With freedome on audio apps keep stopping

Sarah_E25
Sarah_E25 Posts: 1 New Member

 Samsung S 21 phone with Freedome on What's App, Spotify, and BBC Sounds all stop after 3 mins. Tried all kinds of ways to fix it and only when I turned Freedome off did the problem resolve....

Answers

  • Amirul
    Amirul Posts: 44 Moderator
    edited January 14

    Hi @Sarah_E25

    Thank you for reaching out to F-Secure Community.


    Samsung S 21 phone with Freedome on What's App, Spotify, and BBC Sounds all stop after 3 mins.

    Can you confirm when this issue happen, are you still able to access the internet? Maybe you're still able to use YouTube and other apps without any issue.


    Tried all kinds of ways to fix it and only when I turned Freedome off did the problem resolve....

    Just want to confirm if you did try to troubleshoot by reinstalling the F-Secure Freedome VPN ?

    Looking forward to your update.