Freedome Code

Hi,

 

I have been using F-Secure Freedome for about a month or so now and had entered a code for a 365 day subscription when first setting it up. I have been away from my computer for 2 days and come back to find Freedome only has 1 day left of subscription. I am not sure what happened? Any help would be greatly appreciated.

 

Thank You

Comments

  • Hi,

    Do you obtain your code through 'my safe‘ page?

    sdw
  • memoli
    memoli Posts: 1

    Hi.

    I hade 3 X one year freedome code that my safe page gave me . but after updating fresh win 10 and reinstalling freedome it was gone.The other two code dont work. what can I do.

  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi @buffalobill and @memoli,

     

    Did you get your Freedome codes via the trial SAFE account? We are now in the process of expiring the Freedome subscription codes that are linked to trial F-Secure SAFE licenses, as the free 1-year Freedome subscription was only for customers who purchased F-Secure SAFE from the campaign. These Freedome subscriptions will be expired over the next few weeks.

     

    When we expire these Freedome subscriptions, your Freedome subscription will expire 7 days after this. If multiple Freedome subscription codes have been used on the same device, your installation will expire one week after we expire the subscription.

     

    Multi-platform Freedome subscriptions are available from our web pages at https://freedome.f-secure.com/. Single platform subscriptions can be purchased for Apple iPad and iPhones from the Apple App Store and for Android devices from the Google Play Store.

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