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Compatibility of Malwarebytes
I had a problem with a virus last week and was advised to use Malwarebytes and found a virus with it. I am worried about running two malware programs at the same time. I have F Secure Internet Security including firewall. Will there be any conflict if I also run Malwarebytes. This is very important to me, please help
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Malwarebytes Anti-Malware 2.0.3 released
2.0.3 (Oct 13, 2014) New Features * Scans may now be set to run as lower priority processes to improve multi-tasking under Advanced Settings * Added support for keyboard navigation of user interface * Added support for JAWS and Windows Narrator screenreaders Improvements * Malwarebytes Chameleon enhanced to be more…
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Can only view text version of https://forum.vodafone.co.uk/
Running F-secure SAFE on PC. Can only view https://forum.vodafone.co.uk/ correctly if I disable browser protection, otherwise I can only view the text version. Entering this website into website exceptions has no effect. Problem persists using http: //. Problem is apparent in all browsers and also on a laptop with F-secure…
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Some questions about tracking and privacy online
Hello, I am a Freedome and SAFE user and I'd like to ask a few questions that have been troubling me. 1. How come I always get a Google cookie just by opening Chrome or Firefox (I am using Windows), even thought I have all cookies blocked on both? The cookie is a google.com PREF cookie. My home page in both browsers is…
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Online Chat
I have tried online chat several times and get a blank screen. Is it working? I live in the Eastern US time zone and have logged on for it at 9 a.m. and 10 a.m. One thing I'm wondering is if the hours are GMT in the UK? The hours posted for US are 9 to 18. Thank you for any reply
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SAFE subscription extension process
Hi! We are currently selling so called "BOX" products of F-Secure Safe to our customers and the question is what is the correct SAFE extension process? Currently we have recieved problems that after entering the new KEY to SAFE portal nothing changes on the computer side. Does the customer need to re-install the product…
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EMET and Deepguard compatibility?
The latest version of EMET, 5.0, was the most difficult one to configure to get all protected programs from the standard import file to work without crashing. A lot of trial-and-error with configuring the mitigations on every protected program. First I thought EMET didn't work well on all systems but now I've discovered…
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Yosemite dark mode
Hello, I just installed F-Secure on my mac, however i noticed it's not ready for dark mode (the icon is dark on dark background). Is there any work in progress to solve this? or a newer version i can try? I'm currently testing the trial, but if all goes well, i'm planning to subscribe edit: i just did a manual scan, and…
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The offline installer debate
I've read the several message threads around the offline installer thing, and I think I see both sides. Seems to me the provision of an offline installer is justified, it's just complicated. Say, for instance, a support engineer from a reseller is asked to replace an old, u/s or FUBARed AV on a machine. Don't know about…
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Windows thinks kernel fsni32.sys is unsigned (after April 15 update)
I've never seen this before. The event log Microsoft-Windows-CodeIntegrity/Operational reports this at every Windows start since April 15. 9 seconds before these warnings started I got this update: When I check the file the signature look ok. I've also checked with Sigverif and Sigcheck and everything seems fine. So why…
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Brand new OS build is corrupted after installing F-Secure IS
I wipe and reinstall the OS for almost no reason at all: suspicion of malware, a few software products have changed, etc. I have a few PCs, so having one down is no big deal. I wiped and reinstalled W-7 today. I installed all Windows Updates, Microsoft Office 2010, and more Microsoft Updates. I rebooted as requested. Then…
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Need to request a remote session and advice
I have a virus and am hoping experienced members might be willing to help me. First I will explain what happened, and then I will ask for help on particular questions I have Yesterday while online, and having about 15 pages opened on Internet Explorer, I got a message from F Secure saying a virus had downloaded and "Virus…
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F secure ask me to download an up date and now it's vanished. Why and how do I get it back?
As above
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Blue Screen / Banking protection
Hallo, when activating Banking protection and login Banking-page PC crashes with Blue screen. Windows 7/64, Error 0x0000000a, Minidump shows tcpip.sys (and ntoskrnl.exe) as responsible. If Banking protection is not checked there is no problem. What could I do instead of deactivating Bankong protection? Thanks Richi34
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Remove device free key for move
How do I release a device to free up a key on a 3 lic install? I've uninstalled the software using the funinstall utility tool, or what ever it's called. There's no trace of F-secure on computer, folders, file, services, reg keys, etc. But on one of the other computers it still is showing up and has not released it. I've…
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Availability in Canada
Is F-Secure available in Canada? @Vetraci wrote: In addition to the banking protection that pop ups every time browsing to a banking site, there could be a protection against keyloggers (e.g safe keyboard) that pop ups every time doing online shopping and banking. A safe keyboard could protect from malware that trys to spy…
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F-Secure website security software now shows site as "unrated"... I need this resolved
Hi, Hoping I can get some help here. I have a website that was showing as safe in SERPs for a couple years, but now it is showing a grey question mark and start the site is unknown and that it has not yet been analyzed. I was just wondering what the reason for this might be? And how so I get the site analysed? Regards, U4EA
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F-secure says that my mobile isn't protected.
Under my devices my mobile says the license is not in use, however my phone looks as though it is protected. Any ideas?
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Websites not loading
After updates to F-Secure, I now find some websites are not loading including www.virginmedia.com and www.google.co.uk although ww.tesco.com will open. It shows a constant loading symbol but nothing happens, i.e. no error message or blocking message. Can anyone help?
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Subscritpion key
Hello i've just recieved the f-secure trial antivirus few hours ago but i didnt get my subscription key. so please help me on that. EDIT : SUBJECT
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Full scan gets stuck every time!
Program: F-secure SAFE and internet security, F-secure 15.2 System: Windows 7 Home Premium 64bit, Service Pack 1 Hardware: 8 Gb RAM, Intel Core i5-3570K 3,40 GHz So, ever since I've bought F-secure there has been a problem with the full system/computer scan - feature, which includes a system scan, rootkit scan etc. I leave…
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Access violation message, 20 or more times a day.
Since the most recent new free upgrade of F-Secure from Virgin, I now keep getting Access violation messages, all the time. This is on an HP laptop. No problems, I just click OK to get rid of the window, but it's very annoying. This is the text of the message: Access violation at address 004CFEA5 in module 'mdhpSUN.exe'…
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invalid subscription key
hi, just renewed for 2 years yesterday but wont let me install says invalid subscription key maybe key for another computer - but i only have 1 computer!??? any ideas??
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music playing for no reason
I just had something bizzare happen to me. My PC started playing some techno/dance music track. I did not have any music player programs (itunes, win media player ect) open at the time, it is not the sort of thing i would listen to and i did not recognize it So it is extremely unlikely that it was playing from my music…
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GIe me 100% of my money back today
OK this is the nth time you've said you will send me an activation code for a device in sms mail and yo have not done it . I have tried for a month to get my devices activated with the product I bought, but you have prevented me from doing so FOR A MONTH. FOR A MONTH!!!!!!!!!!! What is it you people want? Skip that, i…
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Cannot see my own orders of F-Secure in F-Secure Internet Security
When I right-click over F-Secure symbol and choose "Näytä omat tilaukset" (Show own orders?) nothing happens. If I open F-Secure window and try to find the same information under a question symbol, no luck either. F-Secure seems to run ok otherwise. I scanned the computer (no virus found) and updating virus database seems…
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Is the Virgin Media deal only available to new F-Secure customers?
Hi! A little backstory for context: A few weeks ago I reformatted the machines I have at home and - needing some new security software - I decided to give F-Secure a look. I registered and installed the SAFE trial and ended up loving it. At the same time, we made the switch to Virgin for our new ISP and I noticed they…
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Hur kan jag förlänga min prenumeration
Vem ska jag kontakta om jag vill förlänga min prenumeration
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trusteer rapport
I have tried to install my new subscription but during installation it says the trusteer rapport needs to be uninstalled manually, I attempted this, closed the computer down but it still will not let me install the new f secure software. I do not know where this trusteer rapport has come from but on reading up I think it…
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Where are all database updates?
Hi I updated my F-Secure IS product to it's newest version a few days ago. The product worked well since today, when I noticed that in the updates section I have no database updates anymore. I am missing the Aquarius, Hydra and DeepGuard updates for example. What should I do? This is how the updates section looks now.
