Printing to a wi-Fi Printer

Since installing Freedome for windows on my windows 7 laptop I am having problems printing to a Brother wi-fi printer.

F-secure PSB WKS has a rule allowing access to 'MY Network' for browsing and sharing /printing

The laptop can either be cabled or wi-fi, but the printer is wi-fi to the router.

Sending a print it sits in the queue, when I turn fredome off it prints?

 

Any ideas?

Best Answer

  • BenBen Posts: 2,640
    Accepted Answer

    Hello Spangle,

     

    You indeed need to be on the same subnet so that Freedome recognizes the devices as being in the same local network.

Answers

  • BenBen Posts: 2,640

    Hello Spangle,

     

    Could you tell us which version of Freedome you are using? 

    Also could  your try to traceroute the IP of your printer from your Win7?

     

     

  • version 1.0.2246.0

    tracert does not connect when freedom on

    error gateway.freedome-vpn.net [198.168.201.4]  unreachable

     

    my subnet is 192.168.101.x the printer is on 192.168.201.x . the router prvides aVLAN for the two subnets with interlan link for certain devices.

     

    printing works fine when freedom is turned off

     

    If i connect to the same subnet it works

  • Hi Ben

     

    I see what say, however I can see multiple subnets being the norm in the near future with the increasing number of networked products, either supplied in the office or BYOD . single subnet 254 devices will not be enough.

     

    I am currnetly looking at subnetting with my customers, to split company and BYOD .

  • BenBen Posts: 2,640

    Thank  you for your feedback. I'll forward it to our development team.

  • SpangleSpangle Posts: 10
    this solution Answers the problem, but does not cure the problem. It highlights a limitation in the software
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