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Intermittent connection with any location. DNS_PROBE_FINISHED
Hi, I am experiencing serious connection issues on Freedome for Windows 8.1. Regardless of which location I pick or which browser I use, the connection works for 30 seconds to a minute before it stops. Chrome gives me a DNS_PROBE_FINISHED_NO_INTERNET message, refreshing the page delivers a few DNS_PROBE_STARTED a few times…
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Visual Studio Android emulator causes disconnect
Hi, I'm running Freedome on Win 8.1 64 bit and Win10 64 bit systems. Running fine until I installed the Android development system under Visual Studio 2015. When the Emulator starts from Visual Studio - you are asked: "Do you want to configure the emulator to connect to the internet? Your computer may lose network…
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License deactivation and reactivation
I have bought a 12-month 5 device license for Freedome. I work in mobile software development and go thru devices very fast. Is there a way to first of all see on which devices my 5 licenses are activated on and secondly deactive the license from some of my old devices in order to be able to activate Freedome on my newer…
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Payment Procedure
I would like to use the Freedome product on my Mac and iPad, only those two devices. I am looking forward to have a word of advice regarding the more convenient payment option I can get, taking into account that the subscriptions offered on the website starts with three devices. Thank You!
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Internet connection failed when Freedome is on
I installed Freedome yesterday and it blocks the internet connection. When it is on, I have no internet connection. What shall I do? What is the problem? I called the product support and they said that they don´t know anything about this product???? Feels very helpless. It happens to all locations. In my tablet it works…
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Freedome won't open after update
Bought SAFE (1 year for 5 devices) months ago, received an email about a voucher for 1 year use of Freedome (in august to be used before 30.9.2015). Have SAFE installed on 3 devices. Took that offer and installed Freedome onto two computers. One computer (win 7) has not had Freedone used or updated since installation and…
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Moving Freedome subscription to a new phon
Hi! How can I move a Freedome subscription from my old phone to a new phone (both Android)? Thanks!
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Freedome suddenly not working
Been using it all right for past 2 months. I use it to bypass SonicWall installed by workplace. Suddenly won't work today and only keeps connecting.... Using Mac osx 10.9 Help
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Freedome update problem. Error, something went wrong, we are sorry.
Freedome 1 year/3 devices: laptop, not working; PC, not working; cellphone, not installed Windows 8.0 laptop with Microsoft November 2015 patches. This is my main machine. Freedome 1.0.2085.0-->1.0.2246.0 Freedome-window New update available We have an updated version of Freedome for you to install (1.0.2246.0). Do you…
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Freedome impacting seriously battery life mobile phone
Hi, I have a Sony Z3 compact running under Android 5. I installed Freedome about 10 days ago. Since then, the autonomy of my mobile is divided by 4 !!! From about 4 days before the installation till 18 hours now. When looking to the statistics about the battery usage, android tells me that Freedome is consuming 80 % of the…
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How to Cancel?
Hi, I would like to cancel my account and I was wondering how do I go about cancelling it? I have no need for it any more.
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Re: "Campaign Expired"
I cant get my key for freedome..it always gives me this kind of error : We could not deliver the subscription key or download link to your e-mail address. Please fill in the order form at www.f-secure.com/offers/exclusive again, or contact F-Secure support at…
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F-Secure Freedome
When I open F-Secure freedome on my Windows 7 desktop, it says that I have 2153 days (6 years) left of service, but when I open F-Secure freedome on my Android smart phone, it tells me that my free trial has ended. Does anyone know how to fix this?
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Too Many devices usedÉ
I reformatted my system and when I tried to re-install Freedome I was told I had used the max number of devices..I can use 3 and only have it on my laptop..so should have 2 deviced left. How do I get the prg to recognize that it is only one 1 device....
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Netflix US
Hello. I have downloaded the F-secure app. My language is DUTCH and I have a DUTCH Netflix account. I changed my location to US but I don't see Netflix US. Can you help?
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Can't use 5 device license on iPhone, ID not valid
Hi, It seems like there is alot of trouble surrounding the licenses and it's not different for me. I recently bought the 5 device license for Freedome. I'm using it on 2 Macs now and wanted to add my iPhone, but on iOS, I'm getting the message that the ID is not valid for the device. Support chat couldn't help me. I'm…
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Fatal Error / Freedome for Mac
I have been running Freedome on my MacBook Pro (15" Yosemite 10.10.4) for a couple of months with no issues and suddenly got this morning a Fatal Error (Data required to run Freedome is missing or corrupted. Please reinstall the softwares). And I haven't done something extraordinary before my Mac was shut down. I deleted…
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Error Message
I keep getting this error everytime i turn computer on. Anyway to fix this?
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FreedomeVPN battery problem
Hello, i have a big problem using Freedome (v2.0.29.2964) for Android OS (v5.1.1), since i use the app, my battery is running empty much faster! Anything i can change in settings to solve the problem? Right now, the app is not usable eating my battery like this! greetings, sfof maybe something to do with this? :…
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Freedome will not work!
G'day, Just bought a sub to Freedome because I'm travelling in China and want access to FB/Youtube etc. However, after installing, I click connect [to the Australia server], it says it connects... But then I go to my browser etc and it claims I have no connection to the internet. Can someone please assist me? Thank you
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windows 7
Why the freedome tells that it cant be installed cause "version is not supported. the system have to be windows 7 or newer", but I´m running with windows 7 with all the updates. Also I have uninstalled the program with the f-secure tool twenty times, also tried to install it with and without the admin privilidges. Thank…
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After clean install of Windows 10, Freedome reverts to trial mode
Previously used codes don't work anymore. Any ideas?
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reinstalled after win10 reinstall / ssd fail > now no subscription with code not working again!
seems to be a lot of the same thing on here with no answers, can someone PM us as to what we need to do to get our subscription working with the code that was ok until win 10 reinstall on a new ssd??? been through the whole forum and looks like nobody has actually got an answer or been given the fix? thanks
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select a city
Hello fellow freedome comunity! My question is this, on the city's i can select to hide my identity. I wanted to know if it was possible to change them. or do they change after a period? meaning do they change the places after a while or are these permanent.
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how to get my Activation code
Hi I bought multi device subscription for IPhone and IPad via ITunes. How do i get the activation code.
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Licence problems, f-secure safe + freedome
Hi, I got 1 year subscription for Freedome beacuse i have SAFE. Well it worked fine, until i had to reset my phone. Now that subscription is lost / doen't work. You don't have any kind of lincence <> user link system? Had same kind of problem with 6month subscription and it lost after phone reset. Anyway to get that…
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Had to format PC. Lost Freedome key
Is it possible to get the Freedome key associated to my email? I had to reinstall my Windows PC and lost the subscription key. Thanks in advance
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upgrading failed
The recent upgrade of Freedome softwarestopped and "failed". And now it is not possible to turn Freedome on! What to do. Regards Vansviken
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Google problems
Hi, when using Google, I get notice tha unusual traffic comes from Freedome IP-address in Sweden. Must enter CAPTCHA to continue. Known problems?
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Remove registered device
Hi, I have a Mac, iPhone and iPad, all the three are registered in my annual plan of 3 devices. I just bought a new iPhone, and I'd like to remove the attached subscription to my old iPhone with the new one. My question is, how can we remove a device from the subscription devices list ? Thank you.
