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Problem with my account and uppgrade to Total
Hi, I tested a trial version of Safe in 2107 and after that, I didn't log on my account until today when I want to by Total. The picture basically says that my Safe trial period has ended and I must renew it. When I press the "buy now" button my only option is to renew Safe and I can't buy Total. What shall I do? Do I need…
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F-Secure subscription still valid but disappeared from my Mac
I have a subscription valid until mid-May 2019. Just before New Year I started getting warnings that the subscription was expiring. If I tried to renew it, the message was that I already had a valid subscription. See from other postings on the forum that reinstalling the program may work, as the original program may have…
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F-Secure Safe redownload help
So I have just formatert my computer and I want to redownload F-Secure. How do I redownload F-Scure Safe?
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How do I get F-Secure at the discounted rate
the following thread was deleted due to inactivity. can anyone answer? https://community.f-secure.com/t5/F-Secure-SAFE/Renewal-cost/td-p/103563
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Get rid of viruses on my imac
I wonder if you can help me get rid of my viruses shown on my f secure iMac please
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Nationwide Banking protection.
Running Windows 10 32bit ver. 1809 build: 17763.195, Firefox Quantum ver. 64 32 bit. Banking protection used to work on Natiowide Building Soc. web site but now dosen't activate. It works OK on either Barclays or HSBC web sites, it seems to be just Nationwide that dosen't trigger it. What do I do to make it work?
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Realtime scan error (20353) .... ?
Hello, I installed F-secure Safe onm my daughters iMac and cannot activate realtime surveillance due to some error? I try to tick the box in settings but it deactivates itself after 5-10 seconds... why? All help greatly apprecitaed
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F-secure Safe sens error message of non-protection after about 20 minutes of using
I have Safe on my Lenovo G50 laptop but after starting up it shows that I am protected. After about 20 mnutes regularly I get a message that there is a malfunction and need to restart computer. Doing this restores it again but again after about 20 minutes it malfunctions. This seems to have happened after I loaded an…
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Virgin Media
Having installed as per guide I expected 1 year free subscription but instead got only free trial which has now expired
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f-secure SAFE deleted software installation by mistake. Ref no xxxx
Dear Sir or Madam unfortunately the f-secure SAFE software installed was deleted by technician by mistake. As my subsription is still valid until 04.03.2019 your invoice xxxx refers, I would appreciate it if you will send the software and any upgrades asap to email xxx@xxx.com On 04.03.2091 I intend to renew my licence for…
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How to fix spectrum internet down
Will Spectrum WiFi slow down my Spectrum Business Internet service?
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Locks up on manual scanning
I have F-Secure Total. NEVER had this happen before. Browser tab beeped - I flipped to it and saw it was some stupid redirect with a "you have won" crap. Closed the tab immediately (didn't download or click anything so should be good there), cleared my browser cache, went to history and deleted everything, and blocked the…
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Bankenschutz
Guten Tag Ich verwende neu seit anfangs Jahr das F-Secure Save mit Bankenschutz. Bisher alles super, nur beim Online-Banking, wenn ich auf die Webseite von E-Bill (elektronische Rechnungen verwalten und bezahlen über das Onlinebanking) wechseln möchte, wird diese Seite blockiert, mit der Anzeige, dass es sich nicht um eine…
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Will f-secure safe support for windows 7 end at same time as microsoft support windows 7 ?
Will f-secure safe support for windows 7 end at same time as microsoft support windows 7 ?
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where is my f secure gone from my lap top please
i had f seure on my laptop valid till 26/4/2019 please help me reinstall
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Online Banking Protection
do i stil need VPN when i do banking transaksjon on public wifi when i have F‑Secure Internet Security i know the possibility is low hower i whant to be secure
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Bitcoin hoax?
So if anyone could help a not-so-techhie... I got an extortion e-mail requiring 500 USD worth of bitcoins saying that they have hacked my e-mail account and that they have used my webcam and have used a trojan to monitor my browsing for quite a while. I've read about these things but still feel kinda iffy about this. So…
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F-Secure Safe subscription renewal nagging screen
Hello, I searched a bit and found multiple threads about the F-Secure Safe Subscription renewal popup being very annoying. None of the threads provide solutions other than renewal or uninstallation of the software. The popup screen is very annoying. It appears on every reboot and every day at 00:00, often appearing on top…
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How to disable Safe Browser in Android?
How to disable Safe Browser in Android? I have a F-Secure SAFE license and I want to install the antivirus to an Android smartphone, but I don't want the Safe Browser to be installed (i.e. I want to disable all internet surfing possibilities). How can I do that?
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shared licens
I have a F-secure Safe Licens for 2 units. My sons mac is the second unit. I have one year left on my licens, still its suddendly says on my sons mac that the main licens have to be uppgrades. Why?
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Couldn't download any files
I installed F- Secure SAFE after installing it i can't download any files including mp4,mkv,pdf,exe or any other files i have uninstall and reinstalled it but it hasn't solve problem.
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Databases are too old
Hi just installed twice f-secure safe on macos mojave but it turns out that the virus defenitions don't update therefore showing the error "databases are too old" Any idea how to sort this out please? Many thanks
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SAFE for Android Installation Dead Link
I bought 5 licenses for SAFE and installed on 3 PCs but when trying to install on my Android phone the Google Store link seems unavailable whenever the installer tries to connect me. Is this 'just me' or is there something wrong. By the way, I was reluctant to use Google anything for any product concerned with security as…
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Renew Subscription
My Safe subscription has just expired and I am trying to renew it. However because it has expired the "Renew" button has dissappeared from my F-Secure home page. I have looked everywhere and each time it sends me back to my F-Secure home page? Help please.
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can't even install product
Got the product from chip, activated it and stuff and everytime I want to install it it says it's not working. It told me to uninstall my old antivirus software which I did, but that didn't help at all. I thought the servers may be overrun since I had to wait pretty **bleep** long for my confimation mails too, but that was…
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High CPU load
Hello. It's been for two days the fshoster64.exe process begins to use too much CPU (around 30%). Before submitting my issue in here, I've performed a full scan and no infection has been detected. There is no other security suite installed and my computer running under Windows 7 with the latest update installed. My…
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0000-4b45458509504552
Jag har fått detta meddelade. Förstår ingenting
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Family rules time limitation extended time
Hi. I have placed family rules that limits the amount of screen time my son has in front of his pc. However, when he reaches the limit it just offers the option for him to extend the time rather than block his pc. Is there a way to overcome this issue?
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daily scheduled scan not working, when I open your site it says last scan 4 days ago.
I have noticed recently that when I open F-secure Safe it says, Last schedual scan done 7 days ago. It is scheduled to run daily!!
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Firefox - Banking protection does not work
Hi, Banking protection has worked fine with Firefox, but today 1.12.2018 it does not appear in Firefox. With IE is is fine. Has there been updates somewhere?
