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I recently moved from Key to ID protection.
As I tried to install the extension in Firefox I can't get it to work
as the code I get from my ID protection (windows) app gets an 'invalid' message.
How do I solve this?
Welcome to our Community page. Thank you for your post.
First, you would need to verify check if the Firefox browser is up to date:
If the Firefox is up to date, you can try reinstalling the Password Manager by F-Secure extension:
If the steps above don't help, check if you have the Sync and save data function enabled in Firefox. If yes, follow the steps to disable the function for add-ons:
In case the steps above don't solve the issue, proceed clear all the browser history and cookies. If clearing the browser history and cookies didn't help, you can attempt to refresh the Firefox browser as described here.
Note: Refreshing Firefox browser will remove your extension data and preferences. You may need to add the extensions back after refreshing.
Kindly go to this link as a guide to install and enable autofill on your browser Installing and authorizing the autofill browser extension | ID PROTECTION | Latest | F-Secure User Guides
Kindly let me know if this helps.
Thank you and stay safe.
It took all the way to the complete 'refresh' of my firefox for it to work,
but that was the solution.