Renewal in HK

Dear Customer Service staff,

 

I am a HK user and the licence will be expired very soon.  I would like to renew the licence.  However, I can't make any online/electronic payment.  I am looking for your HK vendor to purchase the renewal licence.  Three weeks ago, I found your HK office email and emailed them to ask the above-mentioned, but I can't receive any reply until now.

 

Appreicated if you can let me know HK vendor prompty by returned email that I can reach in HK and make the purchase in person .

 

If I can't receive your reply, I have no choice but to terminate the licence subscription.

 

Many thanks for your kind assistance.  Your prompt reply is highly appreciated.

 

 

 

Best Answer

  • SethuSethu Posts: 638 Moderator
    Accepted Answer

    Hello @LC1 

     

    With the reseller locater link, I can see two resellers address available in Hong Kong.

     

    ReadySpace Limited

    Unit J, 16/F Reason Group Tower, 403-413 Castle Peak Road, Kwai Chung,, -, New Territory

     +(852) 3568 3372

     http://www.readyspace.com.hk

     

    TriTech Distribution Limited

    Unit K, 17/F, King Palace Plaza, 55, King Yip Street,, -, Kwun Tong

     +(852) 3958 3000

     http://www.ttdist.com

     

    Anyhow, since the F-secure safe is consumer product that you can directly make a purchase through our F-secure website.

     

    You can also contact our F-secure support to check if there is any discount code available for F-secure safe.

     

     

Comments

  • SethuSethu Posts: 638 Moderator

    Hello @LC1 

     

    Thank you for being our valued customer and it would be easier for us to take you right direction if you provide us some information about product renewal. 

     

    May I know the full name of your F-secure program? i.e F-secure safe, F-secure client security. 

     

    How many licenses are you going to renew for the F-secure product?

     

    You can now easily find your local authorized reseller through our website with this link.

     

     

  • LC1LC1 Posts: 3

    Dear Moderator,

     

    My licence is F-secure safe and only one licence is needed to renew.  I can't find any Hong Kong (Asia Pacific Area) vendor in website.  Only can find as the below, there is no any telephone contract number, as I mentioned previously, I sent the email to make the same inquiry and without any reply until now.  Would you please let me have it telephone contract number and Hong Kong vendor list and contract number?  

    HONG KONG

    F-Secure Limited
    Flat/RM B 9/F,
    Jonsim Place,
    228 Queens Road East, Wanchai
    Hong Kong

     

    Many thanks for your kind assistance.  Your prompt reply is highly appreciated.

     

    Hong Kong user

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