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Banking security prevents airline ticket purchases from Finnair
Going into the web bank cut the connection to the Finnair ticket reservation system, effectively throwing the whole process of purchasing tickets into limbo. I had to scramble the Finnair customer service to find out what happened to my reservation and they found it to be so comprehensively muddled by your intervention…
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F-Secure Safe Setting Key
When I will startet the setting button of the app don`t accept my password. How become a new one ?
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Mobile iPhone 6
Trying to put license key but it does not recognise it
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SecureApp für die Banküberweisung wird von F-Secure SAFE blockiert!
Der Banking-Schutz muss bei jeder Überweisung deaktiviert werden. Kann man die Bank APP vom Banking Schutz ausschließen?
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Migrate F-Secure to new computer
Hello, I need to migrate F-Secure Internet to a new computer. I am not able to access the original computer (broken), but have the original harddisk. How am I able to migrate the F-Secure Internet system to the new PC? The only thing I have at hand is the original registration number when I purchased F-Secure in 2013. All…
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Blocked without warning
When I installed KMPlayer x64 on Win 7 Pro, F-Secure Antivirus prevented the program from running but provided no warning about the block.
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F-Secure Host Process 100% CPU W10(1803)
Hy! After installing of 1803 F-Secure got really mysterious. When I start my Computer F-Secure Host Process (Exactly the Service F-Secure Ultralight Hoster) run with 100% of CPU. So i have a little bit time to restart my PC and then when Windows comes back it works normally. It only happens when my PC is starting from…
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Parental Controls on andriod not working
Hey everyone, I'm having issues with f-secure safe being used on a tablet (asus) and a phone (wiko). Both of these devices are running on Android. Both of these devices also have F-Secure safe installed, with parental controls turned on. However, the devices can both be used to browse the internet long after the 1.5/2hr…
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Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?
Hello all. Thank you for acceccing here. I want to ask everyone about clear of all logs,which are shown at "Recent Events" Window of F-secure SAFE. I've just started to use the latest F-secure SAFE on my private PC from some days ago. Now it is fine for me and the others of user. But there are a trouble aroung it. The…
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FIRE HD 8
Hi How do I download SAFE to my FIRE tablet? Thanks
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NEW Google Adwords Interface - Browser Protection preventing functionality
The F-Secure Browser Protection extension for Chrome prevents certain functionality in the new Google Adwords interface from working. The top menu. I've highlighted this in the attached screenshot in the red box. This has also been verified by the Google Support Team as a problem directly attributable to the extension.…
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F-safe bypassed with Split Screen/Multiwindow on Xiaomi Android
Hi, I bought a xiaomi redmi note 5 pro phone for my daughter and bought the Timprotect app powered by F-Secure. Today I discovered that despite having imposed limitations my daughter was using apps simply by enabling multiscreen. In this way the main window is blocked by F-Safe message while in the second window it is…
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Snooze - the product inactivates several times a day!
Hi! I have an issue with my "F-secure SAFE"! It inactivates several times a day when I surf! How do one solve this (I activates ofc ourse immediately again when the message turns up - but it takes just an hour or two then the issue is back.) I use Windows 10, version 1809. Greetings from Mikael in Sweden!
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Cannot install F-Secure Anti-Virus on Windows 7 ultimate, version 6.1.7600
Cannot install F-Secure Anti-Virus on Windows 7 ultimate, version 6.1.7600
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All Windows 10 apps open and immediately close - F-Secure dll injection fshook64.dll listed as cause
Hi, I am getting these errors in the event log when opening apps: Event ID 9, Source: AppModel-Runtime App Microsoft.WindowsStore_11809.1001.8.0_x64__8wekyb3d8bbwe was terminated with error 0xC000047E because of an issue with Windows binary \Device\HarddiskVolume6\Program Files…
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How to reinstall after PC system reset?
I just reset my pc to factory settings because it was getting slow, but now I cannot seem to reinstall F-Secure on my computer. I downloaded an got the license via my university through Surfspt. When I go to Surfspot > my Surfspot > my orders, next to F-Secure I click on 'download'. I then get redirected to the 'My…
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renewal of f secure policy november 2018
how much is it going to cost to renew f secure policy on november 2018
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SAFE about device: "This device has not connected to My F-Secure during the last two weeks."
I have two android phones that have SAFE installed and the app says "protected". But when I check these devices online, I get this message: This device has not connected to My F-Secure during the last two weeks. Check that the device can connect to the internet and SAFE app status is "Protected". Any ideas why? Thanks
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cannot access settings or exclude files/folders
Can not exclude files or folders in F-secure safe! Can not sometimes access settings i SAFE. If i want to exlude a file then i can choose the file that i want to exclude but after that nothing happens. It wont show in the excluded files list. And if i try to get back in to settings nothing happens when i click the…
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Banking protection
Greetings! My wife and I have F-Secure Safe on our two desktops and a number of other devices. We noticed that on my wife's desktop, Banking Potection does not seem to become activated when my wife's desktop is used with online banking. It works fine on my desktop and laptop. What can/should be done:
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How to change the browser back to google chrome?
On Android it only allows to use the safe browser. It's not the main profile but the profile is for a child over 18. How to change the prime browser back to the previous one?
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Dharma Ransomware
Hi, my pc have been infected with a dharma ransomware. Despite that i have installed fsecure SAFE, all my files have been encrypted adding a ".bip" extension. Have F-Secure any decryptor tool to get my files back??? Does anybody knows if i can restore my files. I don't have any backup because my external disk was connected…
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Safari 12.0 on Mac OS blocks F-Secure SAFE browsing protection
Hi, Tonight I installed the latest Safari update on my Mac and right after I started Safari I got the message that Browsing Protection is considered a non-secure addon. After that it was not possible to manually install the addon. Gretings, Marko
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F-secure Safari Extension not working on macOS Mojave (Safari 12.0)
I installed latest macOS Mojave 10.14 Public Beta. This macOS version has many security updates eg. Safari no longer support dangerous legacy extension from webpages (outside Mac AppStore). Safari 12.0 on macOS Mojave support only trusted extensions from Mac AppStore. I suggest publish your F-Secure browser extension on…
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update failure after upgrading to macOS Mojave (only on Macbook 2015)
I have two Macs upgraded to macOS Mojave (Macbook Early2015 and iMac Early 2015), after finishing the upgrade the iMac has no problems with new virus updates downloaded by F-Secure Antivrus. The Macbook don´t make any downloads any longer. I have already deinstalled F-Secure Antivirus and installed it new. The first update…
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password
I forgot my principal password and had no screen shot. How to do
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ukcontentdelivery.info
After installing F-secure Safe trial version every time when I start Google Chrome there will appear couple of popups from ukcontentdelivery.info When I scan my Windows 10 laptop with F-secure Safe it does not find anything malicious... This makes me seriously confused to conside if F-seruce Safe is worth of buying.
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F-Secure Android-Browsers and SOTI Mobicontrol
Samsung A8 (2018) Dual SIM-8.0 Android I use a phone card with a single card. the app can work well on this phone? It supports the following browsers: Chrome? Samsung Internet? The following app is installed: https://docs.soti.net/soti-mobicontrol/android-agent/release-notes/ So you can install F-Secure app?
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how to reinstall fsecure after pc reset
wiped fsecure off my pc after reset how do i reinstall
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Strange email from no-reply@f-secure.com
Hello, one of our users received email from address no-reply@f-secure.com. It's an invitation to F-Secure operator portal. THe user has no administrator privilages in our domain. Is this message legitimize?
