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Why are my messages being deleted? Updates not installing.
I have posted this twice before but it keeps getting deleted. WHY? I've done an update check and it says that it was successful. However viewing the details shows that updates haven't been installed for several days. I cannot see a way to install these updates. Please can someone help? I've also emailed support and got no…
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Wannna see what my f-secure homescreen looks like?
Here it is: How am I supposed to send my software to my devices when it looks like that?
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F-Secure Booster bugs
1) Boot defrag shows "?AME_?" instead of product name. You can confirm this by file C:\ProgramData\F-Secure\F-Secure Booster\RegDefragDll\RegDefragNT xx.cfg There is line IDR_DEFRAG_EXE_START_MESSAGE=Käynnistetään ?AME_?, peruuta painamalla ESC-näppäintä: 2) regfiles is not set to hidden and system attributes after defrag.…
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Safe .. new upgrade completely crashed my laptop
Hi can anyone help as i cannot get through to live chat .... i have started the new upgrade ( i am a virgin customer ) it has completely crashed my new laptop windows 8.1 for 5 hours now it has been trying to repair my laptop using diagnostic tools etc repairing disc errors / restarting HELP PLEASE
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Updates not installing
I've done an update check and it says that it was successful. However viewing the details shows that updates haven't been installed for several days. I cannot see a way to install these updates. Please can someone help? I've already posted this once and the thread seems to been deleted, I've also emailed support and got no…
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Updates not installing
I've checked for updates and it says 'Update check was successful' but when I click 'More details' it shows that updates haven't been installed for several days. There does not appear to be a way to install the updates. Can anybody help?
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D-view Cam and F-secure issue
I am running D-view cam montering 6 D-view cams. Problem started when I installed F-Secure suite from Charter. All is well until a few hours later I check and 4 of the 6 cams are disconnected. I go into F-secure and diable it and the 4 cameras connect. Enable F-Secure and all is well until a few hrs later. I have disabled…
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Where are the F-Secure's Browsing Protection settings?
I've been trying to find these settings because apparently it has blocked a part of a safe site causing all the images to be broken. I've heard people talking about the settings, but they never explain exactly how you get there. I'm using Google Chrome as my browser (if that matters).
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Literally, everything is wrong
OK where to begin. Best to make a list. 1) the webpage that contains the form to fill ut to start a chat is broken. It will not let you fill the reequired information. The drop downs never populate past "country". So there's no way to get help. 2) for no reason I can discern, payment on one of the three products I *tried*…
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Virus
Hi Before I download the SAFE product on to my Apple Mac Laptop I think I may have a virus on it. I keep getting popups coming up after trying to stream a football game. Can you tell me if the SAFE product I'm about to download can search for virus's and fix them, or would the product be of no use to the machine due to…
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False Positive Detection of URL and Executable-Not Fixed
Hi, Our Website URL and Main executable is wrongly flagged as malicious. I have used your online portal for submitting the false postive detection and mailed to the appropriate email address.No response.one of our mutual customer is experiencing an issue.Please fix this problem soon. I will PM the link to the apprpriate…
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This is not okay.
Can someone please speak some sense to me here? I set off the anti-theft alarm on my tablet yesterday to find where it was within my home. It said this was an alarm you can set off to locate it, so I did. I found it. I now cannot get the alarm to stop. It's asking for a password and I don't know/remember what password this…
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Mobile Notification Icon
Hi After installing on my android I now have a notification icon at the top of my screen that wont 'swipe off'. Is there a way to hide/remove this. Thanks Claire
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FSecure Key and Blocked Apps
I actually have no idea what happened to my phone, i pressed something inside the F secure, then when i restarted my mobile, it say that my apps were blocked, they are asking for the security code to allow it, i tried putting my F Secure key, but it wont work, it keeps on asking for security code. Can anybody pls help me?…
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Please Help with Severe Problems with my SAFE login and Subscription
I have a recurring problem with My F-Secure SAFE telling me that first I had no subscription. It states that my subscription was cancelled. I called Cleverbridge and confirmed that I was charged once on order reference number please ask me F-Secure for number the original SAFE subscription then I paid another 19 something…
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Zeus Trojan
My ISP tells me I may have a Zeus Trojan. I have no idea how to check for this. I ran F Secure home security and it found nothing. Would it have found Zeus Trojan? If it got onto my system around F Secure home security how would I find it? Thank you to anyone providing help with this. I am 70 years old and know very little…
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Help needed. Login problems
I have just purchased a new windows computer and tried to register for f secure safe. I have created an account via my iPad however every time I try to log in on my computer I type the username and password. Click to login and it takes me back to the log in page. I am able to log in via my iPad. I am so confused as I need…
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SAFE Alarm Password?
Hey there, So I logged in to F-SECURE from my PC and had it set off an alarm on my tablet to see where it was. I found my tablet, but now can't get the alarm to stop. It's asking for a password and I don't recall ever setting one up. My F-SECURE password for my log-in has not worked, nor any other I usually use. The noise…
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F-Secure Booster/ Activating problem
Hi! I had trying to activate my F-Secure Booster by entering the serial number in the Activation window. The activation failed with the following error message: "The serial number you provided is not correct. Please make sure you entered the serial number correctly." I had checked and entered the serial number many times…
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F-Secure Mobile Security / F-Secure Safe for Android
I can not run any version of F-Secure Mobile Security or F-Secure Safe for Android. When I try to activate the application notice appears: Previously, there was no such problems. ( Android 4.0.4 )
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F-Secure Internet Security vs F-Secure Safe
My FSIS is expiring in a few days. I am confused between Safe and IS... is there any real difference and which should I be buying next time when my priority is Safe Banking. Also is it wise to add additional protection to F-Secure in view of reviews that infer that the firewall is not too effective.
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popup malware set2updatenow.checkupdatenow.com
Morning all, set2updatenow.checkupdatenow.com This particular popup keeps popping up irrespective of what I do to try and get rid of it. It either tells me java or some flash player needs updating and seems to appear when the computer is left idle for some time. I am running Windows 7 and use F-secure (as marketed by…
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f-secure host process stopped working
today while i was viewing reliability monitor, i noted a strange thing. it was showing that f-secure host process stopped working at 4/24/2014 12:01 AM. however i did not get any message from f-secure internet security. the only unusual thing i can say is that last time the computer was not shutdown properly. i have to…
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SAFE Banking Protection wont' load
It's odd. Yesterday my banking protection worked. Today it doesn't. I don't have an option to turn it on. Anyone have advice?
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I seem to be connected to a mac (not mine ) and my settings are often changed and greyed out so I ca
iPhone and Acer tablet is all I have
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Personal key dont work
I have personal key f-secure booster but it does not work. Indicates all the time that it is not correct. How do I get a new code which works?
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Heuristic scan?
Hello, in the GUI of FSIS, the heuristic scan is configurable (on/off) for the manual scan. 1) Is heuristic configurable for a planned scan (automated scanning)? If the answer is no: is the heuristic scan included for a planned scan (automated scanning)? 2) Is heuristic configurable for the command line scanner fsav.exe?…
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f-secure activation fail after restart worked after install with new activation code received.
f-secure activation fail after restart worked after install with new activation code received. After first restart of laptop activation of license code requested for second time. Received msg: You have surpassed the maximum number of computers for F-Secure Booster. Please contact F-Secure customer serivice. Get Help…
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Could not verify your code. Please try again later.
Hey, I buyed new F-secure SAFE code and it says this message, so what do i do? Thanks for assistance.
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need help to protect my pc
hey can you please help me install free version of antispy,malvare end pv-protetcion