Initialization failed

SkippyNL · February 2017

Useing the freedom apart on my Samsung s6 I am getting this error.

On my Samsung tab the VPN is working OK.

Tried deleting and reinstall the app but error is still the same.

How can we troubleshoot this?

[Deleted User] · February 2017

Hi SkippyNL,

Could you please provide us a screenshot of the error message in order to troubleshoot further? Does it happen with all the locations or only with a particular location?

SkippyNL · February 2017

Unable to select a location

[Deleted User] · February 2017

Hello SkippyNL,

It looks like you are not using our standard Freedome from Google playstore.

Could you tell us where did you download Freedome from?

SkippyNL · February 2017

It is from google playstore just the (CloSe) version. Also send an email to them no reply yet.

Initialization failed

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