here for more information. May I know within how many hours did you try to request for refund after you have purchased the license?

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