F-Secure restart box keeps showing up

RestartBox01.png

 

 

This

is a recent development and occurs some, but not all, of the time.  It usually happens within about five minutes of the operating system having loaded.  Your helpful advice on how to fix this tedious problem will be greatly appreciated.  Thank you!

 

 

 

Cat Sad

 

 

F-Secure 15.3 Common Component Framework 2.39 build 271

F-Secure Booster Version 2.3.2.657

Primary browser:

Mozilla Firefox 39.0

Secondary browser:

Windows Internet Explorer 8 Version 8.0.6001.18702

Tertiary browser:

Opera 30.0 Version 30.0.1835.146

 

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name MRCAT-08607D7B3
System Manufacturer IBM
System Model 1847W76
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1862 Mhz
BIOS Version/Date IBM 76ET69WW (1.29 ), 12/6/2006
SMBIOS Version 2.33
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name MRCAT-08607D7B3\Joe
Time Zone Pacific Daylight Time
Total Physical Memory 1,536.00 MB
Available Physical Memory 143.57 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.60 GB
Page File C:\pagefile.sys

Best Answer

Comments

  • Thank you, Laksh, for your timely reply!  The passive SpywareBlaster Version 5.2 is installed on my local machine, so I shall uninstall it and then attempt the uninstall-reinstall procedure your recommended for F-Secure.

     

    Cat Happy

  • LakshLaksh Posts: 4,442 Community Manager

    Thanks for the update @Flyvapnet. Glad to hear the steps were helpful. Yes, please try the reinstallation and hope it works smoothly for you! Smiley Happy

    Flyvapnet
  • I uninstalled that other malware program, then restarted my local machine in Safe mode, then uninstalled F-Secure, then restarted the machine, then reinstalled F-Secure.  So far, so good!  Thanks again, Laksh, for your help!

     

    Cat Happy

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