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Renew order
Hi. My order expires in a week. Can I renew my order before it ends? I payed via googleplay.
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very poor bandwith
im now testing f-secure freedome, i have tested 3 or 4 different VPN services, all with the same problem.. i only get 10/10mbit out of 100/100mbit with VPN on, i have tried all i can to solve this. but not getting anywhere. someone know what i can do?
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Campaign name
Hello i can not activate my code, i have a code card from notebooksbillger.de What do i have to do ? The code nummber is okay but the campaign name not. Greetings from Germany Belinda
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Freedome 3 device subscription issue with replacement phone
Hi, I have 3 device subscription for Freedome, and my faulty iPhone was recently replaced. I'm unable to use my previous code on the replacement iPhone, and I get and error message stating I have reached the maximum number of installations for my subscription. Is it possible to release the previous code, so I can use it…
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F-Secure on PC
Is it usefull to have F-Secure on Windows 10 PC with Eset Smart Security ? Martinnn
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Freedome prompts uninstall, reinstall made me lose Freedome on both phones
I received an error message on a MacBook Pro prompting me for uninstallation/reinstall. After browsing the forum, it seemed the best option. I did so, transferred a licence in order to get it working again. After that, I lost my licence on my iPhone, and my fiancé his as well. This seems unfair as I encountered a problem…
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Unusual traffic when using F-secure Freedom, forced to connect to Finland
When I connect to Paris, London and Milan (I have not tried other locations) I cannot search using Google Chrome. I have a mesaage 'Our systems have detected unusual traffic from your computer network' and need to fill a CAPTCHA again and again, infinitely..Except if I connect to Espoo. Could you please help?
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Error
Hi! My freedome secure give me this message after a few minutes: "There was a problem connecting to the server Please try again later. If the problem persists, please contact our Support." What to do? Tried to reinstall all start computer again. Nothing helps. It on a mac.
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Rai - Italian public tv
I used freedome to watch the Italian public TV (Rai). Since yesterday It seems that the app doesn't let me use vpn anymore (no direct message, but it behaves like it knows I'm on vpn and doesn't show the live channels). Could anyone check this? If this is the case, this software will become less than useless for me.
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How can i change the account from my old Iphone to my new one?
New Iphone, already 3 devices are set. Problem, old IPhone is brocken and i cant use the display anymore
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local http server
Hi, When Freedom is ON I can't acces to my local http server (port 8081) client and server are on the same local network 192.168.xxx.xxx
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Applications issue when switching off Freedome
After installing the latest update I encountered an issue when turning off F-Secure Freedome. Namely both my One Drive accounts cannot connect as well as Abode Creative Cloud. Everything seems to be fine, Ethernet connection easily connect the Inteernet.Only does apps produce an error. I've checked you r advice and after…
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How i Connect my freedom access to another android device?
How i Connect my freedom access to another android device? I buy already for 1 year 3 devices
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Freedome connection protocol
Hello, I want to know what is the protocol used by Freedome (SSTP, L2TP ... ) And what are the ports used for the connection. All the best
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Network connection issue with Android 6.0.1 when Freedome is turned on
I do not have Internet connection when f-secure protection is On on my Samsung Galaxy tab S2 (SM-T815), Android 6.0.1. F-secure ver. 2.2.1.4087. On the same network: I'm connecting successfully, f-secure protection on, on my Samsung phone (SM-N9005/Galaxy Note 3), Android 5.0. F-secure ver. 2.2.1.4087. Thank you for any…
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Freedome mac app
It would be nice if you could close Freedome window and the app would continue running in the task bar. Also when I wake macbook from sleep I have to turn wifi off and on again to get internet/freedome working.
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Is BBC now blocking iPlayer access to Freedome users?
Since yesterday (6th October) I have been unable to access the BBC iPlayer from France via Freedome running on my MacBook. Is this a known issue? Some details: I am running Mac OS Sierra and Freedome 1.6.3289.0 The same issue occurs using both Firefox and Safari I am not aware of any changes/updates to my configuration…
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I can't open freedome.exe
I downloaded the freedome.exe but when I clicked on it to open it, it (the F-Secure Freedome Installer GUI) just shows up a white space and that's all I see. What do I do to fix this? I'm on Windows 10. Thanks.
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Freedom is not aloud by Netflix to make a connection to her server
Hello everyone, I have tried to make a connection with Netflix Netherland. I got a message " you are using a proxy or a unblocker" . I have tried it several times, restarting the computer, delete all markers but nothing helps. I know that Netflix is started to block all Internet access feed by proxy's and unblockers. There…
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Intermittent Disconnects
I'm having an issue on Windows 10 losing internet connectivity while using Freedome. If I'm connected to the internet and enable Freedome, things will work fine for a while (usually from 10 minutes to an hour or two). After this initial period, pages will stop loading and my browser tells me I'm not connected to the…
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Delete devices off subscription
Hi, I have 3 device license. I installed it on my iphone and then tried my work computer. I would like to manage the devices, how do I do that? But I cannot log into any portal as I was never asked to set up any password when ordering the subscription. Thanks, Tash
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New phone transfer not prompted
I have just purchased a new phone and installed Freedome ( I have 12 months on 3 devices purchased via Cleverbridge). The new phone is stating "You have reached the maximum number of installations with this code. Please make a new purchase to extend your Freedome subscription" All I want to do is transfer usage from the…
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Blocked web site.
Why does F-Secure Freedome block the website www.MajorGeeks.com ? This is and always has been a legit site.
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Freedome doesn't work anymore after windows 10 update
Hi, after a windows 10 update yesterday, freedome doesn't work anymore. I've reinstalled windows 10, then I uninstalled and resintalled freedome but it did not work. Each time I recevie the following message error: Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags(), depthBufferSize 24,…
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Trouble with freedome and netflix
Got the license for three devices with my friend, for her it works on netflix for me it doesn't. Is there a reason why it doesn't work for me? She's running a mac and i've got windows x as my operating system. Tried switching browsers and it doesn't work in any. Is there going to be a solution to this problem soon, i can't…
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Freedome code doesn't work
Hello! I got free voucher for Freedome from F-Secure because SENSE's shipping was delayed. I tried to put it on the Freedome app in my iPhone. Then it says "Could not verify your account. Please try again later". It says something about verifying my (Freedome) account but I don't have one. How could I get the code work? (I…
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Freedome says protection ON, web services see my actual IP
Hello, I installed Freedome to a fresh machine and I'm having a strange problem with it. Freedome seems to be working normally, I can connect and there are no error messages. The "traffic protected" counter increases as I use data. Almost all of the "what is my IP" sites however report my actual IP address. This includes a…
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Freedome 3 devices: Android -> iPhone ?
Hi, I bought Freedome for 3 devices, I use it on my Macbook, my Android phone and my girlfriend's iPhone. Now I cahnged my android phone for an iPhone and I would like to install Freedome on my new iPhone but when I try to register with the subscription code it tells me that I have reached the limit of platform using…
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Freedome connects and then immediately disconnects on Windows 10
I recently purchased a 1-year subscription for three devices. Freedome works completely fine on my MacBook running macOS 10.12, but on my Windows 10 PC it doesn't work at all. Freedome installs just fine and I can select a location and connect to it. However, about a second after I've connected to the VPN server the…
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No licence after updating
Hello! After updating to MAC OS Sierra, I can´t log on to the freedom. I´m using the F Secure Total, enter the email and password, and the security code from the Duo app. The I get the message that I don´t have a lisence. My F-Secure SAFE subscription is for almost one more year. Br. Roger MacOS Sierra, 10.12
