Lost my premium subscription

Intel Posts: 1 New Member



I recently signed up for the free freedome subscription via voucher.  I was able to sign up my laptop and my tablet doing this.  Now when I log into Freedome it says I only have a few days left??  Last time I checked I still had months left...  What happened?




  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi @Intel,


    I have moved your post to the Freedome board. May I know how you signed up for the Freedome voucher? Was it got from the F-Secure SAFE account?


    If you have got the Freedome vouchers from SAFE trial account, we are now in the process of expiring the Freedome subscription codes that are linked to trial F-Secure SAFE licenses, as the free 1-year Freedome subscription was only for customers who purchased F-Secure SAFE from the campaign. These Freedome subscriptions will be expired over the next few weeks.


    When we expire these Freedome subscriptions, your Freedome subscription will expire 7 days after this. If multiple Freedome subscription codes have been used on the same device, your installation will expire one week after we expire the subscription.


    Multi-platform Freedome subscriptions are available from our web pages at https://freedome.f-secure.com/. Single platform subscriptions can be purchased for Apple iPad and iPhones from the Apple App Store and for Android devices from the Google Play Store.

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