failure to log in to SuperSafe

I am a talktalk customer, and am trying to install superSafe.


However, when I try to log in, it doesn't accept my password, nor does it send me a link to reset the password.


this is an old problem.



Accepted Answer


  • LakshLaksh Posts: 4,444 Community Manager

    Hi sr1942,


    Could you please try the 'forgot password' option again and see if it works? If you are still having the same issue, kindly get in touch with TalkTalk support.

  • LakshLaksh Posts: 4,444 Community Manager

    Thanks for the update, sr1942! Glad to know the issue is now resolved.

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