Download of files on to my laptop failed
I am trying to load F-Secure on my laptop after also loading it onto my phone and ipad successfully. I keep receiving the message that the download failed and suggested i check my internet access is ok (which it definitely is). I was previously a Kaspersky user but my subscription was due to end in a few days so I decided to uninstall this from the laptop before attempting the installation of F-Secure. What do I need to do? I currently have no protection and am worried.
I regret anything I need to do must be explained very simply as I am 65 years of age and not very savy with the technical side of computing. I'm just a userwho can cope as long as nothing goes wrong.