F-Secure restart box keeps showing up

Flyvapnet

 

 

This

is a recent development and occurs some, but not all, of the time.  It usually happens within about five minutes of the operating system having loaded.  Your helpful advice on how to fix this tedious problem will be greatly appreciated.  Thank you!

 

 

 

 

 

F-Secure 15.3 Common Component Framework 2.39 build 271

F-Secure Booster Version 2.3.2.657

Primary browser:

Mozilla Firefox 39.0

Secondary browser:

Windows Internet Explorer 8 Version 8.0.6001.18702

Tertiary browser:

Opera 30.0 Version 30.0.1835.146

 

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name MRCAT-08607D7B3
System Manufacturer IBM
System Model 1847W76
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1862 Mhz
BIOS Version/Date IBM 76ET69WW (1.29 ), 12/6/2006
SMBIOS Version 2.33
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name MRCAT-08607D7B3\Joe
Time Zone Pacific Daylight Time
Total Physical Memory 1,536.00 MB
Available Physical Memory 143.57 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.60 GB
Page File C:\pagefile.sys

[Deleted User]

Hi Flyvapnet,

 

Based on the error message seen, I would assume there might be a conflict with the F-Secure product. Is there any other Anti-virus products installed on your computer apart from the F-Secure program? If yes, please try to remove the other Anti-virus program and proceed to uninstall and reinstall the F-Secure program.

 

You may also check the steps mentioned in this link for uninstalling and reinstalling the F-Secure program.

Flyvapnet

Thank you, Laksh, for your timely reply!  The passive SpywareBlaster Version 5.2 is installed on my local machine, so I shall uninstall it and then attempt the uninstall-reinstall procedure your recommended for F-Secure.

 

[Deleted User]

Thanks for the update @Flyvapnet. Glad to hear the steps were helpful. Yes, please try the reinstallation and hope it works smoothly for you!

Flyvapnet

I uninstalled that other malware program, then restarted my local machine in Safe mode, then uninstalled F-Secure, then restarted the machine, then reinstalled F-Secure.  So far, so good!  Thanks again, Laksh, for your help!