Renewal - mission impossible.

dullknife

I've been trying renew my subscription for a few days now ..... everytime it says renewal successful for another billing cycle your subscription expires on 1:04:2017 .....

I thought maybe changing payment method might kick it into action, no such luck.

I understand as a loyal customer for some years I expect to pay top price for everything. I assume the poor software belongs to notsocleverbridge. How would they know the new expiry date of my credit card? I have never informed them of it.

Disturbing stuff really, and all this keeping people's card on file to take payments whenever.

Anyway, I just thought I'd let you know. Personally I've lost interest...

Laksh

Hi and thanks for your feedback, dullknife! We understand the issue with the renewal and we are working on it.

 

I will highlight your feedback to our support team.