Freedome v1.10 won't work with Microsoft Store or Microsoft Edge browser

ballege
ballege Posts: 16
in F-Secure Freedome VPN

problem with Microsoft Edge:

with every website (bing. Duckduckgo)
other browsers are fine


Microsoft Store:
 0x8000FFFF with Freedome on
(Store works fine with Freedome off)

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Comments

  • ballege
    ballege Posts: 16

    changing Freedome location does not help

    Like
  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi ballege,

     

    What is the issue with the Edge browser when Freedome is on? Is there any specific error message which you can share?

     

    Have you tried to turn off Tracking protection or Browsing Protection one by one with Freedome on to see if the issue occurs?

    Like
  • ballege
    ballege Posts: 16

    MS Edge Browser error message = "Deze pagina is niet bereikbaar" (=Page cannot be found)

    MS Store error message "Page cannot be loaded" + 0x8000FFFF

    Turned off browser and tracking protection (one by one), but that did not change anything

     

     

     

     
    Like
  • Tapsucca
    Tapsucca Posts: 501 Former F-Secure Employee

    Hi and thank you for your message.

     

    I advice you to try re-installing Freedome as it will re-set the network configurations and see if that helps?

     

    If that wont help we need to open a support ticket for you to investigate this more deeply.

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  • ballege
    ballege Posts: 16

    I removed Freedome and reinstalled it

    I still have the same problems

    Like
  • Tapsucca
    Tapsucca Posts: 501 Former F-Secure Employee

    Hi @ballege,

     

    Thanks for trying that.

     

    I opened a support ticket for you and our support will contact you soon via email.

    Like
  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Glad to know it worked, @ballege! I have updated the already opened support ticket.

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