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NEW PC - F-Secure install guidance
Windows 8.1 The main problem with trying a new download to your new PC of F-Secure is it asked for your Key-Code only, and you don't get an option to tick "I have paid for F-Secure protection already". But if you have already "paid for F-Secure protection" and cannot find your licence/key-code just follow as below Click…
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SAFE Private browsing is BROKEN on iOS
Hello everyone. After I heard about F-Secure Privacy Test, I wanted to also try it on my iOS device. Turns out, even thought I have Private Browsing enabled, I have cookies turned on. I tried to login to various services, including Facebook, and I succesfully logged in. So, this bug has a pretty serious impact. Please find…
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jqueryvalidation.org blocked
jquery-validation is a quite well-known jQuery plugin. Now its home page (jqueryvalidation.org) is blocked by F-Secure. Why?
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Request for SAS team to unblock our public SSL web page, certified by THAWTE
Dear SAS team, we are security alarms making company, named Jablotron Alarms, located in Czech Republic. For our CLOUD services, we do have SSL web page , with valid THAWTE certificate. We do have tens of thousands unique customers and all, with F-Secure program, are blocked from accessing the web https://www.jablonet.net…
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F secure can not check for updates because alocated disk space is full
Hi my Fsecure security won't update, leaving me unprotected, thanks to not having "enough allocated diskspace" is there a way i can clear this up or add extra disk space for it to be able to update? feedback is very much apreaciated
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Subscription renewal reminder is giving broken link
Hi, Just wanted to let you know that I am getting the F-Secure style "Page not found" when clicking the "Renew now..." button. Hopefully this issue is not affecting too many people. I have F-Secure Internet Security 15.2, Common Component Framework 2.33 build 220 Regards, Jarkko
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pixel.quantserve.com???
A lot of the sites I've been visiting for a long time on Chrome are now causing F-Secure to throw out notifications of a malicious website, which is pixel.quantserve.com/(a bunch of gibberish). To my knowledge, quantserve is just a tracking cookie thing. Why is it doing this? Am I being redirected or hijacked? Is this…
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Customer Care and F-Secure Booster malfunction
Recently I purchased, downloaded and installed F-Secure Booster (Version 2.3.2.544) and I liked it. I'm not liking it so much anymore. A pop-up box began to appear, asserting I'd passed the limit on numbers of computing systems—or words to that effect. Since I've but the one computing system, I of course contacted Customer…
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SUSPICIOUS FILE
Hi I did receive email looking like information from Polish national forwarder with almost identical side with references to real side. Funny because it contain information about not delivering future dispatch. It has zip file pretending to be acrobat reader file but it is a exe file. So obviously virus. Yours antyvirus…
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please
Is there's someone who can help me how to get back may security phone lock so i can able to open my nokia c3 mobile again? I forgot my code...please help me...
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Add websites that I trust to a safe list for F-Secure help please, thanks - Jason
Although (links are provided so you can help me out and help others out as well) all link, links etc. mentioned on https://www.virustotal.com/en/url/f804a661293db3f80900d95c71d89005674044422fc72f5b85b1e39e01313f05/analysis/1431332456/ and also…
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Compatibility of Malwarebytes
I had a problem with a virus last week and was advised to use Malwarebytes and found a virus with it. I am worried about running two malware programs at the same time. I have F Secure Internet Security including firewall. Will there be any conflict if I also run Malwarebytes. This is very important to me, please help
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Malwarebytes Anti-Malware 2.0.3 released
2.0.3 (Oct 13, 2014) New Features * Scans may now be set to run as lower priority processes to improve multi-tasking under Advanced Settings * Added support for keyboard navigation of user interface * Added support for JAWS and Windows Narrator screenreaders Improvements * Malwarebytes Chameleon enhanced to be more…
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Can only view text version of https://forum.vodafone.co.uk/
Running F-secure SAFE on PC. Can only view https://forum.vodafone.co.uk/ correctly if I disable browser protection, otherwise I can only view the text version. Entering this website into website exceptions has no effect. Problem persists using http: //. Problem is apparent in all browsers and also on a laptop with F-secure…
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Some questions about tracking and privacy online
Hello, I am a Freedome and SAFE user and I'd like to ask a few questions that have been troubling me. 1. How come I always get a Google cookie just by opening Chrome or Firefox (I am using Windows), even thought I have all cookies blocked on both? The cookie is a google.com PREF cookie. My home page in both browsers is…
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Online Chat
I have tried online chat several times and get a blank screen. Is it working? I live in the Eastern US time zone and have logged on for it at 9 a.m. and 10 a.m. One thing I'm wondering is if the hours are GMT in the UK? The hours posted for US are 9 to 18. Thank you for any reply
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SAFE subscription extension process
Hi! We are currently selling so called "BOX" products of F-Secure Safe to our customers and the question is what is the correct SAFE extension process? Currently we have recieved problems that after entering the new KEY to SAFE portal nothing changes on the computer side. Does the customer need to re-install the product…
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EMET and Deepguard compatibility?
The latest version of EMET, 5.0, was the most difficult one to configure to get all protected programs from the standard import file to work without crashing. A lot of trial-and-error with configuring the mitigations on every protected program. First I thought EMET didn't work well on all systems but now I've discovered…
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Yosemite dark mode
Hello, I just installed F-Secure on my mac, however i noticed it's not ready for dark mode (the icon is dark on dark background). Is there any work in progress to solve this? or a newer version i can try? I'm currently testing the trial, but if all goes well, i'm planning to subscribe edit: i just did a manual scan, and…
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The offline installer debate
I've read the several message threads around the offline installer thing, and I think I see both sides. Seems to me the provision of an offline installer is justified, it's just complicated. Say, for instance, a support engineer from a reseller is asked to replace an old, u/s or FUBARed AV on a machine. Don't know about…
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Windows thinks kernel fsni32.sys is unsigned (after April 15 update)
I've never seen this before. The event log Microsoft-Windows-CodeIntegrity/Operational reports this at every Windows start since April 15. 9 seconds before these warnings started I got this update: When I check the file the signature look ok. I've also checked with Sigverif and Sigcheck and everything seems fine. So why…
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Brand new OS build is corrupted after installing F-Secure IS
I wipe and reinstall the OS for almost no reason at all: suspicion of malware, a few software products have changed, etc. I have a few PCs, so having one down is no big deal. I wiped and reinstalled W-7 today. I installed all Windows Updates, Microsoft Office 2010, and more Microsoft Updates. I rebooted as requested. Then…
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Need to request a remote session and advice
I have a virus and am hoping experienced members might be willing to help me. First I will explain what happened, and then I will ask for help on particular questions I have Yesterday while online, and having about 15 pages opened on Internet Explorer, I got a message from F Secure saying a virus had downloaded and "Virus…
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F secure ask me to download an up date and now it's vanished. Why and how do I get it back?
As above
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Blue Screen / Banking protection
Hallo, when activating Banking protection and login Banking-page PC crashes with Blue screen. Windows 7/64, Error 0x0000000a, Minidump shows tcpip.sys (and ntoskrnl.exe) as responsible. If Banking protection is not checked there is no problem. What could I do instead of deactivating Bankong protection? Thanks Richi34
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Remove device free key for move
How do I release a device to free up a key on a 3 lic install? I've uninstalled the software using the funinstall utility tool, or what ever it's called. There's no trace of F-secure on computer, folders, file, services, reg keys, etc. But on one of the other computers it still is showing up and has not released it. I've…
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Availability in Canada
Is F-Secure available in Canada? @Vetraci wrote: In addition to the banking protection that pop ups every time browsing to a banking site, there could be a protection against keyloggers (e.g safe keyboard) that pop ups every time doing online shopping and banking. A safe keyboard could protect from malware that trys to spy…
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F-Secure website security software now shows site as "unrated"... I need this resolved
Hi, Hoping I can get some help here. I have a website that was showing as safe in SERPs for a couple years, but now it is showing a grey question mark and start the site is unknown and that it has not yet been analyzed. I was just wondering what the reason for this might be? And how so I get the site analysed? Regards, U4EA
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F-secure says that my mobile isn't protected.
Under my devices my mobile says the license is not in use, however my phone looks as though it is protected. Any ideas?
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Websites not loading
After updates to F-Secure, I now find some websites are not loading including www.virginmedia.com and www.google.co.uk although ww.tesco.com will open. It shows a constant loading symbol but nothing happens, i.e. no error message or blocking message. Can anyone help?
