-
Lost subscription after reinstall?
Hi! Freedome updated itself. After the update it didn't connect anywhere and i decided to try and reinstall the program. I reinstalled it and it reverted itself back to trial-mode and tells me that it's expired. I bought f-secure safe because of this freedome campaing(1yr of Freedome with Safe) that was on in september and…
-
No web access after Freedome protection is on with Mac + Netgear Aircard
Hi, I am having quite straightforward problem. I installed freedome yesterday, but as soons as I enable the protection my web access dies. I am running Mac OS X El Capitan v10.11.1. Internet connection is going through Netgear (Sierra Wireless) ac762s Aircard 4G dongle, which is connected to computer with USB. Network…
-
Issues with Freedome subscriptions
I purchased a 5 device license from the website on Apr 27th, and using 4 licenses: 1 desktop / laptop / tablet / phone, but it seems one license is stuck in limbo and I'm unable to install the license on another phone. Could someone check if a licence is stuck in limbo from a previous OS reinstall or something? Really hope…
-
refund
Hello, Can't get your support page to work properly. I've sent about 5 requests for a refund but no confirmation on success. What's the address where I could request my refund.
-
After a Windows 10 upgrade, Freedome prompts an IPv6 error message with several Ethernet connexion
I can't use Freedome after win 10 upgrade even I have done as you informed earlier post (with almost same name). Is my problem somehow related for several Ethernet connexcion(Win 8.1 it worked well) and how I can solve this problem. Freedome works well at Ipone6 but not in my Windows laptop. (3 users lisence) I have now…
-
Driver Installation Error
Whenever I turn my laptop on and activate Freedome, I always get this message. After a reboot it works fine but it's very inconvienient having to start my device twice each time I need to use it. Is there any way to fix this?
-
upgraded phones. need to change subscription so I can use freedome
upgraded phones. need to change subscription so I can use freedome. Please help
-
Freedome subscription code from old android tablet to recently purchased android tablet?
I tried old android version tablet and it didn't work so well. Now I have new tablet and need to transfer freedome to this device new from old device not in my use. How to do this or do I have to stop using F-Secure all together? Multiple device license on PCs and the tablet. Now it says subsciption is full, even if it is…
-
You have reached the maximum number of activations
I am getting this message when trying to reactivate my Freedome Licence. I had it working with Windows 10, but suddenly it would not start. Have uninstalled an reinstalled a number of times, and also used the uninstall tool provided. Now I can't even activate it due to the message above although I haven't got inactivated…
-
Espoo connection is one **bleep**ing joke now
After Freedome Espoo servers were changed to Ficolo's, connection has become totally useless. Speed is restricted and because of Ficolo's staff is full of hobbiests and have nothing else than marketing background, it is 101% sure that they are also collecting user data. When will this be fixed? I paid for good quality…
-
I can't launch freedome
Hello, When I try to launch freedome, it starts and immediately stops. Here's the pvpngui.log last lines : 2015-11-23 17:42:25.639 [20a8.277c] I: *** LOGGING STARTED *** (UTC+00:00, local:+1: 00, session: 0x1) 2015-11-23 17:42:25.639 [20a8.277c] I: QtHelpers::initializeCCFLog: Version 1.0.1958.0 2015-11-23 17:42:26.805…
-
Freedome 1.0.2246.0 blocks WINDOWS UPDATE?
Since i have installed the latest Version it seems i cant connect to WIN UPDATE. I have now two active networks: my normal WIFI and a FreedomeVPNConnection. The latter has no connection to the internet. All other stuff works fine, my IP is as it should be and all other Internet services are running, but WIN UPDATE is…
-
Espoo/ Oslo/ Stockholm Servers slow -- whatsapp crashes
In the evening I get only 4-8,5 MBit of my 100 MBit Connection, with the gateways mentioned above. And whatsapp still doesn't connect, threema also. So I don't use it at the moment. Will you fix this?
-
Freedome Won't Start Since Updating to Win 10 Nov Release
I updated to the Nov release of Win 10 on my tablet and now Freedome won't connect. I uninstalled and then reinstalled it twice but it still won't connect. There is no warning message just "Protection OFF" all the time. I've set Freedome to start with win 10 but no luck. I also tried pressing and clicking the protection…
-
Windows 10 Tablet
Getting the IPV6 error on a windows 10 transformer, Freedome will not connect. I downloaded the windows PC version for it. Freedome seems to be trying to use the ethernet port which does not exist, this device is wifi only. Am I using the wrong version? What should I do?
-
Key not working
I had some problems with the update and had to reinstall the key a few times. I have a 1 year subscription for 3 devices but can no longer use the key on any device.
-
Freedome subscription code does not work
I have a Freedome subscription for 5 devices and installed to those devices. Now suddenly Freedoem does dot work in my daughter's MacBook. She just got message that "you have reaced the maximum number of installations with this code." The message is not true - I have just right amount of devices - and my subscription…
-
Unable to turn Freedome ON
even after uninstalling freedome through the dedicated Tool, and reinstalling to the latest version, Freedome won't turn ON Freedome v10.0.2246.0 Windows 10 (10586 but happened first with previous release)
-
Freedome fatal error
Hi, I got the message: fatal error. Reinstall the software. How do I do that without having to pay the subscription one more time? How do I supply the fsdiag? BR Vänsviken
-
Why Freedome is not automatically on?
I have a F-Secure Freedome (1 device/1 year license) for my tablet (Lenovo IdeaTab S6000-H, Android 4.2.2). When I switch my tablet on there is an information screen (sorry for my bad translation): “Attention - Freedome tries to create a VPN connection. If you continue, you’ll allow that the application gets all the…
-
Unable to open site with VPN on
There are a few websites that I cannot access with Freedome VPN turned on. If I turn it off, the web pages open without any problem. This is in America and I'm guessing it is because the request is coming from outside America. Is there anything I can do?
-
IP adress
The system give you an IP Adress. Is this IP for 1 user only or is it a shared IP? If it is not a shared IP, will you concider make it shared? That will increase the anonymity dramatically.
-
I lost a lisence because I had to reinstall the windows
Hi, I had a freedome license for my computer ( 5 licencse for 1 year), which I got because I had bought f-secure SAFE for 5 devices. My freedome worked, but after reinstalling the windows, I cannot use that code which came to my e-mail on august. What should I do? -Pekka
-
Freedome reveals my ip-address + mystery address in USA
From this page you can check if your vpn is leaking your ip-address. This page gives me three ip-addresses 198.18.13.142 (?????????????????????) 86.50.XXXXX (my own) 188.126.80.26 (Freedome's chosen location) What is that third ip-address?! You can (probably) fix the leaking problem by loading some app like Scriptsafe but…
-
Freedoms selecting wrong city
I set freedome yo the Pacific Northwest and it routed through a sever in Helsinki , I selected Mexico and it routed me thru Beirut. What's wrong? How do I fix.
-
iOS - VPN gets disconnected in standby
Using latest Freedome on my iPhone 5s with iOS 9.1. The VPN symbol disappears when the screen goes off, as soon as I turn it back on, after a while it appears again. This currently happens everytime the display goes off. Tested with NL and DE node. Did remove the configuration and uninstalled, restarted and reinstalled.…
-
Freedome won't connect and then after a while it just crashes
This is using windows 10 and Freedome 1.0.2246.0.
-
Freedome latest windows update
Hi, This message just lo let you know that the latest update of Freedome on my Windows 7 has introduced some kind of bug: I use to make windows to hibernate by closing my laptop when I do not using it and since the latest Freedome update (version 1.0.2246.0), when Windows is awakening sometimes a Freedome error message…
-
Freedom Voucher
Hello, recently I was lucky enough to receive a voucher to evaluate your excellent multi-device Freedom VPN product for a year. Recently I had cause to reimage my devices (I am a security guy and often comes with the territory). Since I reimaged, the voucher that you were kind enough to provide me with is no longer…
-
Freedome slowing down
Hi, I am trying to watch Netflix with Freedome both through Finnish and US servers. Earlier it worked fine, but nowadays doesn't work at all sometimes of the day. Has F-Secure become greedy lately to sell more subsriptions than capacity can handle or what could be done? My internet connection is >30mbps and should not be…
