F-Secure Uninstallation Tool.exe and Easy Clean Beta

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Rusli
Rusli Posts: 1,019 Influencer

Does anyone try the F-Secure's UninstallationTool.exe?

 

I did try out these tools and found that it cannot remove the Encrypted Quarantine Folder...

 

No matter how I try to delete the folder it won't remove the File directory completely!

 

http://support.kaspersky.com/kis2010/error?qid=208280259

 

Well there seems to be  a new Beta for F-Secure's  Easy Clean.

 

http://www.f-secure.com/en/web/labs_global/removal/easy-clean

 

Comments

  • Siltanen
    Siltanen Posts: 61 F-Secure Employee
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    Hi Rusli,

     

    Uninstallation tool Version 3.0 build 1430 and later doesn't remove the F-Secure Quarantine Repository by default any more.

  • Rusli
    Rusli Posts: 1,019 Influencer
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    MJ Comp,

     

    Please see message below.

     

    I did try the safe mode. Nothing works!

  • Rusli
    Rusli Posts: 1,019 Influencer
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    You are absolutely right!!!

     

    It doesn't seems to uninstall it completely!

     

    Did anyone of you here face the same problem?

  • Siltanen
    Siltanen Posts: 61 F-Secure Employee
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    Hi Rusli,

     

    Just to clarify. This is not a 'problem' but actual (desgined) feature of the uninstallation tool.

  • pusaqall
    pusaqall Posts: 34 Observer
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    If there are files that you can't remove from your system, always try to do a safe mode which is more convenient on removing different types of files.

    image
  • Rusli
    Rusli Posts: 1,019 Influencer
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    Well F-Secure need to remove it or else if a user intends to change his mind he need to use other antivirus software vendor to install it, he will face some difficulty problems.

     

    F-Secure need to issue a fix for this.

  • Rusli
    Rusli Posts: 1,019 Influencer
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    Hi

     

    Did that, nothing works on safe mode.

     

    Like I said F-Secure need to fix this thing...

     

    It's Encrypted folder for Quarantine!

  • Siltanen
    Siltanen Posts: 61 F-Secure Employee
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    Hi Rusli,

     

    As I said before -- this is an actual designed feature. There's a command line switch for the uninstallation tool for removing the Quarantine Repository as well. You can obtain it by contacting our support.

  • Rusli
    Rusli Posts: 1,019 Influencer
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    Hi

     

    The tedious process that I have to do is...

     

    I usually backup everything first.

     

    Reformat my harddisk and reinstall windows and reinstall F-Secure latest version.

     

    (Make sure you have a recovery disk of your computer. Or make sure you have a Windows DVD. To reformat & reinstall everything)

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
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    Hi Conan,

     

    Please be informed that you may use the Uninstallation Tool from the link below and try to install again:

    ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip

  • Rusli
    Rusli Posts: 1,019 Influencer
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    Any methods to delete the left over directories???

     

    Logs and Quarantine directories???

     

    I am using the uninstalltool version 3.

     

    That's where i download the link from.

     

  • titi
    titi Posts: 2
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    je ne pas desinstaler F-secure comment faire?

  • titi
    titi Posts: 2
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    je veux  desinstaler F-SECURE en français

  • Rusli
    Rusli Posts: 1,019 Influencer
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    Ref link:- http://www.bitdefender.com/support/removal-tools-%28uninstallers%29-for-common-antivirus-software-1107.html

     Google translate to English "je veux  desinstaler F-SECURE en français"

                                                 "I want deinstaller F-SECURE in france".......

     Hi

     It only comes with the standard english version .... i'm not really sure if it works on your computer.

     

    ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip

     

    You can try  geek uninstaller...

     

    http://www.geekuninstaller.com/geek.zip

     

     

     

    Please contact F-Secure France by this number ...

     
    France    French    Mon-Fri 9-18**)    

    01 73 03 65 43

     

     

    ==================================================================

     

    Google translate in French...

     

     

    Salut

    Il vient seulement avec la version anglaise norme .... je ne suis pas vraiment sûr si cela fonctionne sur votre ordinateur.

     

    ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip

     

    Vous pouvez essayer de désinstallation de geek ...

     

     

    http://www.geekuninstaller.com/geek.zip

     

    S'il vous plaît contactez F-Secure France par ce numéro ...

     
    France    French    Mon-Fri 9-18**)    01 73 03 65 43

  • sanjuan2
    sanjuan2 Posts: 1 Observer
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    @Rusli wrote:

    Does anyone try the F-Secure's UninstallationTool.exe?

     

    I did try out these tools and found that it cannot remove the Encrypted Quarantine Folder...

     

    No matter how I try to delete the folder it won't remove the File directory completely!

     

    http://support.kaspersky.com/kis2010/error?qid=208280259

     

    Well there seems to be  a new Beta for F-Secure's  Easy Clean.

     

    http://www.f-secure.com/en/web/labs_global/removal/easy-clean

     



    @Rusli wrote:

    Does anyone try the F-Secure's UninstallationTool.exe?

     

    I did try out these tools and found that it cannot remove the Encrypted Quarantine Folder...

     

    No matter how I try to delete the folder it won't remove the File directory completely!

     

    http://support.kaspersky.com/kis2010/error?qid=208280259

     

    Well there seems to be  a new Beta for F-Secure's  Easy Clean.

     

    http://www.f-secure.com/en/web/labs_global/removal/easy-clean

     




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