F-secure provided by talktalk
I have f secure with my broadband talktalk, usually when i access a banking website a green banner descends from the top of my browser to indicate banking security is enabled, this has ceased to work, i run on google chrome and i have the latest version instlled. When i us edge browser the green banner works as it should.
Talktalk cannot seem to help me with this problem. can anyone on here help me??
Comments
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Hello,
There is a Knowledgebase article about some information and troubleshoot steps:
And some examples of discussion about related trouble:
- https://community.f-secure.com/t5/F-Secure-SAFE/Firefox-Banking-protection-does/m-p/112996
- https://community.f-secure.com/t5/F-Secure-SAFE/Banking-Protection-Banner/m-p/108004
- https://community.f-secure.com/t5/F-Secure-SAFE/Banking-protection-banner/m-p/105124
usually when i access a banking website a green banner descends from the top of my browser to indicate banking security is enabled, this has ceased to work, i run on google chrome and i have the latest version instlled. When i us edge browser the green banner works as it should.
If trouble with Google Chrome is not pinned to only certain banking website (all banking-related rated websites do not trigger a banner) - then I think that good to doublecheck "F-Secure Browsing Protection extension for Google Chrome" status. Or even to reinstall it.
Except for words from knowledgebase article and provided topic's discussions - there is Online Documenation (as an addition to built-in Help).
Sorry for my English!
// one point to add:
since your experience is about TalkTalk - maybe Browser extension is also customized. But, most likely, steps to reinstall / get it with related view (as with suggested pages).
Thanks!
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