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Espoo/ Oslo/ Stockholm Servers slow -- whatsapp crashes
In the evening I get only 4-8,5 MBit of my 100 MBit Connection, with the gateways mentioned above. And whatsapp still doesn't connect, threema also. So I don't use it at the moment. Will you fix this?
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Freedome Won't Start Since Updating to Win 10 Nov Release
I updated to the Nov release of Win 10 on my tablet and now Freedome won't connect. I uninstalled and then reinstalled it twice but it still won't connect. There is no warning message just "Protection OFF" all the time. I've set Freedome to start with win 10 but no luck. I also tried pressing and clicking the protection…
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Windows 10 Tablet
Getting the IPV6 error on a windows 10 transformer, Freedome will not connect. I downloaded the windows PC version for it. Freedome seems to be trying to use the ethernet port which does not exist, this device is wifi only. Am I using the wrong version? What should I do?
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Key not working
I had some problems with the update and had to reinstall the key a few times. I have a 1 year subscription for 3 devices but can no longer use the key on any device.
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Freedome subscription code does not work
I have a Freedome subscription for 5 devices and installed to those devices. Now suddenly Freedoem does dot work in my daughter's MacBook. She just got message that "you have reaced the maximum number of installations with this code." The message is not true - I have just right amount of devices - and my subscription…
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Unable to turn Freedome ON
even after uninstalling freedome through the dedicated Tool, and reinstalling to the latest version, Freedome won't turn ON Freedome v10.0.2246.0 Windows 10 (10586 but happened first with previous release)
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Freedome fatal error
Hi, I got the message: fatal error. Reinstall the software. How do I do that without having to pay the subscription one more time? How do I supply the fsdiag? BR Vänsviken
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Why Freedome is not automatically on?
I have a F-Secure Freedome (1 device/1 year license) for my tablet (Lenovo IdeaTab S6000-H, Android 4.2.2). When I switch my tablet on there is an information screen (sorry for my bad translation): “Attention - Freedome tries to create a VPN connection. If you continue, you’ll allow that the application gets all the…
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Unable to open site with VPN on
There are a few websites that I cannot access with Freedome VPN turned on. If I turn it off, the web pages open without any problem. This is in America and I'm guessing it is because the request is coming from outside America. Is there anything I can do?
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IP adress
The system give you an IP Adress. Is this IP for 1 user only or is it a shared IP? If it is not a shared IP, will you concider make it shared? That will increase the anonymity dramatically.
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I lost a lisence because I had to reinstall the windows
Hi, I had a freedome license for my computer ( 5 licencse for 1 year), which I got because I had bought f-secure SAFE for 5 devices. My freedome worked, but after reinstalling the windows, I cannot use that code which came to my e-mail on august. What should I do? -Pekka
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Freedome reveals my ip-address + mystery address in USA
From this page you can check if your vpn is leaking your ip-address. This page gives me three ip-addresses 198.18.13.142 (?????????????????????) 86.50.XXXXX (my own) 188.126.80.26 (Freedome's chosen location) What is that third ip-address?! You can (probably) fix the leaking problem by loading some app like Scriptsafe but…
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Freedoms selecting wrong city
I set freedome yo the Pacific Northwest and it routed through a sever in Helsinki , I selected Mexico and it routed me thru Beirut. What's wrong? How do I fix.
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iOS - VPN gets disconnected in standby
Using latest Freedome on my iPhone 5s with iOS 9.1. The VPN symbol disappears when the screen goes off, as soon as I turn it back on, after a while it appears again. This currently happens everytime the display goes off. Tested with NL and DE node. Did remove the configuration and uninstalled, restarted and reinstalled.…
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Freedome won't connect and then after a while it just crashes
This is using windows 10 and Freedome 1.0.2246.0.
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Freedome latest windows update
Hi, This message just lo let you know that the latest update of Freedome on my Windows 7 has introduced some kind of bug: I use to make windows to hibernate by closing my laptop when I do not using it and since the latest Freedome update (version 1.0.2246.0), when Windows is awakening sometimes a Freedome error message…
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Freedom Voucher
Hello, recently I was lucky enough to receive a voucher to evaluate your excellent multi-device Freedom VPN product for a year. Recently I had cause to reimage my devices (I am a security guy and often comes with the territory). Since I reimaged, the voucher that you were kind enough to provide me with is no longer…
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Freedome slowing down
Hi, I am trying to watch Netflix with Freedome both through Finnish and US servers. Earlier it worked fine, but nowadays doesn't work at all sometimes of the day. Has F-Secure become greedy lately to sell more subsriptions than capacity can handle or what could be done? My internet connection is >30mbps and should not be…
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Freedome cant connect
Hi Im trying your product, but t dosnt seem to work. It just says connecting... I have uninstalled my internet security protection from AVG and im using Windows 10. I have read on the forum and tryed to make freedom work, but no luck.
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Intermittent connection with any location. DNS_PROBE_FINISHED
Hi, I am experiencing serious connection issues on Freedome for Windows 8.1. Regardless of which location I pick or which browser I use, the connection works for 30 seconds to a minute before it stops. Chrome gives me a DNS_PROBE_FINISHED_NO_INTERNET message, refreshing the page delivers a few DNS_PROBE_STARTED a few times…
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Visual Studio Android emulator causes disconnect
Hi, I'm running Freedome on Win 8.1 64 bit and Win10 64 bit systems. Running fine until I installed the Android development system under Visual Studio 2015. When the Emulator starts from Visual Studio - you are asked: "Do you want to configure the emulator to connect to the internet? Your computer may lose network…
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License deactivation and reactivation
I have bought a 12-month 5 device license for Freedome. I work in mobile software development and go thru devices very fast. Is there a way to first of all see on which devices my 5 licenses are activated on and secondly deactive the license from some of my old devices in order to be able to activate Freedome on my newer…
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Payment Procedure
I would like to use the Freedome product on my Mac and iPad, only those two devices. I am looking forward to have a word of advice regarding the more convenient payment option I can get, taking into account that the subscriptions offered on the website starts with three devices. Thank You!
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Internet connection failed when Freedome is on
I installed Freedome yesterday and it blocks the internet connection. When it is on, I have no internet connection. What shall I do? What is the problem? I called the product support and they said that they don´t know anything about this product???? Feels very helpless. It happens to all locations. In my tablet it works…
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Freedome won't open after update
Bought SAFE (1 year for 5 devices) months ago, received an email about a voucher for 1 year use of Freedome (in august to be used before 30.9.2015). Have SAFE installed on 3 devices. Took that offer and installed Freedome onto two computers. One computer (win 7) has not had Freedone used or updated since installation and…
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Moving Freedome subscription to a new phon
Hi! How can I move a Freedome subscription from my old phone to a new phone (both Android)? Thanks!
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Freedome suddenly not working
Been using it all right for past 2 months. I use it to bypass SonicWall installed by workplace. Suddenly won't work today and only keeps connecting.... Using Mac osx 10.9 Help
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Freedome update problem. Error, something went wrong, we are sorry.
Freedome 1 year/3 devices: laptop, not working; PC, not working; cellphone, not installed Windows 8.0 laptop with Microsoft November 2015 patches. This is my main machine. Freedome 1.0.2085.0-->1.0.2246.0 Freedome-window New update available We have an updated version of Freedome for you to install (1.0.2246.0). Do you…
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Freedome impacting seriously battery life mobile phone
Hi, I have a Sony Z3 compact running under Android 5. I installed Freedome about 10 days ago. Since then, the autonomy of my mobile is divided by 4 !!! From about 4 days before the installation till 18 hours now. When looking to the statistics about the battery usage, android tells me that Freedome is consuming 80 % of the…
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How to Cancel?
Hi, I would like to cancel my account and I was wondering how do I go about cancelling it? I have no need for it any more.
