Long Preparing during virus scan
I just bought the 3 licenses F-secure SAVE and installed to my laptops.
I have no issue with the first device. But after I installesd the second license to my wife laptop, it shown installed successfully. Once I run the virus scan, the status Preparing pop out and stated need to wait for few minutes as the virus protection is being updated. I waited for almost 3 hours, the preparing status remain unchange. Thus, I can't run the virus scan and updating virus protection status is still remain. Please advise.