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Out of Freedome subscriptions
Ran out of my three subscriptions, as I am constantly re-installing and upgrading hardware. Both mobile and PC. Sorry for the inconvenience, but I would really like to use the purchased software on my three devices, even if I change them once a week. How can I reset the counter? -Ossi
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Invalid subscription code
I am unable to redeem my code as it says it has already been used once on this mac. I had to unistall it as it said the app was damaged when updating. Now I can't redeem my code. Help please.
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I Purchased a 1 year license for 3 devices and need to move 1 license.
I Purchased a 1 year license for 3 devices on September 17th 2015. I installed 1 license on my Android Tablet and 2 licenses on my two PC's. I removed the software from 1 PC and have since sold the PC. I would now like to reactivate that spare license on a new laptop which I purchased with the proceeds from the desktop…
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"Port Fail" vulnerability?
Is Freedome succeptible to the Port Fail vulnerability? If so, is there a fix on the way? Thanks :)
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Freedome is not in "My Safe", bought it again for 3 devices and got only one code
Where can I generate the other two codes?
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Can't activate license - Freedome for Windows
Subscription section in program only shows "Trial pariod valid to...". I can't input license code because there is no button to click.
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Monthly subscri
I'm trying to buy a one month subscription but on the app freedome it will not let me, I tried going on the website & it only gives me the option to buy for 1 year for 3 devices. I tried calling customer service & that was no help at all they just give you websites to go to.
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Freedome won't start
Tried to upgrade to the latest version this morning. Got a message that something went wrong. I can't switch it on. System is Windows 7 on an old laptop.
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Subscription Code Doesn't Work
I have a 5-device subscription and I was using it on two iPhones, two MacBooks and one iPad. I recently upgraded two iPhones and now I cant use Freedome on my iPhone and my fiancé can't it on hers because it tells us that we have run out of subscriptions that we can use. Is there a way to reset the Subscrition so that old…
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Uninstall problem
Unable to Uninstall Freedome via programs and features on Windows 10. Is there a UI tool ur Manual uninstall guide for this?
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Reinstallation of freedome and number of licenses
I currently have the 3 devices, one year subscription. I have freedome on 3 devices, however on one of the devices (android phone) I reinstalled freedome and got the message that I exceeded the limit. What should I do?
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Subscription code not accepted (multi-license iPad)
I have bought a 3 devices subscription but when I try to enter the code on my iPad I get a Oops message, that this ID isn't valid for this device. I tried reinstalling etc, but still no success. I do have an active subscription for this specific device. Any idea on how to fix it?
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Can't activate license
Hi, I have a multi device subscription that I can't activate on my iOS devices. I had originally bought the service directly from Apple App Store. Now I also bought multi device subscription during black friday sales. My original subscription expired on the 10th of december, and I was told to wait till then to upgrade the…
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Direct connection to local VPN servers?
Hi, I just tried Freedome and simply loved the ease of use of it! Is it somehow possible to connect directly to a regional VPN server your provide? Of course assuming I'd pay for the Freedome product and had all the rights to use it. An example of my use case would be: I want to route all traffic to aftonbladet.se through…
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Performance so slow since 1 week
Hi team, I am based in the UAE and for the last week or so, accessing any website when Freedome is ON has been extremely difficult, so difficult that I am getting time outs, etc. When not activated my performance is OK (24M download / 1M upload as tested on Speedtest.net). I tried with several different locations (Paris,…
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Freedome doesn't work well !!!!
Hi First thanks for the great service that you provide . I bought some of your products couple adays ago, but I have a problem with Freedome, it doesn't work well sometimes it takes long time to connect to the server and usually it doesn't connect it just keep displays "connecting to Singapore or other servers…
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Move Licence
Hi! I want to temporary move my licence from one device to another during vacation. How could I do that? (From one W10 device to a Android tablet and then back.) /L
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Subscription code doesn't work
Hi I had to reinstall Freedome because it had problems after win 10 1511 upgrade. Somekind of driver error.. So I would need another code, because I have already installed Freedome once with the code. Could you send me another asap? Best regards Antti Kinnula
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Freedome 3 user
I have a Freedome 3 user account. I have it on 2 laptops and 1 PC. One of my lap tops has crashed with the windows 10 operating system. I have had to recover the laptop a number of times over the last few days. The computer seems stable now I have reinstalled Freedome ok when recovering my computer. I now seem to have the…
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How to use the remaining 200 days of Freedome subsrcitpion after Mac OS X reinstall?
Hey there, I am using the latest Freedome Version on OS X El Capitan. In a promotion I received a 1 year Freedome subscription for free with about 200 days left. In the promotion you could generate a voucher on a website, but I don't have that voucher anymore. I need to make a complete reinstall of OS X and I am wondering…
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Chrome Os
Hello there, any news about supporting Chrome Os?
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Freedome does not work after last update
Sat 5 dec, i installed Freedome update on my laptop (Win 10). After installing the update, Freedome can not be switched on in active VPN modus. I got the message: a fault has occured. After de-installing Freedome, installing an older version of Freedome, same fault occures. (VPN can not switched on) Freedome does recognize…
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Freedome for PC kills my bandwidth
Hi ! I'm just trying Freedome for PC, my internet connection is by optical fiber, usually 480/180 mb/s PC connected via ethernet (gigabit), using Freedome brings my connection down to a lousy 38 mb/s, AV is FS, fwall native windows 8.1 any idea ?
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Upgrading subscription
Is it possible to upgrade a current single subscription to 3 devices. I installed the trial on my iPad and once the trial was finished I paid for a years subscription. What I didn't realise at the time was there were other subscription options. I would now like a license for my android phone & PC. Is it possible to upgrade…
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Connectivity from different exit locations varies
Using Freedome on Win10. If my exit is Finland, I can't get the game, EVE online, to connect. This has changed in the last week, it used to work properly, now my connection to the servers the game uses has not worked for at least 3 days. I have to set my exit to be for example Stockholm, and then I can get the launcher to…
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Yle Areena does not work
Hi, I'm on 2 weeks trial for Freedom and I live in Belgium. I haven't had any problems with Netflix, but on the contrary, I can't watch programmes from Finnish Yle Areena. The programmes are uploading but the picture is horrible (pixeled) and cutting and freezing every 10 seconds. Any tips for this? I'm using my laptop…
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Freedome subsciption code not working after reinstallment
My reference code is: xxxxx After updating the newest version of freedome, the software stopped working, always informing of a fatal error. After deinstalling and reinstalling freedome on the computor, the subscription code is no longer valid, even though it should be until next june. EDIT: Removed PII
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Code not valid
I have a code that I have never used until today and when I try to enter it, I get a message that it is not valid. Please rectify. Kind regards
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Reddit AMA for Freedome VPN
Come and join our @reddit_AMA and ask us anything about F-Secure Freedome! Tuesday, December 15th, 2015 Helsinki: 19:00 Germany: 18:00 UK: 17:00 New York: 12:00 https://redd.it/3wyig5
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Reached max number of installations, mailed proactively Laksh on wednesday. No cake.
I went through all the loops and sent a private message with required (everything) information to Laksh this wednesday to no avail. I'm willing to forward that message to anyone available in order to get this thing fixed before weekend lands. Currently using Freedome only on my tablet, while having a license to three…
