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1 year 3 devices subscription issue
I bought a 1 year subscription for 3 devices, after a month iOS app says subscription is expired. What's up? Where can I send my receipt to, where it clearly says 1 year, 3 devices, so I can get my phone back up running Freedome again? Kind regards, ak
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Freedome and Teamspeak server
Hi guys I just installed Freedome and everything is working well, apart from Teamspeak server 3 that I host is not accessable when Freedome is turned on. I have setup a host on No-Ip.com which works fine without Freedome turned on (all ports open) i have also installed DUC v4.11 a small program that monitors my IP and…
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freedome ip configuration
when my f secure freeedome i on i cannot connect to the internet. i have run a fix this problem on my laptop and it is saying freedome vpn connection doesnt have a valid ip configuration. how do i resolve this as i have to keep turning off freedome so i can use the internet explorer
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I can't activate my subscription
Hi, I paid for my Freedome 5 screens 4 days ago but I can't activate my subscription. I have an email with the code but when I try to login I got this message "No license available. You don't have any license to install Freedome" What can I do? Sorry for my english, I'm french Thanks
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Freedome & Hotel WiFi sign-in
Hello, I want to secure my email/calendar access from hotels, while traveling abroad. Sometimes travelling in countries, where privacy is not a value. Just want to create a connection outside of a particular country back e.g to Finland. I’m using a MacBook. My question is related to the case, when I log into the hotel WiFi…
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Sites not working with Freedom VPN
Hi, I'm experincing issues with a few websites when using f-secure freedom. http://direkte.vg.no/ Also I could not connect to wifi on Finnish air (in air) without disabling Freedom (which is ironic as f-secure is Finnish :) Any ideas on how to resolve this or if this is something that host of the services has to fix?…
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Multidevice subscription 15months. Will not work om New iPhone
After setting up a New iPhone i Get the message that all my 5 devices are in use. How can I reset the device count? Bought the subscription from the website directly in September.
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Need to transfer 2 license of Freedom to new phones
I bought Freedom with 3 license, for 12 months now I need to move 2 of them, as my windows lap top has died and my Nexus 6 phone has also broken, is there somehow it can maybe re-set the license? Then I can add them to my new phones myself.
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Transfer license to new device
Hi, I have the 3 device license that I bought from the fsecure web site. The 3 devices I have are, 2 iOS devices and 1 Mac. One of the iOS devices is being replaced by a newer version (iPhone 7). How do I transfer this subscription to the new device? I have seen the help article, but the article doens't mention how to…
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Freedome not allowing Netflix access to Canada
There seems to be a new Netflix blocking technique. On some devices such as iPad the connection to Canada works well, but with Windows 10 device although the VPN is on and pointing to Canada I get the following error message: 'Whoops, something went wrong... Internet connection problem. An Internet or home network…
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Can not register Freedome after hard drive crash...
Hi, on December 9. 2016 I bought F-Secure Freedome VPN with 3 licenses. I have a 12 month 3 device subscription. I have used all 3 license one on iMac, one on Windows 10 PC and one on iPad. Everything has work fine on all three devices, and I have no complaint about the product. My iMac setup is: Model Name: iMac Model…
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Change to an new iPhone
Hi all. I have a subscription for 5 units / 15 months. Now I have replaced one of my 5 units with a new one, how can I move one of my 5 licenses? Thanks
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Freedome connection when own ISP DNS is down
I am trying to debug ISP problems, they claim it's only a DNS issue. Hence my question, does Freedome connect to the remote servers using IP or hostname ? If my ISPs DNS servers are down (which happens too often), should Freedome still work ?
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VPN , how to ?
Where i can find info about vpn ? My router has a vpn server. Should i use it to create vpn connection from internet to home server or should i use something in Frredome ? How should i start ? Do i need some external vpn service provider to do this ??
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Payment method not accepted for new subscription
I have tested Freedome's free trial and would like to subscribe for a year. However, my credit card payment is not accepted. I have tried three different cards. Is there anyone who can help?
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Unable to login to FreedomE VPN?
I'm sorry to be creating a thread, but I was worried that I'd make my problem worse if I didn't ask for help. I just re-installed FreedomE VPN and I'm not sure how to login. When I open the FreedomE VPN app and I click on "Subscription" I'm unsure what to do. I only created my FreedomE account in August 2016 so I still…
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Download of Freedome in Qatar
I have a subscription for F-Secure and Freedome for three devices. I would like to use YLE Areena while here in Doha. Is it possible to see programs on Areena here and how do I download Freedome to be able to change the IP adress to Espoo? Note, that I belong to a generation which knows little or nothing about computers.
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Freedome installed to iPhone6 with up-to-date IOS "Messages Logging" pop-up?
Hi, found some threads from Apple sites but no answers. A hint was that unwanted pop-up could relate to VPN usage with the device. I've started to see unwanted pop-up "Messages Logging" in my iPhone6, IOS is up-to-date. Some Apple community threads suggest, that this pop-up could be related to VPN usage with the…
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Freedome on laptop with multiple wifi network interface cards
Hi If a laptop has multiple active wifi interfaces (i.e. it has 2 IP addresses) does freedome VPN secure both wifi connections? Thanks
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I upgraded my phone and my subscription didn't transfer over
Hi, I upgraded my phone from an iphone 5s to an iphone 7 plus and restored from the most recent back-up on icloud. For some reason my subscription didn't transfer with it. Could someone help me restore my subscription?
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I would like to activate on a third device
I have bought F-Secure for 3 devices. I would like to activiate in my new device. Please help me. Best regards
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subscription code does not work
I bought a license for 3 devices today, work on my iphone but not on my iMac. It just says that the code does not work and I can not find anywhere how to fix it? Have had an old version of Freedome and I have removed the old and installing the new one twice.
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Subscription not working - anyone can help?
Hi. I just paid £22.99 for the annual android subscription. But the app keeps saying Could not restore existing subscription, the app automatically tries to complete this later. The app is not working or activating. I paid via Google Play and have reinstalled app but still not working. I wanted to use this app tonight so…
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Site blocked, how to find out why?
This site is currently being blocked for me, but not for others using F-Secure: https: //t.co /PuW38zE9iL it's supposed to give you statistics on your twitter followers. Is there a way to find out the reason for the blocking? EDIT:Removed potentially dangerous hyperlink
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Poor test results for Freedome at hiding ports ?
I made some tests to see how well the Freedome hides ports at my computer while using it. When have the Freedom turned on, i went to this site https://www.grc.com/x/ne.dll?bh0bkyd2 and clicked proceed. Then i made the Common ports test which Freedome had poor results on. It did not passed true stealth analysis and many…
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Packet loss in Espoo VPN, disappears by turning off
Hi, I'm seeing terrible packet loss yesterday and today in Espoo AP. Have you any plans to fix the AP? Currently it seems to be easy to reproduce on a mac with an ADSL connection (ethernet via cable). Reconnecting to AP solves the problem only for a while. On an IOS device this does not happen that often but there the…
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FreeDome not connecting to any servers using PC
Hello, For the past 2 or 3 days, I haven't been able to connect to any FreeDome servers on my PC. It just keeps "connecting..." but never moves past that. On mobile (Android) it works just fine using the same WiFi connection, but no chance on PC. Otherwise my WiFi connection is strong and there have never been any problems…
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The internet access is intermittent short-term but often
I have a 100 MB internet access, a modem Smart Modem Technicolor, the operation system Windows 7. When using Freedome the internet connection is intermittent from 10 seconds to a couple of minutes every now and then but often. Especially in streaming videos (i.e. the broadcasting of the Finnish television stations) this is…
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iOS 10.1.1 and on-demand VPN
Hi, I used the always-on-feature of freedome because of the issue it had with whatsapp/threema and other apps that use notifications. Can I now switch back to the on-demand connection in iOS10? So that I don't need the always connected feature?
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iOS iPhone Freedome, WiFi no longer working, repetitive dropouts
Hi, I paid for a multi-device subscription a couple of weeks ago and have installed Freedome on my Mac and my iPhone 4s (9.3.5). All was working nicely until a few days ago where I noticed that Facetime calls on my iPhone starting dropping intermittently. By yesterday, I wasn't able to keep a Facetime call connected for…
