F-Secure SAFE closes in my Huawei ELE-L29 running Android 10.0

JEGR

Hello. In my phone F-Secure SAFE is open only for a few minutes after I reboot it or after I manually start the app. I never close manually the "F-Secure needs to show this notification to prevent Android from closing it" notification. Still, there has not been a full analysis since july 2021. What should I do?

Ukko

Hello,

I am not sure that your experience is related to known trouble, but there are some topics about Huawei devices and F-Secure SAFE solution.

Some of them:

• Why does F-Secure SAFE go inactive on my Huawei device? - F-Secure Community
• How to prevent Huawei Ultra Power Saving mode from switching off the security app - F-Secure Community

However, since your description is something like "crash":

In my phone F-Secure SAFE is open only for a few minutes after I reboot it or after I manually start the app. I never close manually the "F-Secure needs to show this notification to prevent Android from closing it" notification. Still, there has not been a full analysis since july 2021. What should I do?

so, do you mean - that you can not even use / open F-Secure SAFE interface. Like if you launch application - some minutes of use and it closed / crashed. Or the trouble with the "scanning" try?

Could you also try to find which version (of F-Secure SAFE) installed on your device?

Thanks!