Freedome Problems -more of them when looking for remedies

SufferOnFSecure

Problem #1: 

F-Secure considers digitalistmag.com as a fraudulent website. I do not believe that. Where can I report that ?

 

Problem #2:

While I was searching for a place to drop that message, I found out that there is no specific place for false positives. This has to be reported thru community chat. Not a real good idea. There should be simply a mail address to report false positives.

 

Problem #3:

When I try to login to the community chat, I encounter an authorization error. Looks like the server has some hickups with its database. (to be clear: not username/password wrong: auth error, page not found)

 

Feels odd !!

Ukko

Hello,

 

Not concerning Freedome -> because your situation about general situation with F-Secure solutions.

There is page (F-Secure SAS) where possible to transfer URL to F-Secure Labs:

https://www.f-secure.com/en/web/labs_global/submit-a-sample#sample-url

 

Description for process:

https://community.f-secure.com/t5/Common-topics/How-can-I-submit-samples-to-F/ta-p/77674

 

My own feelings -> that even that page is safe (and currently rated as harmful by F-Secure Security Cloud) -> looks like that noted website based on Wordpress (and usually?! with some plugins or outdated builds -- such platform can be as target for hacking by someone directly or automatically). Or their hosting maybe with some potential troubles (as result, rating based on another clients of hosting; or certain IPs). Or just random false-positive (what  sounds strange indeed).

F-Secure Labs should create some response about.

I'm only F-Secure user (their home solutions).

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Not sure about troubles with community (chat?) -> did you mean F-Secure Support Chat? Or this Community pages? If it was with Community pages -> maybe it was partly broken URL for redirect (where login page) or some time-outs.

 

Thanks!