activation key

oldman

I have installed F-Secure on a 30 day trial, liked it, bought a activation key but I’m dammed if I can find a way to put the activation key in.  Can anyone help?

Thanks.

Ukko

Hello,

 

Most designed step is to contact direct F-Secure Support Channels (chat/phone):

https://www.f-secure.com/en/web/home_global/contact-support

Where you able to provide your sensitive subscription information to them and they able to provide proper certified advices about certain steps (based on licence/activation key type and your current installation);

 

But as my own unofficial suggestions:

Can be useful to know:

 

--> Your F-Secure Trial installation about F-Secure SAFE/Total or F-Secure Internet Security/AV (or something else)?

It can be visible under Main UI (maybe) as header-banner; Or maybe next article with "explanation how to get certain 'build'" also helpful for "solution"-type: https://community.f-secure.com/t5/Common-topics/How-can-I-find-out-what-F-Secure/ta-p/87491

 

--> You bought activation key for F-Secure SAFE/Total or F-Secure Internet Security/AV?

 

--> Does source of purchase was official F-Secure website/store or something else? With any of meanings: does they provide any instructions about ?!; maybe you able to re-check your mail-letters about this point;

 

--> Just as potential point - If there, for example, one device subscription -> what platform (Windows or Android, as example)?

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Based on answers there can be different steps, but common design should be with next view:

 

---- For activation F-Secure SAFE (for trial also) required to create My F-Secure Account;

If you created it (for trial):

- login to My F-Secure Account portal - https://my.f-secure.com/login ;

- switch to "Order and payments"-tab under portal; and check if there visible any possibilities to add your activation key (or so);

If not (but 'activation key' for F-Secure SAFE):

- create "My F-Secure Account" firstly;

 

---- For activation F-Secure Internet Security (Windows):

F-Secure tray-picture rightclick -> appeared menu -> to choose "Common Settings" -> find related tab for "Subscription" (where will be option to add your activation key);

If your trial installation about F-Secure SAFE (but activation key for F-Secure Internet Security) -> required to install F-Secure IS firstly (maybe required certain installer);

 

Kind of Online Documentation: for F-Secure SAFE and for F-Secure Internet Security;

 

Thanks!

oldman

I gave up and uninstalled it then reinstalled it from site were I bought the key..........not too happy that it relies on Windows firewall though.

Ukko

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@oldman wrote:

I gave up and uninstalled it then reinstalled it from site were I bought the key.

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Hello, 

 

Good that it works for you (?! if works);

But direct F-Secure Support Channels also should be useful for such situations (not as my suggestions);

 

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@oldman wrote:

not too happy that it relies on Windows firewall though.

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I'm also only F-Secure user. So this is just interesting for me (only); 

Not too happy that it relies on Windows firewall - because hard to configure it? Or something else?

 

under feature request board:

https://community.f-secure.com/t5/Feature-Requests/idb-p/Idea_Exchange/tab/most-kudoed

most popular requests about "Own Firewall" - do you also about such meanings? Or there can be expected integration with some of other known established third-party firewalls (based on your opinion)? As not using build-in Windows firewall.

 

Thanks.

oldman

 Consensus for some time was that Windows firewall was about as much use as a chocolate tea pot, has it changed for the better just recently?

I am using Zone Alarm instead now and it all seems to get on together fine plus I can see what software is running in the background now.

Ukko

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@oldman wrote:

 Consensus for some time was that Windows firewall was about as much use as a chocolate tea pot, has it changed for the better just recently?

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Hello,

 

Sorry for long reply (good if there will be response from more experienced users with less and more proper words).

 

Spoiler

Not sure about "just recently";

Basically - I also able to think about "rely on Windows Firewall" as about "dangerous point" (but I feel this about "rely on any other firewalls" too); Also I able to think that if "own firewall" (or third-party firewall) able to do common firewall-things better, than system-default firewall -> it should be added to the security software. If this is just "replace" with same level - maybe not reasonable to do this;

 

Probably latest Windows 10 (start from Windows 8 or Windows 7) with many changes about security points and features for platform. And this is can be valid for Windows Firewall too;

 

And if we talk about "certain" Firewall features/abilities. Generally - this should be better with Windows Firewall than with third party firewalls. Based on points that "Windows Firewall" -> build-in technology; And they have a lot of abilities to configure rules/profiles/policies  for most of users. And handling incoming connections probably work good; 

What about "outcoming" connections -> F-Secure SAFE/IS with certain tweak about such feature. So -> F-Secure partly improve Windows Firewall with some meanings;

 

And with other meanings -> Windows Firewall (?! at least, recent Windows builds) has abilities to perform many advanced steps; Directly or by additional tools (compare to full third-party firewall -> there can be just small addon or tool); And maybe it possible to cover all 'features' from third-party firewalls;

But difference: third-party firewalls usually provide UI/visual graphs/prompts/notifications and so. Where configure/create rule (or allow/deny connection) or monitor situation more visible for user;

 

I able to think that Windows Firewall handle many things automatically (compare to third-party firewalls -> where you have to handle it manually; or choose any "learn mode");

 

I had a good opinion about three third-party firewalls, but all of them kind of 'discountinued' (totally or for Home User/using by common steps);

And as with your situation -> F-Secure mainly able to work with third-party firewalls:

https://help.f-secure.com/product.html#home/safe-windows/2017/en/concept_086A6949CEDA4EE0ACE2F2788D38F890-safe-windows-2017-en

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But if you mean something about vulnerabilities under Windows Firewall.

If this is known troubles (and not marked as limitations) -> probably it possible to report about them for Microsoft. Since -> they have many programs about such 'report'-steps.

But kind of "vulnerabilities" potentially can be with third-party firewalls too;

In short: probably there is no changes "just recently"; Maybe after introducing Windows 8;

And with a lot of improvements under Windows 10 design/platform (where Windows Firewall can be with good changes too?!); I did not re-check any articles or publications about status of Windows Firewall - but I able to suspect that it should be created by some respected companies (as valid research); Maybe you noted this 'result' of research (but it will be strange - if F-Secure and some of other security software companies anyway switched to such design for Home users);

Under spoiler was my own feelings (and based on them - I did not search any publications about 'Windows Firewall - good enough or not'-meanings);

 

Thanks!