printer spool

downsey674
downsey674 Posts: 2 New Member
in Web Browsing

When I download to windows 10 it stops my printer spool from working. I have a HP Envy

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Comments

  • [Deleted User]
    [Deleted User] Posts: 0

    Hi downsey674,

     

    May I know which F-Secure product have you installed on your Windows 10? Is there any error message seen? What is the exact issue which is happening with the Printer/Print spool?

     

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  • downsey674
    downsey674 Posts: 2 New Member

    I downloaded my free one year offer of F Safe with my Virginmedia Broadband.

    The spool stopped running when I tried to restart it ,  it would not restart.

    I uninstalled F Safe and it was back working

    Chris D

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  • [Deleted User]
    [Deleted User] Posts: 0

    Hi downsey674,

     

    Could you try to disable the Firewall and retry the printing? Does the Printing work again when the Safe is installed but when Firewall is turned OFF?

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