New iPad

Biggan57

I have a new iPad and I have used Freedome on the old one. I don't use the old iPad any longer and I want to use Freedome on the new one. When I try to connect it says that I have used the maximum number of installations so now I can't use this for my new iPad. I have almost one year left on the subscription for three installations and I only use two. Is there a way for me to use Freedome on the new iPad without having to pay again?

Tapsucca

Hi @Biggan57 and thank you for your message.

 

On iOS-devices it is not possible to transfer the license from an old device to a new one, so you need to contact our chat- or phone-support.

 

https://www.f-secure.com/en/web/home_global/support

 

Our support team will then fix your subsc. to work on your new iPad.