Youtube not loading

Adam75
Adam75 Posts: 2 New Member
in F-Secure Internet Security

Hi I have F-Safe installed with content resritctions on and you tube is not loading at all. The page does not load i get error message "Make sure that you’ve got the right web address: https://www.youtube.com"

 

I've turned off content restrictions but it still doesnt load

 

any ideas?

 

 

 

 

 

 

 

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Comments

  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Hello Adam, 

    Since when do you experience this problem?

    Could you make sure that this is related to SAFE?

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  • Adam75
    Adam75 Posts: 2 New Member

    The issue started to happen as soon as I installed safe. I have no issues accessing YouTube on any other device on the same network where SAFE is not installed. 

     

    I can uninstall safe safe and see what happens?

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  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Rather than completely uninstalling, you could in the user interface under Tools, try to temporarily turn off all security features.

     

    Make sure to turn it back on once the test performed. 

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