-
Snooze - the product inactivates several times a day!
Hi! I have an issue with my "F-secure SAFE"! It inactivates several times a day when I surf! How do one solve this (I activates ofc ourse immediately again when the message turns up - but it takes just an hour or two then the issue is back.) I use Windows 10, version 1809. Greetings from Mikael in Sweden!
-
Cannot install F-Secure Anti-Virus on Windows 7 ultimate, version 6.1.7600
Cannot install F-Secure Anti-Virus on Windows 7 ultimate, version 6.1.7600
-
All Windows 10 apps open and immediately close - F-Secure dll injection fshook64.dll listed as cause
Hi, I am getting these errors in the event log when opening apps: Event ID 9, Source: AppModel-Runtime App Microsoft.WindowsStore_11809.1001.8.0_x64__8wekyb3d8bbwe was terminated with error 0xC000047E because of an issue with Windows binary \Device\HarddiskVolume6\Program Files…
-
How to reinstall after PC system reset?
I just reset my pc to factory settings because it was getting slow, but now I cannot seem to reinstall F-Secure on my computer. I downloaded an got the license via my university through Surfspt. When I go to Surfspot > my Surfspot > my orders, next to F-Secure I click on 'download'. I then get redirected to the 'My…
-
renewal of f secure policy november 2018
how much is it going to cost to renew f secure policy on november 2018
-
SAFE about device: "This device has not connected to My F-Secure during the last two weeks."
I have two android phones that have SAFE installed and the app says "protected". But when I check these devices online, I get this message: This device has not connected to My F-Secure during the last two weeks. Check that the device can connect to the internet and SAFE app status is "Protected". Any ideas why? Thanks
-
cannot access settings or exclude files/folders
Can not exclude files or folders in F-secure safe! Can not sometimes access settings i SAFE. If i want to exlude a file then i can choose the file that i want to exclude but after that nothing happens. It wont show in the excluded files list. And if i try to get back in to settings nothing happens when i click the…
-
Banking protection
Greetings! My wife and I have F-Secure Safe on our two desktops and a number of other devices. We noticed that on my wife's desktop, Banking Potection does not seem to become activated when my wife's desktop is used with online banking. It works fine on my desktop and laptop. What can/should be done:
-
How to change the browser back to google chrome?
On Android it only allows to use the safe browser. It's not the main profile but the profile is for a child over 18. How to change the prime browser back to the previous one?
-
Dharma Ransomware
Hi, my pc have been infected with a dharma ransomware. Despite that i have installed fsecure SAFE, all my files have been encrypted adding a ".bip" extension. Have F-Secure any decryptor tool to get my files back??? Does anybody knows if i can restore my files. I don't have any backup because my external disk was connected…
-
Safari 12.0 on Mac OS blocks F-Secure SAFE browsing protection
Hi, Tonight I installed the latest Safari update on my Mac and right after I started Safari I got the message that Browsing Protection is considered a non-secure addon. After that it was not possible to manually install the addon. Gretings, Marko
-
F-secure Safari Extension not working on macOS Mojave (Safari 12.0)
I installed latest macOS Mojave 10.14 Public Beta. This macOS version has many security updates eg. Safari no longer support dangerous legacy extension from webpages (outside Mac AppStore). Safari 12.0 on macOS Mojave support only trusted extensions from Mac AppStore. I suggest publish your F-Secure browser extension on…
-
update failure after upgrading to macOS Mojave (only on Macbook 2015)
I have two Macs upgraded to macOS Mojave (Macbook Early2015 and iMac Early 2015), after finishing the upgrade the iMac has no problems with new virus updates downloaded by F-Secure Antivrus. The Macbook don´t make any downloads any longer. I have already deinstalled F-Secure Antivirus and installed it new. The first update…
-
password
I forgot my principal password and had no screen shot. How to do
-
ukcontentdelivery.info
After installing F-secure Safe trial version every time when I start Google Chrome there will appear couple of popups from ukcontentdelivery.info When I scan my Windows 10 laptop with F-secure Safe it does not find anything malicious... This makes me seriously confused to conside if F-seruce Safe is worth of buying.
-
F-Secure Android-Browsers and SOTI Mobicontrol
Samsung A8 (2018) Dual SIM-8.0 Android I use a phone card with a single card. the app can work well on this phone? It supports the following browsers: Chrome? Samsung Internet? The following app is installed: https://docs.soti.net/soti-mobicontrol/android-agent/release-notes/ So you can install F-Secure app?
-
how to reinstall fsecure after pc reset
wiped fsecure off my pc after reset how do i reinstall
-
Strange email from no-reply@f-secure.com
Hello, one of our users received email from address no-reply@f-secure.com. It's an invitation to F-Secure operator portal. THe user has no administrator privilages in our domain. Is this message legitimize?
-
Tor Browser update and problem
Updated today and now getting the following error. Any advice please.
-
F-Secure Safe-Uninsteller Tool
Uninstaller Tool to use-is it advisable to run the windows 10 in a safe mode?
-
Internet Security Tools - Editing allowed and blocked web sites
I have entered a website that permanently opened in Chrome into blocked websites. However this website still opens. Is there anything else I should do in order to prevent this? Sincerely Horst
-
How to add a URL or file/directory (locally) exception to SAFE?
I have files and old games that generate false positives and I need to be able to add exceptions for the files and the URLs they access so that they do not get picked up by SAFE, my question is two-fold: 1 - URLS: I have been trying to find ways of adding exceptions but for URLs I get asked to submit them to the malicious…
-
Supersafe boost
I am a talktalk customer, and am trying to install superSafe. However, when I try to log in, it doesn't accept my password, nor does it send me a link to reset the password. I know what the problem is, the problem is that fsecure does not recognize my new email address, which has changed since I first signed in about 2…
-
Banking protection does not allow to go to another bank.
Just wondering again... When I use FF and go to banking site the Banking protection fires in Safe as designed. When I close the connection to the bank, close the tab and go to another tab and try to open a connection to another bank Banking protection prevents that. I have to either manually close Banking protection or…
-
Hackers claiming having planted a virus and registered porn surfing
I got an e-mail message sent from myself that someone had planted a virus on my computer, recorded what I was watching and recorded my reaction via my web-cam and would send this to all my contacts unless I pay a ransom. I ran F-Secure SAFE and no viruses were found. Can I be 100 % sure that SAFE would stop such a virus or…
-
Hacked on Facebook
Been hacked on Facebook over the weekend tablet went into recovery and I changed my password but Facebook is still not working right will this fsafe program protect me or do I neeed to do other stuff I'm not feeling very protected at the moment
-
ip connections
Please tell me if i am crazy but i have noticed my pc is connection to so many ip addresses all over the world that i have become very suspicious. Most appear to be Microsoft Apple and the like but what are they doing with 10 permanent connections. Can F-Secure block all connections except when someone specically asks to…
-
Confused - can't figure out which product is right?
Hi, I am confused about the F-secure products, and need some guidance. I need new security software for my pc (1 pc), and I have heard good things about F-secure. However I don't get the way they bundle their services into products for the home user? Basically I just need a firewall and antivirus software. Ransomware…
-
Snelkoppelingen werken niet meer na installatie f-secure
Onder begeleiding van een ziggomedewerker installeerde ik Ziggo-safe-online. Na een geslaagde installatie bleken mijn snelkoppelingen op mijn bureaublad die rechtstreeks een internet-adres hoorden te openen niet meer. Bijvoorbeeld: Buienradar.nl werkt wel als ik hem direct in een browser (google) open, maar niet als ik er…
-
Why do pages appear in list of 'allowed pages' that I never allowed myself
I will shorten my previous track to get to the point. F-secure chat promised to answer me by email as to the question shown in headline: Why did pages appear in list of 'allowed pages' that I never allowed myself? I haven't' gotten any answer. I will add that somebody had managed to turn my daily windows user account into…