I finally found the reciept for my original F-SECURE renewal. I took all of November off for hunting season. I went ahead and updated to the new (low priced) F-SECURE SAFE. I would like to to be reimbursed or have the F-SECURE renewal removed from my debit card invoice. Thank you.
Sorry for my reply. I'm only F-Secure user (their home solutions).
Maybe you should to contact F-Secure Support Channels directly.
(chat, as example, is available with current minute).
Or maybe possible to try/find and follow any instructions from purchase-confirmation letters (or so).
Also if not possible to do it with your account (F-Secure or their partners).
It is good to try both F-Secure websites -> your local (what chat-hours should be as 'phone-hours' with your local time) and "home_global" (where can be unexpected available-hours for some locations).
For example, home_global with 'available'-status of chat (current minute):
But possible to meet another kind of trouble with chat.