1000 subscription days dissapeared



I had more than 1000 days of subscription.

But now I lost all.


What's the problem?


  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hi AlexLmor,


    Did you get your 1000 days of Freedome subscription from F-Secure SAFE trial account? We are now in the process of expiring the Freedome subscription codes that are linked to trial F-Secure SAFE licenses, as the free 1-year Freedome subscription was only for customers who purchased F-Secure SAFE from the campaign. These Freedome subscriptions will be expired over the next few weeks.


    When we expire these Freedome subscriptions, your Freedome subscription will expire 7 days after this. If multiple Freedome subscription codes have been used on the same device, your installation will expire one week after we expire the subscription.


    Multi-platform Freedome subscriptions are available from our web pages at https://freedome.f-secure.com/. Single platform subscriptions can be purchased for Apple iPad and iPhones from the Apple App Store and for Android devices from the Google Play Store.

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