printer spool

downsey674
downsey674 Posts: 2
in F-Secure Internet Security

When I download to windows 10 it stops my printer spool from working. I have a HP Envy

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi downsey674,

     

    May I know which F-Secure product have you installed on your Windows 10? Is there any error message seen? What is the exact issue which is happening with the Printer/Print spool?

     

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  • downsey674
    downsey674 Posts: 2

    I downloaded my free one year offer of F Safe with my Virginmedia Broadband.

    The spool stopped running when I tried to restart it ,  it would not restart.

    I uninstalled F Safe and it was back working

    Chris D

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi downsey674,

     

    Could you try to disable the Firewall and retry the printing? Does the Printing work again when the Safe is installed but when Firewall is turned OFF?

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Pricing & Product Info