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I upgraded my phone and my subscription didn't transfer over
Hi, I upgraded my phone from an iphone 5s to an iphone 7 plus and restored from the most recent back-up on icloud. For some reason my subscription didn't transfer with it. Could someone help me restore my subscription?
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I would like to activate on a third device
I have bought F-Secure for 3 devices. I would like to activiate in my new device. Please help me. Best regards
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subscription code does not work
I bought a license for 3 devices today, work on my iphone but not on my iMac. It just says that the code does not work and I can not find anywhere how to fix it? Have had an old version of Freedome and I have removed the old and installing the new one twice.
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Subscription not working - anyone can help?
Hi. I just paid £22.99 for the annual android subscription. But the app keeps saying Could not restore existing subscription, the app automatically tries to complete this later. The app is not working or activating. I paid via Google Play and have reinstalled app but still not working. I wanted to use this app tonight so…
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Site blocked, how to find out why?
This site is currently being blocked for me, but not for others using F-Secure: https: //t.co /PuW38zE9iL it's supposed to give you statistics on your twitter followers. Is there a way to find out the reason for the blocking? EDIT:Removed potentially dangerous hyperlink
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Poor test results for Freedome at hiding ports ?
I made some tests to see how well the Freedome hides ports at my computer while using it. When have the Freedom turned on, i went to this site https://www.grc.com/x/ne.dll?bh0bkyd2 and clicked proceed. Then i made the Common ports test which Freedome had poor results on. It did not passed true stealth analysis and many…
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Packet loss in Espoo VPN, disappears by turning off
Hi, I'm seeing terrible packet loss yesterday and today in Espoo AP. Have you any plans to fix the AP? Currently it seems to be easy to reproduce on a mac with an ADSL connection (ethernet via cable). Reconnecting to AP solves the problem only for a while. On an IOS device this does not happen that often but there the…
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FreeDome not connecting to any servers using PC
Hello, For the past 2 or 3 days, I haven't been able to connect to any FreeDome servers on my PC. It just keeps "connecting..." but never moves past that. On mobile (Android) it works just fine using the same WiFi connection, but no chance on PC. Otherwise my WiFi connection is strong and there have never been any problems…
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The internet access is intermittent short-term but often
I have a 100 MB internet access, a modem Smart Modem Technicolor, the operation system Windows 7. When using Freedome the internet connection is intermittent from 10 seconds to a couple of minutes every now and then but often. Especially in streaming videos (i.e. the broadcasting of the Finnish television stations) this is…
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iOS 10.1.1 and on-demand VPN
Hi, I used the always-on-feature of freedome because of the issue it had with whatsapp/threema and other apps that use notifications. Can I now switch back to the on-demand connection in iOS10? So that I don't need the always connected feature?
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iOS iPhone Freedome, WiFi no longer working, repetitive dropouts
Hi, I paid for a multi-device subscription a couple of weeks ago and have installed Freedome on my Mac and my iPhone 4s (9.3.5). All was working nicely until a few days ago where I noticed that Facetime calls on my iPhone starting dropping intermittently. By yesterday, I wasn't able to keep a Facetime call connected for…
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freedom sur android
bonjour, sur mon galaxy s7 ,lorsque j'active sur on freedom celui ci fonctione normalement sauf que je ne peux plus surfer ni en wifi ,ni en 3g ,code valide qui fonctionne sur mon pc. merci de vos avis.
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User interface from the Freedome-application is reacting very slow.(Windows10)
Hallo, sorry for my bad english. Ich have the following problem: If i run the Freedom-App for a longer time, the reacting time from the user interface gets very slow. That means, if i press the Button "Settings" and than i go back and press the"freedom" Button it takes sometimes 3 seconds. Is this normal? Greetings from…
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Freedome stops working if not in the foreground
Hi, I have a Niubier V88 Android box running 5.1.1 with Freedome installed. The problem is that as soon as Freedome is not in the foreground the VPN dies. This is evident from Freedome's own internal test from the Harmful sites blocks section. Hitting 'See it in action' and then 'Test' switches to the browser and I see the…
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Espoo located in USA?
Many users in Thailand suffers local ISP AIS routing. All traffic to Espoo is routed via USA. tracert freedome-fi-gw.f-secure.akadns.net Tracing route to freedome-fi-gw.f-secure.akadns.net [95.175.104.29] over a maximum of 30 hops: // THAILAND 1 1 ms <1 ms 1 ms Universum1st [192.168.1.1] 2 38 ms 18 ms 17 ms 10.247.2.138 3…
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Does not change my ip
I'm new to computers and interested in keeping my searches and internet use to myself. I've read about f-secure here and decided to dive it a try. So, I've been very satisfied with it. However, when I visit various "what is my ip" sites they display my real geo-location or actual internet provider’s address. Is this…
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Freedome with Apple TV
I would like to used Freedom with Apple TV (3 and/or 4). Is this possible now or in the future? At least Apple TV 4 should support seperate apps from app store if nothing else is possible. Regards lakend
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I cant conect to Netflix it says I am using unblocker or proxy.
Can anobody help me ?
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freedom vpn stops working
windows 10, freedom vğn stops working. Have to open task manager, stop the freedom from programs. Then when restarting, have to enter the subscription code again.
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Freedom VPN not working on ANY devices
Freedom says it connects to a certain place but then I am blocked from content due to Geo codes for that area. This is happening on both my computers and all of my tablets.
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Why does Freedome break my WordPress Admin icons and images?
I help to maintain a WordPress site running on wpengine.com. Yesterday I noticed when I went into my WordPress Admin panel to do some maintenance that some icons and/or images within the Admin panel were displaying as broken... I verified the icons are being affected by Freedome by turning off the VPN tool and reloading…
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Subscription has expired on mobile device - butI have paid for an annual subscription
I bought a multi-platform Freedome subscription a few weeks back. On my Mac the software works fine and according to the "Subscription" tab it is active until Oct 2017. However, on my iPhone, the subscription has suddenly expired. Message: "EXPIRED Your subscription has expired. To renew your subscription, please contact…
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Release freedoms license
Hi, I have freedome installed and using a license on a laptop that has broken and cannot be repaired. How can I release the license so I can use it on my iPad instead?
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Possible to prevent kids switching off the Freedome?
Hi. Is it possible to prevent kids switching off Freedome application in iPhone 5S or on iPhone 4?
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Subscriptions
Hello, I purchased a subscription/license that allows me to have several devices on Freedome. Yet when I tried to install it on a tablet I purchased, I keep getting a "No licenses available" message! Why is this? I feel taken advantage of, since I paid for multiple licenses and have Freedome installed on ONE device! EDIT:…
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IPv6 leak?
Hi All, I've been testing Freedome's security using tools found in the following articles... VNP Leaks, Is your VPN Secure. (I know a little knowledge is a dangerous thing but...) Freedome passed all the tests I used (DNS Leak, Tor, Email, WebRTC, IP etc...) apart from 1. The IPv6 leak test from…
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Opera Max and Freedome
Has anybody any experience with Freedome and Opeara max? My understanding is that Opera Max would create a VPN connection and does not do that if Freedome is creating the VPN. The claimed benefit of Opera Max is saving in transferred data like some 200 megs when playing an one hour recorded video from Elisa Viihde. Is it…
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Set up on Laptop but how do I get also on phone?
New problem - although I will probably go to other VPN as I see this one not even in top 10 reviewed. Basically there is no service, no Chat Line, not even a Contact Us. I have this VPN on my laptop but don't know how to also put it on my phone. I wanted to find technical guff as well to compare how fast it is to say Nord…
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Freedome App bypass
Freedome VPN will not connect when bypassing apps such as Netflix etc. Not only will it stop working but requires a "REBOOT" before any " CONNECTIVITY" can be established "WITHOUT" the bypass. Uninstall, reinstall etc have been tried. OS Android 6.0 and 6.01 phone and tablets - all have most current updates available
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Malware/Trojan found on Android Samsung SSlibrary - further information/how to disinfect phone?
Hi, I got notification on by Freedome on my Samsung Note 5 (Android 6.0.1) about Infected app (SSlibrary with Trojan: Android/Moavt.4da88a2ab7!Online) but I could not find any further information on this trojan from your web site nor how to deal with this? Br Juzu
