Subscription code will not verify in FREEDOME Android app on Chromebook

AJT
AJT Posts: 2
in F-Secure FREEDOME

hi, I installed and paid for the Android app on an Asus Chromebook, which generally runs Android apps without problems. When I enter the subscription code I get "Could not verify your code. Please try again later". Tried several times with same result. Has anyone succeeded in running the app on a Chromebook? 

Thanks!

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  • Pavitra
    Pavitra Posts: 81 Former F-Secure Employee

    Hi AJT,

     

    Welcome to F-Secure Community!

     

    I have moved your post from FS Safe to FS Freedome Board.

     

    Chrome book is working on Chrome OS which is not a supported Operating System for Freedome. FS Freedome supports the following Operating Systems as listed here

     

    Thank you

     

     

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  • AJT
    AJT Posts: 2

    Actually, the trial version of Freedome seems to work just fine on my Chromebook  -- I'm able to set up and use VPN connections. It is only the subscription code functionality that seems to fail. Does anyone know of a work-around? Is there a plan to formally support ChromeOS in the future?

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  • TifaOng
    TifaOng Posts: 32 Former F-Secure Employee

    Hi AJT,

     

    Freedome is not supported on Chromebook at this moment, however, I will highlight this to the Freedome product team.

     

    Thank you for your feedback.

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