I have been using F-Secure Freedome for about a month or so now and had entered a code for a 365 day subscription when first setting it up. I have been away from my computer for 2 days and come back to find Freedome only has 1 day left of subscription. I am not sure what happened? Any help would be greatly appreciated.
Hi @buffalobill and @memoli,
Did you get your Freedome codes via the trial SAFE account? We are now in the process of expiring the Freedome subscription codes that are linked to trial F-Secure SAFE licenses, as the free 1-year Freedome subscription was only for customers who purchased F-Secure SAFE from the campaign. These Freedome subscriptions will be expired over the next few weeks.
When we expire these Freedome subscriptions, your Freedome subscription will expire 7 days after this. If multiple Freedome subscription codes have been used on the same device, your installation will expire one week after we expire the subscription.
Multi-platform Freedome subscriptions are available from our web pages at https://freedome.f-secure.com/. Single platform subscriptions can be purchased for Apple iPad and iPhones from the Apple App Store and for Android devices from the Google Play Store.