-
Virus
Hi Before I download the SAFE product on to my Apple Mac Laptop I think I may have a virus on it. I keep getting popups coming up after trying to stream a football game. Can you tell me if the SAFE product I'm about to download can search for virus's and fix them, or would the product be of no use to the machine due to…
-
False Positive Detection of URL and Executable-Not Fixed
Hi, Our Website URL and Main executable is wrongly flagged as malicious. I have used your online portal for submitting the false postive detection and mailed to the appropriate email address.No response.one of our mutual customer is experiencing an issue.Please fix this problem soon. I will PM the link to the apprpriate…
-
This is not okay.
Can someone please speak some sense to me here? I set off the anti-theft alarm on my tablet yesterday to find where it was within my home. It said this was an alarm you can set off to locate it, so I did. I found it. I now cannot get the alarm to stop. It's asking for a password and I don't know/remember what password this…
-
Mobile Notification Icon
Hi After installing on my android I now have a notification icon at the top of my screen that wont 'swipe off'. Is there a way to hide/remove this. Thanks Claire
-
FSecure Key and Blocked Apps
I actually have no idea what happened to my phone, i pressed something inside the F secure, then when i restarted my mobile, it say that my apps were blocked, they are asking for the security code to allow it, i tried putting my F Secure key, but it wont work, it keeps on asking for security code. Can anybody pls help me?…
-
Please Help with Severe Problems with my SAFE login and Subscription
I have a recurring problem with My F-Secure SAFE telling me that first I had no subscription. It states that my subscription was cancelled. I called Cleverbridge and confirmed that I was charged once on order reference number please ask me F-Secure for number the original SAFE subscription then I paid another 19 something…
-
Zeus Trojan
My ISP tells me I may have a Zeus Trojan. I have no idea how to check for this. I ran F Secure home security and it found nothing. Would it have found Zeus Trojan? If it got onto my system around F Secure home security how would I find it? Thank you to anyone providing help with this. I am 70 years old and know very little…
-
Help needed. Login problems
I have just purchased a new windows computer and tried to register for f secure safe. I have created an account via my iPad however every time I try to log in on my computer I type the username and password. Click to login and it takes me back to the log in page. I am able to log in via my iPad. I am so confused as I need…
-
SAFE Alarm Password?
Hey there, So I logged in to F-SECURE from my PC and had it set off an alarm on my tablet to see where it was. I found my tablet, but now can't get the alarm to stop. It's asking for a password and I don't recall ever setting one up. My F-SECURE password for my log-in has not worked, nor any other I usually use. The noise…
-
F-Secure Booster/ Activating problem
Hi! I had trying to activate my F-Secure Booster by entering the serial number in the Activation window. The activation failed with the following error message: "The serial number you provided is not correct. Please make sure you entered the serial number correctly." I had checked and entered the serial number many times…
-
F-Secure Mobile Security / F-Secure Safe for Android
I can not run any version of F-Secure Mobile Security or F-Secure Safe for Android. When I try to activate the application notice appears: Previously, there was no such problems. ( Android 4.0.4 )
-
F-Secure Internet Security vs F-Secure Safe
My FSIS is expiring in a few days. I am confused between Safe and IS... is there any real difference and which should I be buying next time when my priority is Safe Banking. Also is it wise to add additional protection to F-Secure in view of reviews that infer that the firewall is not too effective.
-
popup malware set2updatenow.checkupdatenow.com
Morning all, set2updatenow.checkupdatenow.com This particular popup keeps popping up irrespective of what I do to try and get rid of it. It either tells me java or some flash player needs updating and seems to appear when the computer is left idle for some time. I am running Windows 7 and use F-secure (as marketed by…
-
f-secure host process stopped working
today while i was viewing reliability monitor, i noted a strange thing. it was showing that f-secure host process stopped working at 4/24/2014 12:01 AM. however i did not get any message from f-secure internet security. the only unusual thing i can say is that last time the computer was not shutdown properly. i have to…
-
SAFE Banking Protection wont' load
It's odd. Yesterday my banking protection worked. Today it doesn't. I don't have an option to turn it on. Anyone have advice?
-
I seem to be connected to a mac (not mine ) and my settings are often changed and greyed out so I ca
iPhone and Acer tablet is all I have
-
Personal key dont work
I have personal key f-secure booster but it does not work. Indicates all the time that it is not correct. How do I get a new code which works?
-
Heuristic scan?
Hello, in the GUI of FSIS, the heuristic scan is configurable (on/off) for the manual scan. 1) Is heuristic configurable for a planned scan (automated scanning)? If the answer is no: is the heuristic scan included for a planned scan (automated scanning)? 2) Is heuristic configurable for the command line scanner fsav.exe?…
-
f-secure activation fail after restart worked after install with new activation code received.
f-secure activation fail after restart worked after install with new activation code received. After first restart of laptop activation of license code requested for second time. Received msg: You have surpassed the maximum number of computers for F-Secure Booster. Please contact F-Secure customer serivice. Get Help…
-
Could not verify your code. Please try again later.
Hey, I buyed new F-secure SAFE code and it says this message, so what do i do? Thanks for assistance.
-
need help to protect my pc
hey can you please help me install free version of antispy,malvare end pv-protetcion
-
F-Secure Safe Mobile
I am running F-Secure SAFE on my mobile. The app appears to be working great and have this running on both my laptop and my partners tablet. The only problem I appear to be having is that it keeps bringing up a notification telling me a manual scan is required and can't seem to find an option to set an automatic scan which…
-
F-Secure Safe cannot browse network
I'm F-Secure Safe genuine users, in the My SAFE to download and install the SAFE, my computer is a ASUS laptop, is the Chinese version of windows 8.1 to 64, after the installation of the SAFE: some web pages can not be normal browsing, such as some can download the file in the download to 97% when the left and right of…
-
Strange advice off F Secure
I am 70 yrs old and am not an expert with computers. Recently my laptop started getting slow & at least once a day I had the dreaded blue screen. I have F Secure Internet Security on my desktop PC but I didnt have it on the laptop even though I have a 2 yr licence for upto 3 computers. I did have an anti malware programme…
-
Component upgrade failure
You seem to have some bad trouble with your installers. Two last times I have installed a new version of F-Secure Internet Security, I had to completely remove the old version before the installation succeeded. This month, a new trouble appeared. One of the component upgrades that F-Secure makes automatically failed.…
-
Re: Could not verify your code. Please try again later.
I have the same problem "could not verify, please try again later" F-secure internet security
-
I Tried F-secure cleanup Utility but can not understand what is removed
I have the TalkTalk product Super Safe Boost 2.21 build 284 CCF CUIF 10.03 build 258 CCF DAAS2 1.10 build 369 CCF Guts2 2.01 build 418 CCF Upstream 2.01 build 980 CCF Diagnostics 8.01 build 924 CCF Scanning 1.51 build 112.309 CCF Network 1.03 build 102 CCF Reputation 2.0 build 1337 I ran the cleanup utility today for the…
-
Banking Mode White List
I have request several times over the last 4 months that my bank; mymerrill.com be added to the white list for banks. I still can not log in using my DELL Lap Top, running Windows 7. Or using my Samsung Galazy s5. I have downloaded the mymerrill app but it never loads onto my telephone. The only way I can look at my bank…
-
Anti-virus for mac? Firewall
Regarding the firewall for mac. I ave a few questions? 1. Does this work with the mac firewall? 2. Does this work with the mac firewall disabled? 3. Is the FS firewall outgoing also? Thanks
-
Trakermob.com
I have just got a popup screen on my iPad - offering a big sum of money. And it locks the iPad (which would probably get unlocked if I press a button "yes", and I don't dare to do this). It seems to come from Trakermob.com I have tried to get more information about it via the databases here and by googling it. One private…
